Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:PiraeusU
Description
Good Afternoon,
When I try to login into FI-LAB the answer is
- Unable to retrieve authorized projects.
- - Could you restore it, please, since I think I've mistakenly
cancelled it. Or simply delete it so I may sign up again.
Regards,
André Ferrão
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: =?UTF-8?B?QW5kcsOpIEZlcnLDo28=?= <ferrao.work@gmail.com>]
Activity
FW External User
created issue -
Manuel Escriche
made changes -
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
PiraeusU Node Helpdesk
made changes -
Assignee | PiraeusU Node Helpdesk [ uprc ] |
PiraeusU Node Helpdesk
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
PiraeusU Node Helpdesk
made changes -
Status | In Progress [ 3 ] | Answered [ 10104 ] |
PiraeusU Node Helpdesk
made changes -
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Manuel Escriche
made changes -
Sender Email | ferrao.work@gmail.com |
Backlog Manager
made changes -
Summary | [Fiware-lab-help] FI-LAB Assistance | FIWARE.Request.Lab.FI-LAB Assistance. |
Manuel Escriche
made changes -
HD-Node | PiraeusU [ 10920 ] |
Backlog Manager
made changes -
Summary | FIWARE.Request.Lab.FI-LAB Assistance. | FIWARE.Request.Lab.PiraeusU.FI-LAB Assistance. |
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
19h 14m | 1 | PiraeusU Node Helpdesk | 12/May/15 1:28 PM | |||||
|
3s | 1 | PiraeusU Node Helpdesk | 12/May/15 1:28 PM | |||||
|
3s | 1 | PiraeusU Node Helpdesk | 12/May/15 1:28 PM |
Dear André
The access problem is caused due to some post-upgrade process that are performed on the cloud portal after the installation of the new idM.
Since you have followed the 'Restore Password' process (Connect tohttps://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the steps to resort your password),
then your account will be activated after the finalization of the update processes.
Kind regards
IWAVE team, on behalf of helpdesk team
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help