Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Fix Version/s: 2021
-
Component/s: FIWARE-LAB-HELP
-
Labels:None
-
Sender Email:
-
HD-Node:Spain
Description
Good morning,
Our resources on the community account fiware@dima3d.com (Region: Spain2)
have disappeared from the dashboard.
This is the last problem in a very long list. Most of my work time in this
project has been reduced to sending emails about this kind of problem,
connectivity issues and dealing with surprises like this.
Do you realize projects have deadlines? Do you realize people's reputations
are at stake? When we hit the deadline, we have no excuses, we deliver or
we don't. What if this happens on presentation day? Do you think telling
the audience that we have technical difficulties will be enough?
I hope this can get solved fast. And I really hope this kind of problem
won't happen again in the next month, because I have to finish this project
and I can't afford more delays. I'm already sleeping less than 6 hours per
day.
[Created via e-mail received from: Daniel Barba <barbagutierrez@gmail.com>]
Activity
Hi
We cannot estimate when it will be totally up. We are tryging to apply some patches... Anyway, if you need it urgently, you can ask for another region.
Sorry for any inconvenience
Regards,
Henar
Strange, just logged in and I can see both VMs and associated IPs. The only
problem right now is we don't have any connectivity to our public IP. I
remind you our community account is fiware@dima3d.com, as I said on my
first email. Thanks.
I'm trying from several locations, but I can't access. Host unreachable.
Okay, ignore that, suddenly I can access... Strange. Thanks.
Sorry, but I'm afraid I'm getting connection timeouts again.
Thanks. I didn't know that. Should make things easier from now on.
Do you have any ETA on this? I can see we already see again our resources
on the dashboard, but connection isn't working yet.