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  1. Help-Desk
  2. HELP-2750

FIWARE Lab account problems

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          This afternoon I tried to login to FIWARE Lab. I tried as my usual login credentials (which I got saved with password manager) but it reported that the credentials are incorrect. Tried to use the "Forgot password" form, but it said that the e-mail is not recognized (cvetan AT adminotech.com).

          So I created new account through the sign-up form, and it went through. However, I don't seem to have access to "Cloud" tab anymore.
          I asked the partners from WebUI chapter, at least one of them had the same problem, and another one succeeded retrieving his account by using the "Forgot password" form.

          Do you guys know what could be the problem? Can I retrieve my previous account that I've been using for year and half now?

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-1111 FIWARE.Request.Tech.WebUI.CloudRendering.NotInstalledInImage

            • Major - Major loss of function.
            • Closed

            extRequest - Request from external stakeholder received in the help desk HELP-1112 FIWARE.Request.Tech.WebUI.CloudRendering.CannotRunWebService

            • Major - Major loss of function.
            • Closed

            extRequest - Request from external stakeholder received in the help desk HELP-1113 FIWARE.Request.Tech.WebUI.CloudRendering.CannotInstallNodeJs

            • Major - Major loss of function.
            • Closed

            extRequest - Request from external stakeholder received in the help desk HELP-1114 FIWARE.Request.Tech.WebUI.CloudRendering.CannotInstall

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              cvetan Cvetan Stefanovski created issue -
              mev Manuel Escriche made changes -
              Field Original Value New Value
              Component/s FIWARE-TECH-HELP [ 10278 ]
              Component/s FIWARE-LAB-HELP [ 10279 ]
              mev Manuel Escriche made changes -
              Assignee Manuel Escriche [ mev ] Alvaro Alonso [ aalonsog ]
              aalonsog Alvaro Alonso made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              aalonsog Alvaro Alonso made changes -
              Resolution Done [ 10000 ]
              Status In Progress [ 3 ] Done [ 10000 ]
              mev Manuel Escriche made changes -
              Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
              Workflow FW eRequest Workflow [ 28980 ] FW extRequest Workflow-II [ 28980 ]
              Status Done [ 10000 ] Closed [ 6 ]
              mev Manuel Escriche made changes -
              Resolution Done [ 10000 ]
              Status Closed [ 6 ] In Progress [ 3 ]
              mev Manuel Escriche made changes -
              Priority Major [ 3 ] Blocker [ 1 ]
              cvetan Cvetan Stefanovski made changes -
              Link This issue relates to HELP-1113 [ HELP-1113 ]
              cvetan Cvetan Stefanovski made changes -
              Link This issue relates to HELP-1114 [ HELP-1114 ]
              cvetan Cvetan Stefanovski made changes -
              Link This issue relates to HELP-1111 [ HELP-1111 ]
              cvetan Cvetan Stefanovski made changes -
              Link This issue relates to HELP-1112 [ HELP-1112 ]
              aalonsog Alvaro Alonso made changes -
              Assignee Alvaro Alonso [ aalonsog ] Federico Michele Facca [ ffacca ]
              mev Manuel Escriche made changes -
              Assignee Federico Michele Facca [ ffacca ] Pietropaolo Alfonso [ alfopietro ]
              alfopietro Pietropaolo Alfonso made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              alfopietro Pietropaolo Alfonso made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              mev Manuel Escriche made changes -
              Component/s FIWARE-LAB-HELP [ 10279 ]
              Component/s FIWARE-TECH-HELP [ 10278 ]
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]

                People

                • Assignee:
                  alfopietro Pietropaolo Alfonso
                  Reporter:
                  cvetan Cvetan Stefanovski
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: