Please send your reply to Vicens Fayos <vicens.fayos@deposit-solutions.com>.

The only way to apply a change in the availability of the resources is changing from Trial users to Community Users. There is a button in the help portal (http://help.lab.fiware.org/) in which you have to click and complete the information about why do you want to be a community user:

There you have to introduce the requirements that you need apart from the default values.

Fernando.-

Hi,

I already asked for a community account:
https://jira.fiware.org/browse/FLUA-90
7 days ago but still no news. I dont have any credentials to edit the ticket

Cheers.
Vicens.

Hi,

regarding to upgrade my account to community account I have this ticket:

https://jira.fiware.org/browse/FLUA-90

BUT is for 2 weeks old and NO changes on it. Unfortunately II have no
account on JIRA for asking about status.

So I have 2 requests:

• Could you please moving forward with my requirement on that ticket. As
  you stated below I really agree to migrate to SPAIN 2. So please add as
  a comment on ticket FLUA-90 to set a new floating IP on Spain 2 in my
  account and later on I will migrate my instances from SPAIN to SPAIN 2

• To prevent having this workaround e-mails on future... It is possible
  to have access to JIRA and talk directly with assignees? I would be
  faster for everybody and you would focus in other matters.

Cheers,
Vicens.