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  1. Help-Desk
  2. HELP-3051

FIWARE.Request.Lab.community account.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello:

      I am trying to upgrade my account (dragomir@dragomirdimitrijevic.rs) to the
      community level. When I provide my name (I tried both my name as well
      organization name FACT) and email, I get the error message below. I need the
      community account as we are awarded fund from the Fractals project. Could
      you please help us.

      Sincerely,

      Dr. Dragomir D. Dimitrijevic
      CTO, Founder

      Food and Agriculture Cloud Technology - FACT, Ltd.

      Phone: +381-11-339-0838
      Mobile: +381-63-101-8778
      E-mail: dragomir@dragomirdimitrijevic.rs, dragomir@fact.rs
      Skype: dragomirdimitrijevic
      WWW: http://www.fact.rs, http://www.dragomirdimitrijevic.rs

      ====
      {"errorMessages":["Assignee: The default assignee does NOT have ASSIGNABLE
      permission OR Unassigned issues are turned off."],"errors":{"summary":"You
      must specify a summary of the issue.","customfield_10600":"User Account
      Email is required.","customfield_10501":"Company is
      required.","customfield_10603":"User Full Name is
      required.","customfield_10801":"Are you already registered in FIWARE Lab? is
      required.","customfield_10505":"Number of developers is required."}}

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: "Dr. Dragomir D. Dimitrijevic" <dragomir@dragomirdimitrijevic.rs>]

        Activity

        Hide
        fw.ext.user FW External User added a comment -

        dear dragomir,
        i tried now and it seems working to me. maybe the problem is associated to
        a specific accelerator. did you select one?

        thx,
        federico

        On Wed, May 20, 2015 at 12:11 PM, Dr. Dragomir D. Dimitrijevic <



        Future Internet is closer than you think!
        http://www.fiware.org

        Official Mirantis partner for OpenStack Training
        https://www.create-net.org/community/openstack-training


        Dr. Federico M. Facca

        CREATE-NET
        Via alla Cascata 56/D
        38123 Povo Trento (Italy)

        P +39 0461 312471
        M +39 334 6049758
        E federico.facca@create-net.org
        T @chicco785
        W www.create-net.org

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - dear dragomir, i tried now and it seems working to me. maybe the problem is associated to a specific accelerator. did you select one? thx, federico On Wed, May 20, 2015 at 12:11 PM, Dr. Dragomir D. Dimitrijevic < – – Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training – Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471 M +39 334 6049758 E federico.facca@create-net.org T @chicco785 W www.create-net.org _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi Dragomir,
        I am not sure i get the problem you are having. As described in the guide (
        http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_i_request_for_a_Community_Account_upgrade),
        the account request is created here:
        http://help.lab.fi-ware.org clicking on "Request Community Account Upgrade".

        I tested and it works, I get an email with the information that a ticket
        with my request for account upgrade was created.

        the thing works as follow:

        • you submit a form;
        • a ticket is created;
        • someone (from the accelerator you target or from FIWARE Lab) follows up
          with you via email;
        • if your request is approved (because they verified you part of an
          accelerator or your work as a value for FIWARE), you get upgraded and
          notified via email.

        best,
        federico

        On Wed, May 20, 2015 at 5:43 PM, Dr. Dragomir D. Dimitrijevic <



        Future Internet is closer than you think!
        http://www.fiware.org

        Official Mirantis partner for OpenStack Training
        https://www.create-net.org/community/openstack-training


        Dr. Federico M. Facca

        CREATE-NET
        Via alla Cascata 56/D
        38123 Povo Trento (Italy)

        P +39 0461 312471
        M +39 334 6049758
        E federico.facca@create-net.org
        T @chicco785
        W www.create-net.org

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Dragomir, I am not sure i get the problem you are having. As described in the guide ( http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_i_request_for_a_Community_Account_upgrade ), the account request is created here: http://help.lab.fi-ware.org clicking on "Request Community Account Upgrade". I tested and it works, I get an email with the information that a ticket with my request for account upgrade was created. the thing works as follow: you submit a form; a ticket is created; someone (from the accelerator you target or from FIWARE Lab) follows up with you via email; if your request is approved (because they verified you part of an accelerator or your work as a value for FIWARE), you get upgraded and notified via email. best, federico On Wed, May 20, 2015 at 5:43 PM, Dr. Dragomir D. Dimitrijevic < – – Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training – Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471 M +39 334 6049758 E federico.facca@create-net.org T @chicco785 W www.create-net.org _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            ffacca Federico Michele Facca
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: