Here the exchanges with Vladimir, the problem is solved, I will close the ticket.

• Vladimir :
  That is correct, and I create VM's, it's just that I would like to be able to allocate more resources to one VM
  Also, I could not log into Jira, is the account and password different from my FIware lab account? I am not clear how I should reply to the message on Jira. My fiware account is not valid there.

• Lannion Team :
  What parameters do you want for your flavor (RAM, CPU, disk) ?

• Vladimir :
  Can we get two flavours?
  One for 10 cores, 10,000 Mb ram and 200 Gb disk
  And one for 4 cores, 4000mb ram and 100 Gb disk
  If you can only create one flavour for us, then please make the first one.

• Lannion Team :
  Yes of course,
  I created the two flavors (m1.medium.quickbird, m1.medium.quickbird_large) for your tenant.
  Tell me if it's OK then I could close the ticket JIRA associated to your request.

• Vladimir :
  Thank you Antony

I can see and select the flavours you have just created. For some reason our quota for ram is 10,000 Mb, not 10,240. Could you please reduce ram allocated to the largest flavour to 10,000 Mb?
Also we can only start one instance at a time. Is that intentional? I don’t see much sense in having such a restrictions.

• Lannion Team :
  I updated your RAM quota to 10240 instead of 10000. It should be better.
  And I also changed your instance quota to 3. It was set to 1 as you requested on the JIRA ticket.

• Vladimir :
  Thank you very much, I just spawned the large instance and it appears to work fine!

Hi Vladimir,
Unfortunately, developers do not have JIRA accounts. However, it is possible to consult ticket status as they are public, so if you have the link it is enough. Once the tickets have been internally handle they are transmitted to the infrastructure owner who contact the user by mail (I know this is far from perfect).

About your request, we will create a new flavor in order to allow you to use all the resources in one VM.

Someone from the support team will contact you, as soon as the flavor will be ready.

If you need more help, do not hesitate to create new tickets on JIRA

Please keep support-lannion@imaginlab.fr in copy on the mails in order to speed up your setup.

Best regards
Sergio

We didn't obtain answer from the user

Hi Vladimir,

Did you see my previous answer ?

BR,
Anthony

Hi Vladimir,

Each node manages his own flavors, but before I create you a new flavor, can you confirm that your account is vlad@quickbird.uk and your tenant ID is d6c669cc2aab451d8472d0de6e792cb1 ?
Because you should see 10 cores and 10 Gb RAM available.

BR,
Anthony