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  1. Help-Desk
  2. HELP-3088

FIWARE.Request.Lab.Zurich.No possible to access to instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Zurich

      Description

      Hi
      I cannot access to the VM
      ssh root@160.85.2.63
      ssh: connect to host 160.85.2.63 port 22: Connection refused

      Name: azurichsdd-tsdf-1-000081
      ID: cec04742-1425-44a7-ac08-fd401eaee46b
      Status: ACTIVE
      Specs

      RAM: 2048MB
      VCPUs: 2 VCPU
      Disk: 20GB
      IP Addresses

      node-int-net-01: 10.2.59.4
      node-int-net-01: 160.85.2.63
      Security Groups

      sg_00000000000000000000000000000081_azurichsdd-tsdf-1-000081
      Meta

      Key name:
      Image Name: CentOS-6.5init
      region: Zurich

        Activity

        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Hi Henar,

        (It's vacation here today, so I'm not being so responsive).

        This works for me from outside our firewall.

        Seans-MacBook-Pro:~ seanmurphy$ ssh root@160.85.2.63
        The authenticity of host '160.85.2.63 (160.85.2.63)' can't be established.
        RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
        Are you sure you want to continue connecting (yes/no)? no
        Host key verification failed.
        Seans-MacBook-Pro:~ seanmurphy$

        Can you traceroute it?

        BR,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Hi Henar, (It's vacation here today, so I'm not being so responsive). This works for me from outside our firewall. Seans-MacBook-Pro:~ seanmurphy$ ssh root@160.85.2.63 The authenticity of host '160.85.2.63 (160.85.2.63)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Are you sure you want to continue connecting (yes/no)? no Host key verification failed. Seans-MacBook-Pro:~ seanmurphy$ Can you traceroute it? BR, Seán.
        Hide
        henar Henar Muñoz added a comment -

        OK. I was trying for half and hour. Perphaps, the VM spends a lot of time to start. Anyway, I will try it again.
        Thanks,
        Henar

        Show
        henar Henar Muñoz added a comment - OK. I was trying for half and hour. Perphaps, the VM spends a lot of time to start. Anyway, I will try it again. Thanks, Henar
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Ok - if we don't hear back from you today, we will close this.

        It seems to be working fine for us still...

        Seans-MacBook-Pro:~ seanmurphy$ date
        Tue 26 May 2015 10:37:13 CEST
        Seans-MacBook-Pro:~ seanmurphy$ ssh root@160.85.2.63
        The authenticity of host '160.85.2.63 (160.85.2.63)' can't be established.
        RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
        Are you sure you want to continue connecting (yes/no)? no
        Host key verification failed.
        Seans-MacBook-Pro:~ seanmurphy$

        BR,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Ok - if we don't hear back from you today, we will close this. It seems to be working fine for us still... Seans-MacBook-Pro:~ seanmurphy$ date Tue 26 May 2015 10:37:13 CEST Seans-MacBook-Pro:~ seanmurphy$ ssh root@160.85.2.63 The authenticity of host '160.85.2.63 (160.85.2.63)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Are you sure you want to continue connecting (yes/no)? no Host key verification failed. Seans-MacBook-Pro:~ seanmurphy$ BR, Seán.
        Hide
        henar Henar Muñoz added a comment -

        Hi again
        After 30 minutes, I cannot access to
        Name: auricsd-tsdf-1-000081
        ID: 5ec842d1-7e5d-456e-b5f2-94da1047ecce
        Status: ACTIVE
        Specs

        RAM: 2048MB
        VCPUs: 2 VCPU
        Disk: 20GB
        IP Addresses

        node-int-net-01: 10.2.59.2
        node-int-net-01: 160.85.2.63

        Show
        henar Henar Muñoz added a comment - Hi again After 30 minutes, I cannot access to Name: auricsd-tsdf-1-000081 ID: 5ec842d1-7e5d-456e-b5f2-94da1047ecce Status: ACTIVE Specs RAM: 2048MB VCPUs: 2 VCPU Disk: 20GB IP Addresses node-int-net-01: 10.2.59.2 node-int-net-01: 160.85.2.63
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Hi Henar,

        I asked Theofanis from PiraeusN to check this from his place - he has no problem:

        th_katsiaounis@th-katsiaounis:~$ ssh root@160.85.2.63
        The authenticity of host '160.85.2.63 (160.85.2.63)' can't be established.
        RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
        Are you sure you want to continue connecting (yes/no)? ues
        Please type 'yes' or 'no': yes
        Warning: Permanently added '160.85.2.63' (RSA) to the list of known hosts.
        root@160.85.2.63's password:

        Is the problem that you get kicked out after 30 mins, or is the problem
        that you cannot connect at all?

        BR,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Hi Henar, I asked Theofanis from PiraeusN to check this from his place - he has no problem: th_katsiaounis@th-katsiaounis:~$ ssh root@160.85.2.63 The authenticity of host '160.85.2.63 (160.85.2.63)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Are you sure you want to continue connecting (yes/no)? ues Please type 'yes' or 'no': yes Warning: Permanently added '160.85.2.63' (RSA) to the list of known hosts. root@160.85.2.63's password: Is the problem that you get kicked out after 30 mins, or is the problem that you cannot connect at all? BR, Seán.
        Hide
        henar Henar Muñoz added a comment -

        Hi
        After 50 minutes, I was able to access.

        I think the problem is the low speed to download. I can see it is 20,9K/s.
        In the cloud-init it is needed to download https://opscode-omnibus-packages.s3.amazonaws.com/el/6/x86_64/chef-12.3.0-1.el6.x86_64.rpm, and it seems it takes 36 minutes.
        Are you going to fix the low speed problem? In Spain2, this file just takes seconds to be downloaded. How can we solve it?
        Regards,
        Henar

        Show
        henar Henar Muñoz added a comment - Hi After 50 minutes, I was able to access. I think the problem is the low speed to download. I can see it is 20,9K/s. In the cloud-init it is needed to download https://opscode-omnibus-packages.s3.amazonaws.com/el/6/x86_64/chef-12.3.0-1.el6.x86_64.rpm , and it seems it takes 36 minutes. Are you going to fix the low speed problem? In Spain2, this file just takes seconds to be downloaded. How can we solve it? Regards, Henar
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Hi Henar,

        We are looking into this now - apologies for this.

        BR,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Hi Henar, We are looking into this now - apologies for this. BR, Seán.
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        VM was accessible, but Henar pointed out performance issues which we are looking in to.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - VM was accessible, but Henar pointed out performance issues which we are looking in to.

          People

          • Assignee:
            ZHAW Node Helpdesk Zurich Node Helpdesk
            Reporter:
            henar Henar Muñoz
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: