Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      We are developing some widget for the Fi-Dash project (part of Fi-Ops) and
      we are having some problems operating in Spain2 with instances and volumes:

      • Images are created with ERROR status
      • Deleting an image hangs for a while and then responds with 500. While it
        is hanged the image is in 'deleted' state and when it responds back the 500
        the image changes back to 'active'.
      • Trying to attaching a volume respond with a 200 OK response but the
        volume is not attached

      As attachments the curl commands we did and their replies.

      Do you have any information of how the problem can be solved or if we are
      doing something wrong with our requests?

      Regards,
      Sergio Vavassori

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Sergio Vavassori <svavassori@conwet.com>]

      1. Error_creating_instances.txt
        5 kB
        FW External User
      2. Error_deleting_images.txt
        9 kB
        FW External User
      1. logo Ambiente_foglia2.jpg
        0.7 kB

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Sergio,,
        thank you for contacting us.
        Please, in order to solve your issue, could you provide us your project ID (you can found it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).
        Meanwhile I wiil forward your request to the Spain support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Sergio Vavassori
        Inviato: mercoledì 20 maggio 2015 10:11
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Problem with instances and volumes [Fi-Dash]

        Hello,

        We are developing some widget for the Fi-Dash project (part of Fi-Ops) and we are having some problems operating in Spain2 with instances and volumes:

        • Images are created with ERROR status
        • Deleting an image hangs for a while and then responds with 500. While it is hanged the image is in 'deleted' state and when it responds back the 500 the image changes back to 'active'.
        • Trying to attaching a volume respond with a 200 OK response but the volume is not attached

        As attachments the curl commands we did and their replies.
        Do you have any information of how the problem can be solved or if we are doing something wrong with our requests?

        Regards,
        Sergio Vavassori
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Sergio,, thank you for contacting us. Please, in order to solve your issue, could you provide us your project ID (you can found it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Meanwhile I wiil forward your request to the Spain support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Sergio Vavassori Inviato: mercoledì 20 maggio 2015 10:11 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Problem with instances and volumes [Fi-Dash] Hello, We are developing some widget for the Fi-Dash project (part of Fi-Ops) and we are having some problems operating in Spain2 with instances and volumes: Images are created with ERROR status Deleting an image hangs for a while and then responds with 500. While it is hanged the image is in 'deleted' state and when it responds back the 500 the image changes back to 'active'. Trying to attaching a volume respond with a 200 OK response but the volume is not attached As attachments the curl commands we did and their replies. Do you have any information of how the problem can be solved or if we are doing something wrong with our requests? Regards, Sergio Vavassori Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        fw.ext.user FW External User added a comment -

        On 20 May 2015 at 11:14, Cipriani Marco <marco2.cipriani@telecomitalia.it>

        As you can see in the attachments I sent, the project is "braulio" and its
        ID is 0000000000000000000000000braulio

        Regards,
        Sergio Vavassori

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - On 20 May 2015 at 11:14, Cipriani Marco <marco2.cipriani@telecomitalia.it> As you can see in the attachments I sent, the project is "braulio" and its ID is 0000000000000000000000000braulio Regards, Sergio Vavassori _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        mjimenezganan Miguel Jiménez added a comment -

        We got still the same errors.

        Regards,
        Sergio Vavassori

        Show
        mjimenezganan Miguel Jiménez added a comment - We got still the same errors. Regards, Sergio Vavassori
        Hide
        henar Henar Muñoz added a comment -

        Hi

        Let's face problem by problem:

        1.- Creation of VMs. It is working on Spain. Please, do a new request and in case the VM is in error status, let me debug the problem. Tell me which VM, or the uuid.

        2.- Regarding image deletion. Yes. we are detecting sometimes there are errors in deleting the VMs. We will have a look.

        3.- Regarding volumes, can you tell me which is exactly the problem. By using the cloud portal, the volume is created and attached.

        Thanks in advance for your information.
        Regards,
        HEnar

        Show
        henar Henar Muñoz added a comment - Hi Let's face problem by problem: 1.- Creation of VMs. It is working on Spain. Please, do a new request and in case the VM is in error status, let me debug the problem. Tell me which VM, or the uuid. 2.- Regarding image deletion. Yes. we are detecting sometimes there are errors in deleting the VMs. We will have a look. 3.- Regarding volumes, can you tell me which is exactly the problem. By using the cloud portal, the volume is created and attached. Thanks in advance for your information. Regards, HEnar
        Hide
        henar Henar Muñoz added a comment -

        Hi

        I will close this ticket since I have not received any information.
        Regards,
        Henar

        Show
        henar Henar Muñoz added a comment - Hi I will close this ticket since I have not received any information. Regards, Henar

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: