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  1. Help-Desk
  2. HELP-2874

FIWARE.Request.Lab.Spain.FI-LAB Assistance - VMs just disappeared

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Good morning,

      I was trying to check why we couldn't access our VMs this weekend. I've
      been able to log in and saw our VMs and IP correctly configured. However,
      after a moment, everything disappeared from the panel: VMs, public IP,
      security groups...

      I hope there's a solution to this, because it's a very important set back
      in our project (We applied for a community account as soon as we were able,
      by the way).

      Our account is fiware@dima3d.com and we were working on Spain2 region. We
      need this sorted out as soon as possible. Time is running out for our
      project and we are constantly facing issues like this.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Daniel Barba <barbagutierrez@gmail.com>]

        Activity

        mev Manuel Escriche created issue -
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ]
        mev Manuel Escriche made changes -
        Reporter FW External User [ fwexternaluser ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ] Spain Node Support Team [ spain.node ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        henar Henar Muñoz made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FI-LAB Assistance - VMs just disappeared FIWARE.Request.Lab.FI-LAB Assistance - VMs just disappeared
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FI-LAB Assistance - VMs just disappeared FIWARE.Request.Lab.Spain.FI-LAB Assistance - VMs just disappeared
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
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            Dates

            • Created:
              Updated:
              Resolved: