Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-2778

FIWARE.Request.Tech.Security.IDM-KeyRock.loginpublicemail

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • HD-Chapter:
          Security
        • HD-Enabler:
          KeyRock

          Description

          Hi there,

          I have 2 problems.

          The 1st is that I'm not able to login to my account and when I tried to use
          the "forgot your password" option, it doesn't recognizes my email.
          It returns this error message "

          *Error: *Sorry. You have specified an email address that is not registered
          to any our our user accounts. If your problem persits, please contact:
          fiware-lab-help@lists.fi-ware.org "

          The 2nd is that my email should be private but "thanks to your webpage"
          shows up on google searches. So, I hope you take care of this as soon as
          possible.

          The links that are showing up are:
          jira.fi-ware.org/secure/attachment/12460/text.html

          and

          https://jira.fi-ware.org/browse/HELP-1367

          But you may do a google search and verify that by yourself.

          Thanks

          Regards,

          Rui

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

            Activity

            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            Hi,

            your user doesn't exist in the database. So please, create an account in https://account.lab.fiware.org

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Hi, your user doesn't exist in the database. So please, create an account in https://account.lab.fiware.org BR

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: