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  1. Help-Desk
  2. HELP-3090

FIWARE.Request.Lab.Spain.Cannot access instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I've created an instance running Ubuntu 14.04, with floating IP
      130.206.119.164. I was able to connect using a keypair, have set up my
      environment there on Friday 22.5.2014 and everything was running smoothly.
      Suddenly, today I was not able to connect via ssh, since I get the error
      "No route to host". On the other hand, I was able to connect via the VM
      display provided on cloud.lab.fiware.org - and found out that port 22 is
      opened, and ssh service running. My security rules allow open TCP ports:
      22, 25, 80 and 8000-9000.

      I am not sure where the problem is now, as I've not changed any
      configuration since the last moment it was running properly - Friday. (I
      have already tried to reboot the instance)

      Thank you,
      Juraj Machac

      _______________________________________________
      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-tech-help

      [Created via e-mail received from: Juraj Machac <jurajmchc@gmail.com>]

        Activity

        Hide
        fw.ext.user FW External User added a comment -

        Dear Juraj,

        This is a specific question for FIWARE Lab support (http://www.fiware.org/contact-us/). I resend this case to the team in charge, that can be reached via the mailbox fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>.

        Regards,

        Miguel

        El 25/05/2015 a las 18:52, Juraj Machac escribió:
        Hello,

        I've created an instance running Ubuntu 14.04, with floating IP 130.206.119.164. I was able to connect using a keypair, have set up my environment there on Friday 22.5.2014 and everything was running smoothly. Suddenly, today I was not able to connect via ssh, since I get the error "No route to host". On the other hand, I was able to connect via the VM display provided on cloud.lab.fiware.org<http://cloud.lab.fiware.org> - and found out that port 22 is opened, and ssh service running. My security rules allow open TCP ports: 22, 25, 80 and 8000-9000.

        I am not sure where the problem is now, as I've not changed any configuration since the last moment it was running properly - Friday. (I have already tried to reboot the instance)

        Thank you,
        Juraj Machac

        Show
        fw.ext.user FW External User added a comment - Dear Juraj, This is a specific question for FIWARE Lab support ( http://www.fiware.org/contact-us/ ). I resend this case to the team in charge, that can be reached via the mailbox fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org >. Regards, Miguel El 25/05/2015 a las 18:52, Juraj Machac escribió: Hello, I've created an instance running Ubuntu 14.04, with floating IP 130.206.119.164. I was able to connect using a keypair, have set up my environment there on Friday 22.5.2014 and everything was running smoothly. Suddenly, today I was not able to connect via ssh, since I get the error "No route to host". On the other hand, I was able to connect via the VM display provided on cloud.lab.fiware.org< http://cloud.lab.fiware.org > - and found out that port 22 is opened, and ssh service running. My security rules allow open TCP ports: 22, 25, 80 and 8000-9000. I am not sure where the problem is now, as I've not changed any configuration since the last moment it was running properly - Friday. (I have already tried to reboot the instance) Thank you, Juraj Machac
        Hide
        fw.ext.user FW External User added a comment -

        Thank you for a quick response.

        However, I am again unable to connect since yesterday - getting a timeout.
        Now I can't even see the instances nor any settings I have on
        cloud.lab.fiware.org. Are you still having some networking problems?

        Best Regards,
        Juraj Machac

        Show
        fw.ext.user FW External User added a comment - Thank you for a quick response. However, I am again unable to connect since yesterday - getting a timeout. Now I can't even see the instances nor any settings I have on cloud.lab.fiware.org. Are you still having some networking problems? Best Regards, Juraj Machac
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        Now I can see my instance in cloud.lab.fiware.org, but still cannot access
        it - getting either a timeout or "No route to host".
        It has been 5 days without success now, and I would really like connect to
        my instance. The IP is 130.206.119.134

        Thank you,
        Juraj Machac

        ---------- Forwarded message ----------
        From: Juraj Machac <jurajmchc@gmail.com>
        Date: 2015-05-30 8:54 GMT+02:00
        Subject: Re: [FI-WARE-JIRA] (HELP-3090) [Fiware-tech-help] Cannot access
        instance
        To: jira-help-desk@fi-ware.org

        Thank you for a quick response.

        However, I am again unable to connect since yesterday - getting a timeout.
        Now I can't even see the instances nor any settings I have on
        cloud.lab.fiware.org. Are you still having some networking problems?

        Best Regards,
        Juraj Machac

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hello, Now I can see my instance in cloud.lab.fiware.org, but still cannot access it - getting either a timeout or "No route to host". It has been 5 days without success now, and I would really like connect to my instance. The IP is 130.206.119.134 Thank you, Juraj Machac ---------- Forwarded message ---------- From: Juraj Machac <jurajmchc@gmail.com> Date: 2015-05-30 8:54 GMT+02:00 Subject: Re: [FI-WARE-JIRA] ( HELP-3090 ) [Fiware-tech-help] Cannot access instance To: jira-help-desk@fi-ware.org Thank you for a quick response. However, I am again unable to connect since yesterday - getting a timeout. Now I can't even see the instances nor any settings I have on cloud.lab.fiware.org. Are you still having some networking problems? Best Regards, Juraj Machac _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: