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  1. Help-Desk
  2. HELP-3126

FIWARE.Request.Lab.Lannion.FI-LAB Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I'm Marco Terrinoni, FIWARE Coach for CEED Tech.

          A startup under Prague node is unable to use the Object Storage service.
          Is there any news about it? Does Prague actually have Object Storage GE in FIWARE Lab node?
          If not, can we switch the Community Account of this startup to another node which has a working Object Storage service?

          Thank you very much for your attention.

          Best regards,
          Marco

          Marco Terrinoni
          Consoft Sistemi s.p.a.
          BU Application
          Via Pio VII 127 - 10127 - Torino
          Tel (+39) 011 3161571
          Fax (+39) 011 3161583

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: "marco.terrinoni@consoft.it" <marco.terrinoni@consoft.it>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		4h 39m 1 Prague Node Helpdesk 28/May/15 3:51 PM
            In Progress In Progress Answered Answered
            		1m 3s 1 Prague Node Helpdesk 28/May/15 3:52 PM
            Answered Answered Closed Closed
            		26d 17h 30m 1 Lannion Node Helpdesk 24/Jun/15 9:22 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FI-LAB Assistance. FIWARE.Request.Lab.Lannion.FI-LAB Assistance.
            mev Manuel Escriche made changes -
            HD-Node Lannion [ 10850 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-LAB Assistance FIWARE.Request.Lab.FI-LAB Assistance.
            mev Manuel Escriche made changes -
            Sender Email marco.terrinoni@consoft.it
            lannionsupport Lannion Node Helpdesk made changes -
            Status Answered [ 10104 ] Closed [ 6 ]
            Resolution Done [ 10000 ]
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            OK
            So I close this issue, the resources have been allocated : FLUA-299

            BR,
            Anthony

            Show
            lannionsupport Lannion Node Helpdesk added a comment - OK So I close this issue, the resources have been allocated : FLUA-299 BR, Anthony
            Hide
            Permalink
            mev Manuel Escriche added a comment -

            Dear Anthony,
            I think you should close the issue and this way get the credit for its implementation.
            Thanks.
            Manuel

            Show
            mev Manuel Escriche added a comment - Dear Anthony, I think you should close the issue and this way get the credit for its implementation. Thanks. Manuel
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [ mev ] Lannion Node Helpdesk [ lannionsupportteam ]
            Hide
            Permalink
            consoft_coach Marco Terrinoni added a comment -

            Thank you Anthony.
            BR,
            Marco

            Show
            consoft_coach Marco Terrinoni added a comment - Thank you Anthony. BR, Marco
            lannionsupport Lannion Node Helpdesk made changes -
            Assignee Lannion Node Helpdesk [ lannionsupportteam ] Manuel Escriche [ mev ]
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            Dear Manuel,

            The resources have been allocated, Cf [FLUA-299]
            I reassign you the ticket.

            BR,
            Anthony

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Dear Manuel, The resources have been allocated, Cf [FLUA-299] I reassign you the ticket. BR, Anthony
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            Hi Marco, Daniele,

            In order to follow the right procedure, I will reopen the [FLUA-299] because the IOs are supposed to answer to the AccountUpgradeByNode request.

            Best regards,
            Anthony

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hi Marco, Daniele, In order to follow the right procedure, I will reopen the [FLUA-299] because the IOs are supposed to answer to the AccountUpgradeByNode request. Best regards, Anthony
            Hide
            Permalink
            consoft_coach Marco Terrinoni added a comment -

            Thank you Daniele.
            @Lannion Desk: please refer to FLUA-259 to see who is the user in exam.
            Thank you.
            BR,
            Marco

            Show
            consoft_coach Marco Terrinoni added a comment - Thank you Daniele. @Lannion Desk: please refer to FLUA-259 to see who is the user in exam. Thank you. BR, Marco
            danielepavia Daniele Pavia (Inactive) made changes -
            Assignee Daniele Pavia [ danielepavia ] Lannion Node Helpdesk [ lannionsupportteam ]
            Hide
            Permalink
            danielepavia Daniele Pavia (Inactive) added a comment -

            Dear Lannion desk,
            this user needs to be switched over to you node and needs access to object storage. Please assign a default quota.

            Kind regards

            Show
            danielepavia Daniele Pavia (Inactive) added a comment - Dear Lannion desk, this user needs to be switched over to you node and needs access to object storage. Please assign a default quota. Kind regards
            danielepavia Daniele Pavia (Inactive) made changes -
            Assignee Pietropaolo Alfonso [ alfopietro ] Daniele Pavia [ danielepavia ]
            Hide
            Permalink
            consoft_coach Marco Terrinoni added a comment -

            Any news on that?
            @Pietropaolo Alfonso, can we switch this user from Prague to Lannion2 FIWARE Lab node? How can we proceed?
            Thanks.
            BR,
            Marco

            Show
            consoft_coach Marco Terrinoni added a comment - Any news on that? @Pietropaolo Alfonso, can we switch this user from Prague to Lannion2 FIWARE Lab node? How can we proceed? Thanks. BR, Marco
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [ mev ] Pietropaolo Alfonso [ alfopietro ]
            prgsupportteam Prague Node Helpdesk made changes -
            Assignee Prague Node Helpdesk [ praguesupportteam ] Manuel Escriche [ mev ]
            Hide
            Permalink
            prgsupportteam Prague Node Helpdesk added a comment -

            Manuel, at this point the local sysadmins from the Prague node cannot help. User management and resource allocation is handled "elsewhere" as far as I know. Reassigning, please pass it to an appropriate contact.

            Show
            prgsupportteam Prague Node Helpdesk added a comment - Manuel, at this point the local sysadmins from the Prague node cannot help. User management and resource allocation is handled "elsewhere" as far as I know. Reassigning, please pass it to an appropriate contact.
            Hide
            Permalink
            consoft_coach Marco Terrinoni added a comment -

            I understand; thanks for your answer.
            Can we switch the user to Lannion2 node? They should have such service.
            What information do you (or who is in charge to do this) need?
            Thanks.

            Show
            consoft_coach Marco Terrinoni added a comment - I understand; thanks for your answer. Can we switch the user to Lannion2 node? They should have such service. What information do you (or who is in charge to do this) need? Thanks.
            prgsupportteam Prague Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            prgsupportteam Prague Node Helpdesk added a comment -

            I have no idea what "Object Storage GE" is. If you're looking for OpenStack Swift, the original Prague node (i.e. the Grizzly release) doesn't offer that.

            Show
            prgsupportteam Prague Node Helpdesk added a comment - I have no idea what "Object Storage GE" is. If you're looking for OpenStack Swift, the original Prague node (i.e. the Grizzly release) doesn't offer that.
            prgsupportteam Prague Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Assignee Prague Node Helpdesk [ praguesupportteam ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                lannionsupport Lannion Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                6 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: