Dear sir, madam,

We are exploring if fiware can be used for our goals and in preparation to this we have read the available information on forge.fiware.org. We have some questions we hope you can answer.

Fiware has implemented several General Enablers (GE). What we like to know is, what was the motivation or what were the criteria that resulted the set of GE? Our concern is continuity and support. Correct us if we're
wrong but it seems GE are chosen because they where donated to the fiware programm rather than chosen as a
result to preset criteria. Can you please comment?

The suppliers of GE-software mostly are organisations who are not a system integrator, nor software providers
but often departments within a university or telecom organisations. Our concern is, in which way is long term
support for GE-software guaranteed? Does Fiware have serie level agreements on the GE-software? What is the role of Fiware regarding support and continuity of the GE-software?

The GE-software are open source which implies that we can modify the code. However, what are the consequences of modifying code on support and bugfixes on parts not modified? On the other hand, we might not want to change the source code ourself and instead issue a change to the supplier of the GE-software. Is this route viable? What is the change a supplier of the GE-software is willing to fix an issued bug?

Kind regards,

Met vriendelijke groeten,

Harm Verschuren M.Sc.
Solution architect

Ringwade 1
3439 LM Nieuwegein
M +31 (0)6 1082 9029
E harm.verschuren@ordina.nl
L http://nl.linkedin.com/in/harmverschuren
W http://www.ordina.nl

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[Created via e-mail received from: "Verschuren, Harm" <Harm.Verschuren@ordina.nl>]