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  1. Help-Desk
  2. HELP-2574

FIWARE.Request.Lab.Spain.Fwd: I: URGENT and IMPORTANT message: reminder about new user account management policies and acceptance of new terms and conditions on the FIWARE Lab.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi ,
      I'm Alessandro Avolio the Fi-Star Catalogue administrator.
      I'm writing to you about the new fi-ware cloud policies. Our case is a bit
      different because our machine is used not to host application directly
      using GE/SE, but to host the FI-STAR Catalogue which is the central point
      of all Fi-Star activities. Furthermore such Catalogue is actually serving a
      lot of requests from 3rd phase SMEs, selected by accelerators, and it is
      our aim to continue using it at least until the process of migration to the
      FI-WARE Catalogue will not be definitively delivered and communicated to
      Phase projects.
      Said that we are a bit worried and we already informed the the FI-WARE
      board (see mail below) in order to kidnly ask to accept our request to
      continue using FI-LAB hosting opportunity, for our Catalogue, in order to
      avoid migration action during a so critical period for the SMEs.

      Actually we had lost the floating ip (130.206.82.42)and the possibility do
      add new one.
      For us the best solution is return online on ip 130.206.82.42 and stay
      online until the end of project.

      My regards, looking forward to receive your feedback,
      Alessandro
      ------------------------------

      Da: Paolo Zampognaro paolo.zampognaro@eng.it
      Inviato: martedì 14 aprile 2015 15.45
      A: 'Stefano De Panfilis'
      Cc: 'Juanjo Hierro'; 'federico.facca@create-net.org'; 'FERNANDO LOPEZ
      AGUILAR'
      Oggetto: [FI-PPP AB] URGENT and IMPORTANT message: reminder about new
      user account management policies and acceptance of new terms and conditions
      on the FIWARE Lab

      Dear All

      as you know FI-STAR is actually taking advantage of the FI-WARE LAB in
      order to host his Catalogue (reachable at the public ip
      http://130.206.82.42/ )

      This catalogue is actually serving a lot of requests from 3rd phase SMEs
      selected by accelerators and it is our aim to continue using it at least
      until the process of migration to the FI-WARE Catalogue will not be
      definitively delivered and communicated to Phase projects.

      Said that, with respect to the mail below, I’m a bit worried and I would
      kindly ask you, and the FI-WARE Lab management team, to accept our request
      to continue offering us this hosting opportunity in order to avoid
      migration action during a so critical period for the SMEs.

      My regards, looking forward to receive your feedback,

      Paolo

      Paolo Zampognaro
      R & D Laboratory

      paolo.zampognaro@eng.it
      ________________________________________
      Engineering Ingegneria Informatica S.p.a.
      via Emanuele Gianturco, 15 - 80142 Napoli – (IT)

      tel.: (+39) 0816103524

      mobile.: (+39) 3451227587

      www.eng.it

      ------------------------------

      Von: Ab@fi-ppp.eu <Ab@fi-ppp.eu> im Auftrag von Juanjo Hierro <
      juanjose.hierro@telefonica.com>
      Gesendet: Dienstag, 14. April 2015 12:50
      An: ab@fi-ppp.eu; SB@fi-ppp.eu
      Betreff: [FI-PPP AB] URGENT and IMPORTANT message: reminder about new
      user account management policies and acceptance of new terms and conditions
      on the FIWARE Lab

      Dear all,

      Several weeks ago (probably more than one month already) we announced
      that new user account management policies will be in force, linked to new
      terms and conditions on the usage of the FIWARE Lab.

      These new policies were needed due to the success of the FIWARE Lab which
      rapidly lead to exhaustion of physical resources which in turn led to
      malfunctioning of the environment due to over-subscription. This gives the
      poor and misleading impression that "FIWARE doesn't work" when the fact is
      that the FIWARE Lab is not working properly due to the fact that resources
      got exhausted.

      The new user account management policies (see below the signature) are
      targeted to make sure that resources do not get exhausted and a proper
      service is provided.

      A message to all users of the FIWARE Lab was sent when we announced the
      migration and a reminder was also sent to them yesterday. Also a screen
      is showing up when a user logs in. Therefore, users should be probably
      aware.

      HOWEVER, I would like to inform you about this fact so that you can
      spread the message to users of the FIWARE Lab (see again below my
      signature) also through your regular communication channels of your own
      FI-PPP project.

      Please spread the message through your regular project communication
      channel and do it urgently.

