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  1. Help-Desk
  2. HELP-3004

FIWARE.Request.Lab.Berlin.assigning a public IP (EU Pioneer Accelerator team).

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Fixed
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I am from Tobyrich GmbH. We are part of EU Pioneer Accelerator program.

      I am trying to start a server instance and I am getting errors during IP
      association. Also, how do I get a public IP for the created instance? Could
      you guide me through this please?

      I am working on the Berlin region. But I am still getting pop ups saying
      that all the data, instances, IPs will be deleted in two weeks time. Can we
      secure our data somehow?


      Kind Regards,
      Joshan Chaudhary
      UI Engineer / Software Developer � TobyRich GmbH
      Konsul-Smidt-Stra�e 8e � 28217 Bremen � Germany � Tel.: +49 421 3887 8410 �
      Mob.: +49-17655500682 � Skype: j <http://your.skype.id/>oshanchaudhary
      www.tobyrich.com � www.smartplane.net � facebook.com/TobyRich.de

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Joshan Chaudhary <joshan.chaudhary@tobyrich.com>]

        Activity

        mev Manuel Escriche created issue -
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ]
        mev Manuel Escriche made changes -
        Reporter FW External User [ fwexternaluser ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ] Berlin Node Helpdesk [ supportteam ]
        Hide
        BerlinSupportTeam Berlin Node Helpdesk added a comment -

        Dear User, the Berlin node has managed public IP addresses. We will need to assign IPs to your tenant. For that we need your tenant ID (or project ID) which has not been provided so far. The migration to the new Berlin2 set-up is almost completed. In that course we also created snapshots of your old tenant on the Berlin node. Please indicate if you need to migrate the old set-up to the new one. For being able to do that we also need your tenant id for identifying the resources belonging to your project earlier.

        Show
        BerlinSupportTeam Berlin Node Helpdesk added a comment - Dear User, the Berlin node has managed public IP addresses. We will need to assign IPs to your tenant. For that we need your tenant ID (or project ID) which has not been provided so far. The migration to the new Berlin2 set-up is almost completed. In that course we also created snapshots of your old tenant on the Berlin node. Please indicate if you need to migrate the old set-up to the new one. For being able to do that we also need your tenant id for identifying the resources belonging to your project earlier.
        BerlinSupportTeam Berlin Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        BerlinSupportTeam Berlin Node Helpdesk added a comment -

        Dear User,
        the image is now migrated. You will find an image with the name "migration-00000000000000000000000000012996-TobyRichServer" assigned to your tenant. If you launch this image, your instance will resume at the state we suspended it.
        Sorry for the inconvenience.

        Show
        BerlinSupportTeam Berlin Node Helpdesk added a comment - Dear User, the image is now migrated. You will find an image with the name "migration-00000000000000000000000000012996-TobyRichServer" assigned to your tenant. If you launch this image, your instance will resume at the state we suspended it. Sorry for the inconvenience.
        BerlinSupportTeam Berlin Node Helpdesk made changes -
        Status In Progress [ 3 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        mev Manuel Escriche made changes -
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] assigning a public IP (EU Pioneer Accelerator team) FIWARE.Request.Lab.assigning a public IP (EU Pioneer Accelerator team).
        mev Manuel Escriche made changes -
        HD-Node Berlin [ 10914 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.assigning a public IP (EU Pioneer Accelerator team). FIWARE.Request.Lab.Berlin.assigning a public IP (EU Pioneer Accelerator team).
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        68d 10h 11m 1 Berlin Node Helpdesk 27/May/15 12:01 PM
        In Progress In Progress Closed Closed
        2d 4h 57m 1 Berlin Node Helpdesk 29/May/15 4:59 PM

          People

          • Assignee:
            BerlinSupportTeam Berlin Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: