Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Spain
Description
Dear Noah,
please could you provide us:
- Your project ID
- The region that you were using for your instances (and the new region assigned if different from the previous one).
If you already got assistance from the FIWARE support team about this issue, please ignore this email.
King regards
Marco
Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org
Per conto di Ofentse Noah
Inviato: domenica 10 maggio 2015 14:16
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] FI-Lab Assistance
After the upgrade to this new Community User vs Test user, I now can't reach my existing instances from prior to the upgrade. Can you please assist with connecting them?
I want to access them, back up information and delete the unnecessary instances that exist.
Please help
–
Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.
This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
[rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Issue Links
- relates to
-
HELP-2875
FIWARE.Request.Lab.FI-Lab Assistance.
- Closed
Activity
Hi Marco
Can you tell the user that to access to the Spain region, the old region, he has to go to oldcloud.lab.fiware.org?
Thanks,
Henar
Dear Ofentse,
as just suggested to me by Spain support team, to access to the Spain region (the old region, not Spain2), you have to go to oldcloud.lab.fiware.org .
Best regards
Marco
Da: Ofentse Noah ofentse.noah@gmail.com
Inviato: mercoledì 20 maggio 2015 18:50
A: Cipriani Marco
Cc: fiware-lab-help@lists.fi-ware.org
Oggetto: Re: [Fiware-lab-help] FI-Lab Assistance
Hi Marco,
In order:
Project ID -> KurentoDemo and IoTWarriors
Location: Spain for both of them.
BR,
Ofentse
On 20 May 2015 at 16:24, Cipriani Marco <marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>> wrote:
Dear Noah,
please could you provide us:
- Your project ID
- The region that you were using for your instances (and the new region assigned if different from the previous one).
If you already got assistance from the FIWARE support team about this issue, please ignore this email.
King regards
Marco
Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Ofentse Noah
Inviato: domenica 10 maggio 2015 14:16
A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Oggetto: [Fiware-lab-help] FI-Lab Assistance
After the upgrade to this new Community User vs Test user, I now can't reach my existing instances from prior to the upgrade. Can you please assist with connecting them?
I want to access them, back up information and delete the unnecessary instances that exist.
Please help
–
Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.
This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
Rispetta l'ambiente. Non stampare questa mail se non è necessario.
–
Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
Hi Marco,
Many thanks. This resolves my situation successfully.
BR,
Ofentse
On 21 May 2015 at 12:28, Cipriani Marco <marco2.cipriani@telecomitalia.it>
–
Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
One more question, does this mean this old cloud is no longer connected to
public internet?
–
Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Hi Marco,
In order:
Project ID -> KurentoDemo and IoTWarriors
Location: Spain for both of them.
BR,
Ofentse
On 20 May 2015 at 16:24, Cipriani Marco <marco2.cipriani@telecomitalia.it>
–
Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help