      If you have any question, please do so by sending a message to Stefano de
      Panfilis <Stefano.DePanfilis@eng.it> <Stefano.DePanfilis@eng.it>, Federico
      Facca <federico.facca@create-net.org> <federico.facca@create-net.org> and
      me <juanjose.hierro@telefonica.com> <juanjose.hierro@telefonica.com>

      Thanks,

      – Juanjo

      === message to users of the FIWARE Lab:

      Dear FIWARE Lab user,

      This email is the last reminder for you to accept the new FIWARE Lab term
      and conditions. Should you not accept the new defined policies by April
      15th 2015 19:00 CET, your account will be removed and your resources
      released. FIWARE Lab providers will not be responsible for creating a copy
      of the data you stored on FIWARE Lab.

      To accept the new term and conditions follow this link:
      http://terms.lab.fiware.org/accept. You will be asked to let the “Term and
      conditions” application to access your account data and to accept the new
      conditions.

      For your convenience, the main policies are summarized as follow:

      1. Users will be categorized in “Trial” and “Community” users. Trial
      users will include the users accessing the Lab for testing the FIWARE
      technologies during a limited period of time. Community users will include
      users who have formally requested a longer term environment for working on
      the development of applications based on FIWARE technologies.

      2. Trial users will be provided with a limited set of resources and
      for a limited period of time (14 days) within a single node part of FIWARE
      Lab. Trial users who wish to have a longer term environment will need to
      apply (and obtain) and Community account (see point 3). After the
      expiration of their trial period, the account assigned to a Trial user is
      disabled and the associated resources released - any backup is up to the
      user. FIWARE Lab providers will not be responsible for the loss of any
      data. Reminders are sent one week before the expiration and the day before.
      However, the amount of resources assigned to Trial Users may vary depending
      on availability of new nodes and change of internal policies. Here it is a
      summary of limitations applicable to Trial users:

      a. Trial users cannot create volumes

      b. Trial users cannot create private networks

      c. Trial users can create up to 2 VM - flavour m1.small (see [3])

      d. Trial users cannot create new organizations beyond the
      organization linked to their account

      1. Community users will be selected through an application process.
      The application process, which may result with a negative answer, will be
      handled with the eventual support of FIWARE Accelerator projects (see [1],
      [2]) who will identify users that are part of their acceleration programme.
      Users beyond the FIWARE Accelerator programme are also admitted. Users
      willing to become Community users will need to describe the application
      they are developing and the planned usage of FIWARE resources. Community
      users will be assigned a default FIWARE Lab node and will have access to it
      for a 9 month period unless the application process is renewed. This node
      is selected according to their preference and/or ascription to a given
      FIWARE accelerator project, each of which is linked to a default node. By
      issuing a request for additional resources, Community users may be able to
      access additional nodes if well motivated.

      2. If the total quota assigned to Trial users gets exhausted,
      requests to create a Trial user account that require management of cloud
      resources will be queued and notified once resources are available on a
      “first arrived, first served” basis.

      3. Users requesting a Public IP may need to provide a verifiable
      identity information that will be handled by FIWARE infrastructure
      providers to ensure the possibility to track liable actions within the
      FIWARE Lab.

      4. Users will not be able to create new “Organizations” anymore
      beyond the organization linked to their account. FIWARE Lab allows to
      share access to the cloud environment set up by a given user by adding
      users to the organization linked to that user. As a consequence, existing
      organizations will be blocked from accessing cloud resources.

      [1] http://www.fiware.org/accelerators/

      [2] http://www.fiware.org/fiware-accelerator-programme/

      [3] http://docs.openstack.org/openstack-ops/content/flavors.html

      ------------------------------

      Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
      puede contener información privilegiada o confidencial y es para uso
      exclusivo de la persona o entidad de destino. Si no es usted. el
      destinatario indicado, queda notificado de que la lectura, utilización,
      divulgación y/o copia sin autorización puede estar prohibida en virtud de
      la legislación vigente. Si ha recibido este mensaje por error, le rogamos
      que nos lo comunique inmediatamente por esta misma vía y proceda a su
      destrucción.

      The information contained in this transmission is privileged and
      confidential information intended only for the use of the individual or
      entity named above. If the reader of this message is not the intended
      recipient, you are hereby notified that any dissemination, distribution or
      copying of this communication is strictly prohibited. If you have received
      this transmission in error, do not read it. Please immediately reply to the
      sender that you have received this communication in error and then delete
      it.

      Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário,
      pode conter informação privilegiada ou confidencial e é para uso exclusivo
      da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário
      indicado, fica notificado de que a leitura, utilização, divulgação e/ou
      cópia sem autorização pode estar proibida em virtude da legislação vigente.
      Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique
      imediatamente por esta mesma via e proceda a sua destruição

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Alessandro Avolio <alessandro.avolio@eng.it>]

        Activity

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        danieles Daniele Santoro added a comment -

        José Ignacio Carretero should have already update the user.

        d

        Show
        danieles Daniele Santoro added a comment - José Ignacio Carretero should have already update the user. d

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
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            Dates

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              Updated:
              Resolved: