Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-2827

FIWARE.Request.General. How do I know what type of FI-Ware account I have?

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-GENERAL-HELP
    • Labels:
      None

      Description

      Hello,
      today I received your email with subject "Acceptance of new terms and
      conditions, final reminder."

      I am a long-time FI-Ware user and I encouraged, more than 1 year ago, the
      social smart city project www.ideevoorjebuurt.nl
      <http://www.ideevoorjebuurt.nl> to be hosted on FI-Ware's cloud instances.

      It's not clear to me what type of account I now have.
      Do I have a Trial or Community account? Where can I see it? How do I know
      if my instances will be deleted?

      Would be great if you could provide an answer.

      Thank you

      Giovanni Maggini
      @maggix
      giovanni@gixworks.com
      Skype: giovannimaggini
      IT +39 339 2239235 | NL +31 6 46 25 72 14

      _______________________________________________
      Fiware-general-help mailing list
      Fiware-general-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-general-help

      [Created via e-mail received from: Giovanni Maggini <giovanni@gixworks.com>]

        Activity

        mev Manuel Escriche created issue -
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Reporter FW External User [ fwexternaluser ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-GENERAL-HELP [ 10277 ]
        mev Manuel Escriche made changes -
        Assignee  Malena Donato Cohen [ malena.donato ]
        maledonato Malena Donato Cohen made changes -
        Assignee  Malena Donato Cohen [ malena.donato ] ilknur chulani [ ilknur.chulani ]
        Hide
        ichulani ilknur chulani added a comment -

        Dear Giovanni,

        I hope this reply does not find you too late.

        1- All users were asked to accept the new terms and conditions by a certain deadline. I hope you already did this. Could you kindly confirm?

        2- If you already accepted the terms and conditions, you can check the type of your account, by following these steps:

        • Login to Fiware lab, you will see your name on the top right corner
        • click on the arrow next to it
        • and select settings in the menu that gets displayed
        • Select Account status on the page that is displayed, it will show you if you have a trial account or community account.

        3- Hopefully your account is not deleted yet. If you see that your account is a trial one, apply for the community account, and include all the info about your project in your application. If your project was developed as part of FI-PPP program, select this as the accelerator name, or leave it empty if you are not associated with any FIWARE accelerators or use case projects.

        Best regards,

        ilknur

        Show
        ichulani ilknur chulani added a comment - Dear Giovanni, I hope this reply does not find you too late. 1- All users were asked to accept the new terms and conditions by a certain deadline. I hope you already did this. Could you kindly confirm? 2- If you already accepted the terms and conditions, you can check the type of your account, by following these steps: Login to Fiware lab, you will see your name on the top right corner click on the arrow next to it and select settings in the menu that gets displayed Select Account status on the page that is displayed, it will show you if you have a trial account or community account. 3- Hopefully your account is not deleted yet. If you see that your account is a trial one, apply for the community account, and include all the info about your project in your application. If your project was developed as part of FI-PPP program, select this as the accelerator name, or leave it empty if you are not associated with any FIWARE accelerators or use case projects. Best regards, ilknur
        Hide
        fw.ext.user FW External User added a comment -

        Hi Ilknur,
        I followed what you wrote and requested a Community Account upgrade for our
        application.
        As this application was developed in the context of an European
        Competitiveness and Innovation Framework Programme (CIP), I hope this can
        earn the upgrade to Community Account so we can keep it running.

        Regards,

        Giovanni Maggini

        On Thu, May 21, 2015 at 4:55 PM, Chulani, Ilknur <ilknur.chulani@atos.net>

        Giovanni Maggini
        @maggix
        giovanni@gixworks.com
        Skype: giovannimaggini
        IT +39 339 2239235 | NL +31 6 46 25 72 14

        Show
        fw.ext.user FW External User added a comment - Hi Ilknur, I followed what you wrote and requested a Community Account upgrade for our application. As this application was developed in the context of an European Competitiveness and Innovation Framework Programme (CIP), I hope this can earn the upgrade to Community Account so we can keep it running. Regards, Giovanni Maggini On Thu, May 21, 2015 at 4:55 PM, Chulani, Ilknur <ilknur.chulani@atos.net> – Giovanni Maggini @maggix giovanni@gixworks.com Skype: giovannimaggini IT +39 339 2239235 | NL +31 6 46 25 72 14
        ichulani ilknur chulani made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        ichulani ilknur chulani added a comment -

        Closing this ticket, as your request for community account upgrade was completed in another ticket: https://jira.fiware.org/browse/FLUA-753

        Best regards,

        ilknur

        Show
        ichulani ilknur chulani added a comment - Closing this ticket, as your request for community account upgrade was completed in another ticket: https://jira.fiware.org/browse/FLUA-753 Best regards, ilknur
        ichulani ilknur chulani made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        ichulani ilknur chulani made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        mev Manuel Escriche made changes -
        Sender Email giovanni@gixworks.com
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-general-help] How do I know what type of FI-Ware account I have? FIWARE.Request.General. How do I know what type of FI-Ware account I have?
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        45d 13h 37m 1 ilknur chulani 29/May/15 12:06 PM
        In Progress In Progress Answered Answered
        42s 1 ilknur chulani 29/May/15 12:06 PM
        Answered Answered Closed Closed
        8s 1 ilknur chulani 29/May/15 12:06 PM

          People

          • Assignee:
            ichulani ilknur chulani
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: