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  1. Help-Desk
  2. HELP-2812

Re: [Fiware-general-help] Unable to create compute instance in Poznan (Windows Server 2012 R2 Std Eval)

    Details

    • Type: extRequest
    • Status: Closed
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-GENERAL-HELP
    • Labels:
      None

      Description

      Dear Piotr,

      In general we do not offer windows licenses. Poznan can do it if they want to but in general we do not consider windows a usual offering since we work with free open source software and windows does definitely not fall in this category. I d not know if you have already contacted FIWARE lab support (fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org> ) to check if you can ask the Poznan nodes for IP addresses.

      As regards the status of your account , the ticket status is "scheduled"- You can ask for more details to the person assigned. I will send you his email address in private.

      Regards,

      Miguel

      El 28/04/2015 a las 12:06, Piotr Nowacki (iEHR.eu) escribi�:
      Hi,

      This is Piotr, from iEHR.eu team working on Platan project as part of FICHe (Future Internet CHallenge eHealth) FIWARE Accelerator program.

      I do have two questions, where your help will be appreciated.

      First, what is the reason behind Windows Server instances being available only in Poznan and not on any other Node? With Poznan not having a public IP address its makes it quite a hurdle to get our PoC hosted on FIWARE.

      Second, I have requested an account upgrade a while ago (April 14), but given no access to your JIRA I am unable to understand the status of the ticket (FLUA-11). I have requested resources in Poznan there but I still see 0 public IPs available for me when I try to create an instance using https://cloud.lab.fiware.org Console.

      Appreciate your help!

      regards,
      Piotr Nowacki

      _______________________________________________
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      Please update your address book with my new e-mail address: miguel.carrillopacheco@telefonica.com<miguel.carrillopacheco@telefonica.com>

      ----------------------------------------------------------------------
      / _// Miguel Carrillo Pacheco
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      / _//_/ _/ _/ Investigaci�n y Edifico Oeste 1, Planta 6
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      / _// 28050 Madrid (Spain)
      Tel: (+34) 91 483 26 77

      e-mail: miguel.carrillopacheco@telefonica.com<miguel.carrillopacheco@telefonica.com>

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          • Assignee:
            mcp Miguel Carrillo
            Reporter:
            fw.ext.user FW External User
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            • Created:
              Updated:
              Resolved: