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  1. Help-Desk
  2. HELP-2825

FIWARE.Request.Tech.Cloud.ObjectStorage.doesnotwork

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear Fi-Ware experts, Dear IMPACT Team

      We appeal to you with an urgent request for help, because unexpected
      problem in the implementation of generic enabler Object Storage GE - FIWARE
      Implementation prevents us from continuing to work on our project. We are
      looking for a contact to every possible person who can give us a hint about
      what we are doing wrong.

      We need help in the implementation of OpenStack. We launched base instance,
      where the module Object Storage is necessary and access to the API
      endpoint, through which we will be able to manage files. Unfortunately, the
      module still reports that the user is not authorized to perform the
      operation, despite correct data for administration authorizing (eg.
      keystone operations works).

      Problem details are in txt file attached.

      Instructions from which we started
      http://docs.openstack.org/developer/devstack/guides/single-vm.html

      The exact link to version we downloaded / installed:
      git clone https://git.openstack.org/openstack-dev/devstack

      Proxy server comes from official openstack docs:
      http://docs.openstack.org/juno/install-guide/install/apt/content/swift-install-controller-node.html

      Will there be someone who will help us to quickly solve the problem?
      Without it are almost all our work is stopped - this is one of the key
      things in our architecture.

      Naturally, in accordance with the recommendation I've described on
      http://stackoverflow.com/ this problem - this is the direct link:
      http://stackoverflow.com/questions/29561074/fiware-object-storage-authorization-error

      Our IT people are experienced. We try to put a lot of work in the solution,
      but I still do not know which way to go.

      Best regards, and thank You for Your support
      Tomasz Rak
      ?

      _______________________________________________
      Fiware-general-help mailing list
      Fiware-general-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-general-help

      [Created via e-mail received from: Tomasz Rak <trak@impact-accelerator.com>]

        Activity

        Hide
        meth Kalman Meth added a comment -

        We first received this request on 13 April and responded back then. We recommended to re-install of some components. On 17 April, we received the following update.

        Dear Fi-Ware experts, Dear IMPACT
        Team

        Thank you very much for your help. At the
        moment, we know that the cause of our problems was the fact that Object Storage
        GE works well only in certain OpenStack instances. Of course, we wrongly assumed that the
        instance does not matter and we implemented previously familiar to us dev
        instance.
        We managed to install
        OpenStack Juno with Swift, all is working, thank you for your assistance. The
        key was help from Kenneth, so thank you very much for this a tip. We can not
        express the gratitude!  GE was correctly installed and so far we do not have
        any communication /
        authorization problems. We are in the
        testing phase (containers).

        Because we are part of Fiware community, we
        would like to make this information available to all interested teams before
        they try to implement the GE.

        Links to OpenStack Juno: http://docs.openstack.org/juno/install-guide/install/apt/content/
        http://docs.openstack.org/juno/install-guide/install/apt/content/ch_basic_environment.html#basics-packages

        If any impact-team is going to need more
        detailed documentation - we offer our help.

        Thank you for your quick
        response.
        Best Regards

        Show
        meth Kalman Meth added a comment - We first received this request on 13 April and responded back then. We recommended to re-install of some components. On 17 April, we received the following update. Dear Fi-Ware experts, Dear IMPACT Team Thank you very much for your help. At the moment, we know that the cause of our problems was the fact that Object Storage GE works well only in certain OpenStack instances. Of course, we wrongly assumed that the instance does not matter and we implemented previously familiar to us dev instance. We managed to install OpenStack Juno with Swift, all is working, thank you for your assistance. The key was help from Kenneth, so thank you very much for this a tip. We can not express the gratitude!  GE was correctly installed and so far we do not have any communication / authorization problems. We are in the testing phase (containers). Because we are part of Fiware community, we would like to make this information available to all interested teams before they try to implement the GE. Links to OpenStack Juno: http://docs.openstack.org/juno/install-guide/install/apt/content/ http://docs.openstack.org/juno/install-guide/install/apt/content/ch_basic_environment.html#basics-packages If any impact-team is going to need more detailed documentation - we offer our help. Thank you for your quick response. Best Regards ᐧ

          People

          • Assignee:
            meth Kalman Meth
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: