Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
Description
Hello,
I can't log in into the Fiware Lab using my email (
abel.maregil@njoycorporation.com). It gives me the "Invalid user name or
password." error. I have already make sure that my password and my e-mail
are written correctly.
Thank you.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Abel Maregil <abel.maregil@njoycorporation.com>]
Activity
FW External User
created issue -
Manuel Escriche
made changes -
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
PiraeusU Node Helpdesk
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
PiraeusU Node Helpdesk
made changes -
Status | In Progress [ 3 ] | Answered [ 10104 ] |
PiraeusU Node Helpdesk
made changes -
Resolution | Done [ 10000 ] | |
Status | Answered [ 10104 ] | Closed [ 6 ] |
Manuel Escriche
made changes -
Assignee | Manuel Escriche [ mev ] |
Manuel Escriche
made changes -
Assignee | Manuel Escriche [ mev ] |
Manuel Escriche
made changes -
Assignee | Aristi Galani [ aristi ] |
Manuel Escriche
made changes -
Sender Email | abel.maregil@njoycorporation.com |
Backlog Manager
made changes -
Summary | [Fiware-lab-help] Cannot login to Fiware Lab | FIWARE.Request.Lab.Cannot login to Fiware Lab. |
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
21h 30m | 1 | PiraeusU Node Helpdesk | 12/May/15 1:54 PM | |||||
|
1s | 1 | PiraeusU Node Helpdesk | 12/May/15 1:54 PM | |||||
|
1s | 1 | PiraeusU Node Helpdesk | 12/May/15 1:54 PM |
Dear Abel
The access problem is caused due to the migration of services to the new
idm.
Since you have followed the 'Restore Password' process (Connect to
https://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the
steps to resort your password),
then your account will be activated after the finalization of the update
processes.
Kind regards
IWAVE team, on behalf of helpdesk team
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help