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  1. Help-Desk
  2. HELP-2875

FIWARE.Request.Lab.FI-Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          After the upgrade to this new Community User vs Test user, I now can't
          reach my existing instances from prior to the upgrade. Can you please
          assist with connecting them?

          I want to access them, back up information and delete the unnecessary
          instances that exist.

          Please help

          –
          Ofentse Noah, Pr Eng, M(SA)IEE, Student MIEEE, M.Inst.D

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Ofentse Noah <ofentse.noah@gmail.com>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-3056 FIWARE.Request.Lab.Spain.R: FI-Lab Assistance

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              mev Manuel Escriche created issue -
              mev Manuel Escriche made changes -
              Field Original Value New Value
              Component/s FIWARE-LAB-HELP [ 10279 ]
              mev Manuel Escriche made changes -
              Assignee Pietropaolo Alfonso [ alfopietro ]
              mev Manuel Escriche made changes -
              Reporter FW External User [ fwexternaluser ] FW External User [ fw.external.urser ]
              mev Manuel Escriche made changes -
              Assignee Pietropaolo Alfonso [ alfopietro ] Federico Michele Facca [ ffacca ]
              ffacca Federico Michele Facca made changes -
              Assignee Federico Michele Facca [ ffacca ] Marco Cipriani [ marco ]
              Hide
              Permalink
              ffacca Federico Michele Facca added a comment -

              hi marco can you check someone took care and if not get in touch with the user?

              thx

              Show
              ffacca Federico Michele Facca added a comment - hi marco can you check someone took care and if not get in touch with the user? thx
              marcocipriani Marco Cipriani made changes -
              Link This issue relates to HELP-3056 [ HELP-3056 ]
              Hide
              Permalink
              marcocipriani Marco Cipriani added a comment -

              Ticket closed. Refer to the ticket HELP-3056 for this request.

              Show
              marcocipriani Marco Cipriani added a comment - Ticket closed. Refer to the ticket HELP-3056 for this request.
              marcocipriani Marco Cipriani made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              marcocipriani Marco Cipriani made changes -
              Resolution Done [ 10000 ]
              Status In Progress [ 3 ] Closed [ 6 ]
              mev Manuel Escriche made changes -
              Sender Email ofentse.noah@gmail.com
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance.
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		10d 2h 30m 1 Marco Cipriani 20/May/15 4:46 PM
              In Progress In Progress Closed Closed
              		3s 1 Marco Cipriani 20/May/15 4:46 PM

                People

                • Assignee:
                  marcocipriani Marco Cipriani
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: