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  1. Help-Desk
  2. HELP-2820

FIWARE.Request.General. general questions about Fiware

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-GENERAL-HELP
    • Labels:
      None

      Description

      Dear sir, madam,

      We are exploring if fiware can be used for our goals and in preparation to this we have read the available information on forge.fiware.org. We have some questions we hope you can answer.

      Fiware has implemented several General Enablers (GE). What we like to know is, what was the motivation or what were the criteria that resulted the set of GE? Our concern is continuity and support. Correct us if we're
      wrong but it seems GE are chosen because they where donated to the fiware programm rather than chosen as a
      result to preset criteria. Can you please comment?

      The suppliers of GE-software mostly are organisations who are not a system integrator, nor software providers
      but often departments within a university or telecom organisations. Our concern is, in which way is long term
      support for GE-software guaranteed? Does Fiware have serie level agreements on the GE-software? What is the role of Fiware regarding support and continuity of the GE-software?

      The GE-software are open source which implies that we can modify the code. However, what are the consequences of modifying code on support and bugfixes on parts not modified? On the other hand, we might not want to change the source code ourself and instead issue a change to the supplier of the GE-software. Is this route viable? What is the change a supplier of the GE-software is willing to fix an issued bug?

      Kind regards,

      Met vriendelijke groeten,

      Harm Verschuren M.Sc.
      Solution architect

      Ringwade 1
      3439 LM Nieuwegein
      M +31 (0)6 1082 9029
      E harm.verschuren@ordina.nl
      L http://nl.linkedin.com/in/harmverschuren
      W http://www.ordina.nl

      Disclaimer
      Dit bericht met eventuele bijlagen is vertrouwelijk en uitsluitend bestemd voor de geadresseerde. Indien u niet de bedoelde ontvanger bent, wordt u verzocht de afzender te waarschuwen en dit bericht met eventuele bijlagen direct te verwijderen en/of te vernietigen. Het is niet toegestaan dit bericht en eventuele bijlagen te vermenigvuldigen, door te sturen, openbaar te maken, op te slaan of op andere wijze te gebruiken. Ordina N.V. en/of haar groepsmaatschappijen accepteren geen verantwoordelijkheid of aansprakelijkheid voor schade die voortvloeit uit de inhoud en/of de verzending van dit bericht.

      This e-mail and any attachments are confidential and are solely intended for the addressee. If you are not the intended recipient, please notify the sender and delete and/or destroy this message and any attachments immediately. It is prohibited to copy, to distribute, to disclose or to use this e-mail and any attachments in any other way. Ordina N.V. and/or its group companies do not accept any responsibility nor liability for any damage resulting from the content of and/or the transmission of this message.

      _______________________________________________
      Fiware-general-help mailing list
      Fiware-general-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-general-help

      [Created via e-mail received from: "Verschuren, Harm" <Harm.Verschuren@ordina.nl>]

        Activity

        Hide
        maledonato Malena Donato Cohen added a comment -

        Dear Harm,

        We apologise for not answering before, we had some problems in managing our ticketing system, however better answer now than never.

        Answering to your questions, these GE are functionalities provided by the different original partners in the project FIWARE and how this ecosystem was born. Each organization has its own interest in extending or offering certain functionalities/services and this is why these are provided. There were not really “donate” these are “part” of FIWARE instead.

        The best approach is to go to the catalogue (http://catalogue.fiware.org/enablers) and see our current offer (I’m sure you already had a look at it, but just in case). The catalogue shows all information of available GEs including the manuals, open specs, terms of use, software, etc.

        If you want to contribute to FIWARE, the answer is different. About modifying the code to each GE, I guess you need to create a change request for the particular GE (requesting directly that to each GE owner). And also, we intend to open it up to a future open source community but this will happen soon, when we create governance rules etc. This is now under internal discussion but it is a formal commitment for the FIWARE partners so it will be done this year.

        Also, there’s no SLA as this is not really a contract, we are offering FIWARE for free, and Open source….so is not a contract, each GE has its own Terms and Conditions (that merely offer information on licenses).

        Please, let us know if you need additional information.

        Thanks again, and best regards,

        Malena

        Dear sir, madam,
        We are exploring if fiware can be used for

        Show
        maledonato Malena Donato Cohen added a comment - Dear Harm, We apologise for not answering before, we had some problems in managing our ticketing system, however better answer now than never. Answering to your questions, these GE are functionalities provided by the different original partners in the project FIWARE and how this ecosystem was born. Each organization has its own interest in extending or offering certain functionalities/services and this is why these are provided. There were not really “donate” these are “part” of FIWARE instead. The best approach is to go to the catalogue ( http://catalogue.fiware.org/enablers ) and see our current offer (I’m sure you already had a look at it, but just in case). The catalogue shows all information of available GEs including the manuals, open specs, terms of use, software, etc. If you want to contribute to FIWARE, the answer is different. About modifying the code to each GE, I guess you need to create a change request for the particular GE (requesting directly that to each GE owner). And also, we intend to open it up to a future open source community but this will happen soon, when we create governance rules etc. This is now under internal discussion but it is a formal commitment for the FIWARE partners so it will be done this year. Also, there’s no SLA as this is not really a contract, we are offering FIWARE for free, and Open source….so is not a contract, each GE has its own Terms and Conditions (that merely offer information on licenses). Please, let us know if you need additional information. Thanks again, and best regards, Malena Dear sir, madam, We are exploring if fiware can be used for
        Hide
        maledonato Malena Donato Cohen added a comment -

        Dear Harm,

        We apologise for not answering before, we had some problems in managing our ticketing system, however better answer now than never.

        Answering to your questions, these GE are functionalities provided by the different original partners in the project FIWARE and how this ecosystem was born. Each organization has its own interest in extending or offering certain functionalities/services and this is why these are provided. There were not really “donate” these are “part” of FIWARE instead.

        The best approach is to go to the catalogue (http://catalogue.fiware.org/enablers) and see our current offer (I’m sure you already had a look at it, but just in case). The catalogue shows all information of available GEs including the manuals, open specs, terms of use, software, etc.

        If you want to contribute to FIWARE, the answer is different. About modifying the code to each GE, I guess you need to create a change request for the particular GE (requesting directly that to each GE owner). And also, we intend to open it up to a future open source community but this will happen soon, when we create governance rules etc. This is now under internal discussion but it is a formal commitment for the FIWARE partners so it will be done this year.

        Also, there’s no SLA as this is not really a contract, we are offering FIWARE for free, and Open source….so is not a contract, each GE has its own Terms and Conditions (that merely offer information on licenses).

        Please, let us know if you need additional information.

        Thanks again, and best regards,

        Malena

        Dear sir, madam,

        We are exploring if fiware can be used for our goals and in preparation to this we have read the available information on forge.fiware.org. We have some questions we hope you can answer.

        Fiware has implemented several General Enablers (GE). What we like to know is, what was the motivation or what were the criteria that resulted the set of GE? Our concern is continuity and support. Correct us if we're
        wrong but it seems GE are chosen because they where donated to the fiware programm rather than chosen as a
        result to preset criteria. Can you please comment?

        The suppliers of GE-software mostly are organisations who are not a system integrator, nor software providers
        but often departments within a university or telecom organisations. Our concern is, in which way is long term
        support for GE-software guaranteed? Does Fiware have serie level agreements on the GE-software? What is the role of Fiware regarding support and continuity of the GE-software?

        The GE-software are open source which implies that we can modify the code. However, what are the consequences of modifying code on support and bugfixes on parts not modified? On the other hand, we might not want to change the source code ourself and instead issue a change to the supplier of the GE-software. Is this route viable? What is the change a supplier of the GE-software is willing to fix an issued bug?

        Kind regards,

        Met vriendelijke groeten,

        Harm Verschuren M.Sc.
        Solution architect

        Ringwade 1
        3439 LM Nieuwegein
        M +31 (0)6 1082 9029
        E harm.verschuren@ordina.nl
        L http://nl.linkedin.com/in/harmverschuren
        W http://www.ordina.nl

        Disclaimer
        Dit bericht met eventuele bijlagen is vertrouwelijk en uitsluitend bestemd voor de geadresseerde. Indien u niet de bedoelde ontvanger bent, wordt u verzocht de afzender te waarschuwen en dit bericht met eventuele bijlagen direct te verwijderen en/of te vernietigen. Het is niet toegestaan dit bericht en eventuele bijlagen te vermenigvuldigen, door te sturen, openbaar te maken, op te slaan of op andere wijze te gebruiken. Ordina N.V. en/of haar groepsmaatschappijen accepteren geen verantwoordelijkheid of aansprakelijkheid voor schade die voortvloeit uit de inhoud en/of de verzending van dit bericht.

        This e-mail and any attachments are confidential and are solely intended for the addressee. If you are not the intended recipient, please notify the sender and delete and/or destroy this message and any attachments immediately. It is prohibited to copy, to distribute, to disclose or to use this e-mail and any attachments in any other way. Ordina N.V. and/or its group companies do not accept any responsibility nor liability for any damage resulting from the content of and/or the transmission of this message.

        Show
        maledonato Malena Donato Cohen added a comment - Dear Harm, We apologise for not answering before, we had some problems in managing our ticketing system, however better answer now than never. Answering to your questions, these GE are functionalities provided by the different original partners in the project FIWARE and how this ecosystem was born. Each organization has its own interest in extending or offering certain functionalities/services and this is why these are provided. There were not really “donate” these are “part” of FIWARE instead. The best approach is to go to the catalogue ( http://catalogue.fiware.org/enablers ) and see our current offer (I’m sure you already had a look at it, but just in case). The catalogue shows all information of available GEs including the manuals, open specs, terms of use, software, etc. If you want to contribute to FIWARE, the answer is different. About modifying the code to each GE, I guess you need to create a change request for the particular GE (requesting directly that to each GE owner). And also, we intend to open it up to a future open source community but this will happen soon, when we create governance rules etc. This is now under internal discussion but it is a formal commitment for the FIWARE partners so it will be done this year. Also, there’s no SLA as this is not really a contract, we are offering FIWARE for free, and Open source….so is not a contract, each GE has its own Terms and Conditions (that merely offer information on licenses). Please, let us know if you need additional information. Thanks again, and best regards, Malena Dear sir, madam, We are exploring if fiware can be used for our goals and in preparation to this we have read the available information on forge.fiware.org. We have some questions we hope you can answer. Fiware has implemented several General Enablers (GE). What we like to know is, what was the motivation or what were the criteria that resulted the set of GE? Our concern is continuity and support. Correct us if we're wrong but it seems GE are chosen because they where donated to the fiware programm rather than chosen as a result to preset criteria. Can you please comment? The suppliers of GE-software mostly are organisations who are not a system integrator, nor software providers but often departments within a university or telecom organisations. Our concern is, in which way is long term support for GE-software guaranteed? Does Fiware have serie level agreements on the GE-software? What is the role of Fiware regarding support and continuity of the GE-software? The GE-software are open source which implies that we can modify the code. However, what are the consequences of modifying code on support and bugfixes on parts not modified? On the other hand, we might not want to change the source code ourself and instead issue a change to the supplier of the GE-software. Is this route viable? What is the change a supplier of the GE-software is willing to fix an issued bug? Kind regards, Met vriendelijke groeten, Harm Verschuren M.Sc. Solution architect Ringwade 1 3439 LM Nieuwegein M +31 (0)6 1082 9029 E harm.verschuren@ordina.nl L http://nl.linkedin.com/in/harmverschuren W http://www.ordina.nl Disclaimer Dit bericht met eventuele bijlagen is vertrouwelijk en uitsluitend bestemd voor de geadresseerde. Indien u niet de bedoelde ontvanger bent, wordt u verzocht de afzender te waarschuwen en dit bericht met eventuele bijlagen direct te verwijderen en/of te vernietigen. Het is niet toegestaan dit bericht en eventuele bijlagen te vermenigvuldigen, door te sturen, openbaar te maken, op te slaan of op andere wijze te gebruiken. Ordina N.V. en/of haar groepsmaatschappijen accepteren geen verantwoordelijkheid of aansprakelijkheid voor schade die voortvloeit uit de inhoud en/of de verzending van dit bericht. This e-mail and any attachments are confidential and are solely intended for the addressee. If you are not the intended recipient, please notify the sender and delete and/or destroy this message and any attachments immediately. It is prohibited to copy, to distribute, to disclose or to use this e-mail and any attachments in any other way. Ordina N.V. and/or its group companies do not accept any responsibility nor liability for any damage resulting from the content of and/or the transmission of this message.

          People

          • Assignee:
            maledonato Malena Donato Cohen
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: