Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-3126

FIWARE.Request.Lab.Lannion.FI-LAB Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I'm Marco Terrinoni, FIWARE Coach for CEED Tech.

      A startup under Prague node is unable to use the Object Storage service.
      Is there any news about it? Does Prague actually have Object Storage GE in FIWARE Lab node?
      If not, can we switch the Community Account of this startup to another node which has a working Object Storage service?

      Thank you very much for your attention.

      Best regards,
      Marco

      Marco Terrinoni
      Consoft Sistemi s.p.a.
      BU Application
      Via Pio VII 127 - 10127 - Torino
      Tel (+39) 011 3161571
      Fax (+39) 011 3161583

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: "marco.terrinoni@consoft.it" <marco.terrinoni@consoft.it>]

        Activity

        Hide
        prgsupportteam Prague Node Helpdesk added a comment -

        I have no idea what "Object Storage GE" is. If you're looking for OpenStack Swift, the original Prague node (i.e. the Grizzly release) doesn't offer that.

        Show
        prgsupportteam Prague Node Helpdesk added a comment - I have no idea what "Object Storage GE" is. If you're looking for OpenStack Swift, the original Prague node (i.e. the Grizzly release) doesn't offer that.
        Hide
        consoft_coach Marco Terrinoni added a comment -

        I understand; thanks for your answer.
        Can we switch the user to Lannion2 node? They should have such service.
        What information do you (or who is in charge to do this) need?
        Thanks.

        Show
        consoft_coach Marco Terrinoni added a comment - I understand; thanks for your answer. Can we switch the user to Lannion2 node? They should have such service. What information do you (or who is in charge to do this) need? Thanks.
        Hide
        prgsupportteam Prague Node Helpdesk added a comment -

        Manuel, at this point the local sysadmins from the Prague node cannot help. User management and resource allocation is handled "elsewhere" as far as I know. Reassigning, please pass it to an appropriate contact.

        Show
        prgsupportteam Prague Node Helpdesk added a comment - Manuel, at this point the local sysadmins from the Prague node cannot help. User management and resource allocation is handled "elsewhere" as far as I know. Reassigning, please pass it to an appropriate contact.
        Hide
        consoft_coach Marco Terrinoni added a comment -

        Any news on that?
        @Pietropaolo Alfonso, can we switch this user from Prague to Lannion2 FIWARE Lab node? How can we proceed?
        Thanks.
        BR,
        Marco

        Show
        consoft_coach Marco Terrinoni added a comment - Any news on that? @Pietropaolo Alfonso, can we switch this user from Prague to Lannion2 FIWARE Lab node? How can we proceed? Thanks. BR, Marco
        Hide
        danielepavia Daniele Pavia (Inactive) added a comment -

        Dear Lannion desk,
        this user needs to be switched over to you node and needs access to object storage. Please assign a default quota.

        Kind regards

        Show
        danielepavia Daniele Pavia (Inactive) added a comment - Dear Lannion desk, this user needs to be switched over to you node and needs access to object storage. Please assign a default quota. Kind regards
        Hide
        consoft_coach Marco Terrinoni added a comment -

        Thank you Daniele.
        @Lannion Desk: please refer to FLUA-259 to see who is the user in exam.
        Thank you.
        BR,
        Marco

        Show
        consoft_coach Marco Terrinoni added a comment - Thank you Daniele. @Lannion Desk: please refer to FLUA-259 to see who is the user in exam. Thank you. BR, Marco
        Hide
        lannionsupport Lannion Node Helpdesk added a comment -

        Hi Marco, Daniele,

        In order to follow the right procedure, I will reopen the [FLUA-299] because the IOs are supposed to answer to the AccountUpgradeByNode request.

        Best regards,
        Anthony

        Show
        lannionsupport Lannion Node Helpdesk added a comment - Hi Marco, Daniele, In order to follow the right procedure, I will reopen the [FLUA-299] because the IOs are supposed to answer to the AccountUpgradeByNode request. Best regards, Anthony
        Hide
        lannionsupport Lannion Node Helpdesk added a comment -

        Dear Manuel,

        The resources have been allocated, Cf [FLUA-299]
        I reassign you the ticket.

        BR,
        Anthony

        Show
        lannionsupport Lannion Node Helpdesk added a comment - Dear Manuel, The resources have been allocated, Cf [FLUA-299] I reassign you the ticket. BR, Anthony
        Hide
        consoft_coach Marco Terrinoni added a comment -

        Thank you Anthony.
        BR,
        Marco

        Show
        consoft_coach Marco Terrinoni added a comment - Thank you Anthony. BR, Marco
        Hide
        mev Manuel Escriche added a comment -

        Dear Anthony,
        I think you should close the issue and this way get the credit for its implementation.
        Thanks.
        Manuel

        Show
        mev Manuel Escriche added a comment - Dear Anthony, I think you should close the issue and this way get the credit for its implementation. Thanks. Manuel
        Hide
        lannionsupport Lannion Node Helpdesk added a comment -

        OK
        So I close this issue, the resources have been allocated : FLUA-299

        BR,
        Anthony

        Show
        lannionsupport Lannion Node Helpdesk added a comment - OK So I close this issue, the resources have been allocated : FLUA-299 BR, Anthony

          People

          • Assignee:
            lannionsupport Lannion Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: