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  1. Help-Desk
  2. HELP-3081

FIWARE.Request.Tech.Security.IDM-KeyRock.FI.Tech.ssistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear Fi-Lab Assistance,

      I am Luca Nardelli, member of Horus Technology (a startup in the FICHe
      accelerator programme).
      I am having some issues in using Fi-Lab:

      • First of all, my account was deleted (mail: lucanardelli91@gmail.com or
        luca@horus.technology), even though I had confirmed it in the past. If you
        see it in your database, that's because I re-created it today.
      • Even if I log in from my company main account, I cannot add new members.
        The "Add" button does not work. The "Manage" button on the members page
        does not work. Upon inspection of the HTML source of the button itself, I
        found that to add members I have to travel to the page "edit/members".
        However, when I go there, the system does not allow me to add any members.
        Moreover, it does not show any members at all (not even the main account).

      Is there a way to fix it?

      Thanks,

      Best Regards,

      Luca Nardelli

      PS: I'm attaching some screenshots to better show the issue.

      Luca Nardelli - CTO & Founder
      Horus Technology S.r.l.s.
      Tel Italia: +39 3493779670

      Skype: pano91

      Email: luca@horus.technology
      Web: horus.technology <http://horus.technology/>

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Luca Nardelli <luca@horus.technology>]

        Activity

        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        Hi,
        analyzing the description and screenshots, it seems to be a technical issue.

        Show
        alfopietro Pietropaolo Alfonso added a comment - Hi, analyzing the description and screenshots, it seems to be a technical issue.
        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi,

        many thanks, we are fixing it.

        BR

        Show
        aalonsog Alvaro Alonso added a comment - Hi, many thanks, we are fixing it. BR

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: