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  1. Help-Desk
  2. HELP-2976

FIWARE.Request.Lab.Spain.R: FI-Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Blocker
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear user,
      I have just forwarded your request to the Spain node support team.
      Please, in the future, keep in CC the list fiware-lab-help@lists.fi-ware.org : this is essential to properly handle your help request through our trouble ticketing system.

      Best regards
      Marco

      Da: Registro-ICTeduca registro@icteduca.com
      Inviato: mercoled� 1 aprile 2015 13:12
      A: Cipriani Marco
      Oggetto: RE: [Fiware-lab-help] FI-Lab Assistance

      Hi,

      Here is what you need:

      Region: Spain
      Project ID: alecop-s-dot-coop (ID 00000000000000000000000000013015)

      Thank you.

      De: Cipriani Marco marco2.cipriani@telecomitalia.it
      Enviado el: mi�rcoles, 01 de abril de 2015 13:05
      Para: Registro-ICTeduca
      CC: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
      Asunto: R: [Fiware-lab-help] FI-Lab Assistance

      Dear user,
      in order to solve your issue, we need to know which region you are using and your tenant (Project) ID. The latter can be found selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).

      Best regards
      Marco

      Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Registro-ICTeduca
      Inviato: mercoled� 1 aprile 2015 12:34
      A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
      Oggetto: [Fiware-lab-help] FI-Lab Assistance

      Hi,

      I was doing some test instances on fiware lab the other day.

      Yesterday I tried to delete them but they get blocked, both have the state "BUILD", the task is "deleting" and the Power state is "NO STATE".

      What can I do to remove those instances? I just right clicked on them an selected the "Terminate instance" option, am I doing somehing wrong?

      Thank you.
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          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: