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  1. Help-Desk
  2. HELP-3172

FIWARE.Request.Tech.Cloud.CloudPortal.cloudportalprojectmissing

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • Sender Email:
        • HD-Chapter:
          Cloud
        • HD-Enabler:
          Cloud Portal

          Description

          Hello,

          We have yet another issue with fi-lab.

          We can’t find our project d2-benelux-bvba in the cloud portal.

          Right now I can only see nikita-omarev-1 cloud, but all of our resources are assigned to d2-benelux-bvba project.

          We applied for community account, so we should have our resources kept.

          Additional information:

          ProjectID - D2 benelux BVBA (ID 00000000000000000000000000011350)

          UserIDs - james-troch, nikita-omarev-1

          Best Regards
          Nikita

          Digitally yours,

          Nikita OMAREV
          T +32 32 97 77 74
          F +32 32 97 77 72
          Nikita@d2.eu<nikita@d2.eu>

          www.d2.eu<http://www.d2.eu/> pos – payment – digital cinema technology
          www.dcp360.eu<http://www.dcp360.eu/> dcp duplication
          www.appetite4.com<http://www.appetite4.com/> APP platform for culture, tourism, sport, city-marketing

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Nikita <Nikita@d2.eu>]

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            aalonsog Alvaro Alonso added a comment -

            Hi,

            the only projects that can be used in the cloud environment are the ones associated to your account. In your case 00000000000000000000000000013657 ("nikita-omarev-1 cloud). So the responsible of assign you the community account has made a mistake. Please, contact him.

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Hi, the only projects that can be used in the cloud environment are the ones associated to your account. In your case 00000000000000000000000000013657 ("nikita-omarev-1 cloud). So the responsible of assign you the community account has made a mistake. Please, contact him. BR

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: