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  1. Help-Desk
  2. HELP-3087

FIWARE.Request.Lab.Spain.Spain2 network access issue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Instance trendalyze2 shows status running but we can't access from SSH

      root@trendalyze1:~# ssh -i trendalyze_spain2.pem root@130.206.118.226
      ^C
      root@trendalyze1:~# ping 130.206.118.226
      PING 130.206.118.226 (130.206.118.226) 56(84) bytes of data.
      ^C
      — 130.206.118.226 ping statistics —
      11 packets transmitted, 0 received, 100% packet loss, time 10078ms

      We can access from the console under FIWARE lab (see attached from console)

      I tried to disassociate and re-associate the floating IP address but it
      didn't help

      I also disassociate and re-associate the floating IP with another instance
      (trendalyzeOrion) but this didn't work either

      I released the floating IP and allocate a new one 130.206.119.185 and
      associate this with trendalyze2

      130.206.119.185 Trendalyze2 public-ext-net-01

      But having similar issues to access with this IP address

      root@trendalyze1:~# ssh -i trendalyze_spain2.pem root@130.206.119.185
      ssh: connect to host 130.206.119.185 port 22: No route to host
      root@trendalyze1:~# ping 130.206.119.185
      PING 130.206.119.185 (130.206.119.185) 56(84) bytes of data.
      From 130.206.112.2 icmp_seq=1 Destination Host Unreachable
      From 130.206.112.2 icmp_seq=3 Destination Host Unreachable
      From 130.206.112.2 icmp_seq=2 Destination Host Unreachable
      From 130.206.112.2 icmp_seq=4 Destination Host Unreachable
      From 130.206.112.2 icmp_seq=5 Destination Host Unreachable
      From 130.206.112.2 icmp_seq=6 Destination Host Unreachable
      ^C
      — 130.206.119.185 ping statistics —
      7 packets transmitted, 0 received, +6 errors, 100% packet loss, time 6017ms
      pipe 4
      root@trendalyze1:~#

      So I conclude this is a network access issue

      Dave Watson
      +447741675325 (UK)
      +17862642749 (USA)

      [Created via e-mail received from: Dave Watson <watson.dave@gmail.com>]

        Activity

        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        Hi, could you verify if there was a temporary network problem ?

        Show
        alfopietro Pietropaolo Alfonso added a comment - Hi, could you verify if there was a temporary network problem ?

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: