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  1. Help-Desk
  2. HELP-2884

FIWARE.Request.Tech.Security.IDM-KeyRock.Problemsonaccount

        Details

        • Type: extRequest
        • Status: Closed
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hi.

          Is the account portal still down?
          I can't authenticate nor reset password (by the way I've already changed it
          yesterday following your instruction related to IdM migration).

          The error message during autentication says:
          "An error occurred authenticating. Please try again later."

          If I try to ask for password reset, it says : *"Error: *An error occurred,
          try again later."
          Never experienced that.
          Regards.

          –
          Luca Silvestri - Founder & CEO @ Ecogriddy

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Luca Silvestri - Ecogriddy <luca.silvestri@ecogriddy.com>]

            Activity

            Ascending order - Click to sort in descending order
            mev Manuel Escriche created issue -
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
            mev Manuel Escriche made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            mev Manuel Escriche made changes -
            Reporter FW External User [ fwexternaluser ] FW External User [ fw.external.urser ]
            aalonsog Alvaro Alonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Problems on account.lab.fiware.org FIWARE.Request.Lab.Problems on account.lab.fiware.org
            aalonsog Alvaro Alonso made changes -
            Summary FIWARE.Request.Lab.Problems on account.lab.fiware.org FIWARE.Request.Lab.Security.IDM-KeyRock.Problemsonaccount
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Lab.Security.IDM-KeyRock.Problemsonaccount FIWARE.Request.Tech.Security.IDM-KeyRock.Problemsonaccount
            mev Manuel Escriche made changes -
            Sender Email luca.silvestri@ecogriddy.com
            mev Manuel Escriche made changes -
            HD-Enabler KeyRock [ 10889 ]
            HD-Chapter Security [ 10841 ]
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		11d 23h 37m 1 Alvaro Alonso 20/May/15 9:09 AM
            In Progress In Progress Answered Answered
            		1s 1 Alvaro Alonso 20/May/15 9:09 AM
            Answered Answered Closed Closed
            		1s 1 Alvaro Alonso 20/May/15 9:09 AM

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: