Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Good morning,
I am not able to reach my server in spain2 node : smartIPM / 130.206.113.57
from a few days . I have alos ttried to restart the server with no success.
I am not able to access web server and ssh.
My userID is guidotti@aedit.it and I am a community user. My project is
smartIPM (15188) and I need to access it ASAP (I have a milestone for the
end of the month).
I have also sent and email yesterday to communityaccount@fiware.org and
ilknur.chulani@atos.net .
Best,
Diego
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[Created via e-mail received from: "Diego Guidotti - Aedit s.r.l." <guidotti@aedit.it>]
Activity
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Attachment | signature.asc [ 16013 ] |
Assignee | Spain Node Support Team [ spain.node ] |
Attachment | signature.asc [ 16014 ] |
Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
Assignee | Henar Muñoz [ henar ] | José Ignacio Carretero Guarde [ jicg ] |
Assignee | José Ignacio Carretero Guarde [ jicg ] | Henar Muñoz [ henar ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Impeded [ 10004 ] |
Status | Impeded [ 10004 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Summary | [Fiware-lab-help] server down | FIWARE.Request.Lab.server down |
Resolution | Done [ 10000 ] | |
Status | Closed [ 6 ] | In Progress [ 3 ] |
Assignee | Henar Muñoz [ henar ] | José Ignacio Carretero Guarde [ jicg ] |
Status | In Progress [ 3 ] | Answered [ 10104 ] |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Resolution | Done [ 10000 ] |
Sender Email | guidotti@aedit.it |
HD-Node | Spain [ 10846 ] |
Summary | FIWARE.Request.Lab.server down | FIWARE.Request.Lab.Spain.server down |
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
6d 22h 42m | 1 | Henar Muñoz | 04/Jun/15 8:26 AM | |||||
|
3s | 1 | Henar Muñoz | 04/Jun/15 8:26 AM | |||||
|
8h 48m | 1 | Henar Muñoz | 04/Jun/15 5:14 PM | |||||
|
57d 17h 43m | 3 | Henar Muñoz | 10/Aug/15 8:33 AM | |||||
|
20h 48m | 4 | José Ignacio Carretero Guarde | 10/Aug/15 9:07 AM | |||||
|
8d 6h | 4 | José Ignacio Carretero Guarde | 10/Aug/15 1:47 PM |
Dear Diego,
Did you check the rules on the security group associated with your instance are appropriate ?
Since I know there was some problems this morning and few days ago I’m going to forward your issue to the Spain node support team.
Best,
Daniele
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