Dear Pablo,

I’ve just done a check and the e-mail was delivered to my mailbox.

Can you please check your spam mailbox ?

In addition you can try to resend to you the confirmation email at this page: https://account.lab.fiware.org/confirmation/

Please let me know if you manage to create an account on FIWARE Lab portal.

Best,
Daniele

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Good morning Daniele,

I have just check my mailbox and the spam mailbox. The email confirmation
doesnt exist.

I have a Basic FiLAB account, but i need a Community FiLAB account to use
Cloud Portal. I sent the Request Community Account Request, but i dont
recieve the confirmation email.

Grettings,

Pablo.

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Dear Pablo,

As described in this guide: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_i_request_for_a_Community_Account_upgrade the account request is created here: http://help.lab.fi-ware.org clicking on “Request Community Account Upgrade”.

You should get an email with the information that a ticket with your request for account upgrade was created.

The thing works as follow:

• you submit a form;
• a ticket is created;
• someone (from the accelerator you target or from FIWARE Lab) follows up with you via email;
• if your request is approved (because they verified you part of an accelerator or your work as a value for FIWARE), you get upgraded and notified via email.

In any case I see that your request for a Community account has been just approved this morning.
If you need more help on this please let me know.

Best,
Daniele

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Fiware-lab-help@lists.fi-ware.org
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