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  1. Help-Desk
  2. HELP-2884

FIWARE.Request.Tech.Security.IDM-KeyRock.Problemsonaccount

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi.

      Is the account portal still down?
      I can't authenticate nor reset password (by the way I've already changed it
      yesterday following your instruction related to IdM migration).

      The error message during autentication says:
      "An error occurred authenticating. Please try again later."

      If I try to ask for password reset, it says : *"Error: *An error occurred,
      try again later."
      Never experienced that.
      Regards.


      Luca Silvestri - Founder & CEO @ Ecogriddy

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Luca Silvestri - Ecogriddy <luca.silvestri@ecogriddy.com>]

        Activity

        mev Manuel Escriche created issue -
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        mev Manuel Escriche made changes -
        Assignee Alvaro Alonso [ aalonsog ]
        mev Manuel Escriche made changes -
        Reporter FW External User [ fwexternaluser ] FW External User [ fw.external.urser ]
        aalonsog Alvaro Alonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        aalonsog Alvaro Alonso made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problems on account.lab.fiware.org FIWARE.Request.Lab.Problems on account.lab.fiware.org
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.Problems on account.lab.fiware.org FIWARE.Request.Lab.Security.IDM-KeyRock.Problemsonaccount
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Security.IDM-KeyRock.Problemsonaccount FIWARE.Request.Tech.Security.IDM-KeyRock.Problemsonaccount
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        HD-Enabler KeyRock [ 10889 ]
        HD-Chapter Security [ 10841 ]
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved: