[HELP-2427] FIWARE.Request.Lab.Berlin.FI-Lab Assistance. - JIRA

Details

Type: extRequest
Status: Closed
Priority: Major
Resolution: Done
Fix Version/s: 2021
Component/s: FIWARE-LAB-HELP
Labels:
None

Sender Email:
ryancormack89@gmail.com
HD-Node:
Berlin

Description

Hello,

I am attempting to create a virtual machine for the Memory Storia project
as part of the FiWare funding program.

All the machines I attempt to create error with an undefined error on the
summary screen. It lists the correct Key Pair, then status is "ERROR" and
Task is "NONE"

I've tried setting them up with various CentOS and Ubuntu OS's on various
flavors of VM.

Also, when attempting to assign a public IP to my pool I always get
presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable
of performing the requested operation.", "code": 500}}

I am only able to get private IP addresses.

Are you able to assist with these errors?

Regards,
Ryan Cormack

–
http://ryancormack.com
@ryancormack

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Ryan Cormack <ryancormack89@gmail.com>]

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Florian Schreiner added a comment - 30/Mar/15 11:57 AM

Hi Ryan,

which region do you use?

Kind regards,
Florian
(Level 1 Helpdesk)

From: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of Ryan Cormack
Sent: 28 March 2015 16:30
To: fiware-lab-help@lists.fi-ware.org
Subject: [Fiware-lab-help] FI-Lab Assistance

Hello,

I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program.

All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE"

I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM.

Also, when attempting to assign a public IP to my pool I always get presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}

I am only able to get private IP addresses.

Are you able to assist with these errors?

Regards,
Ryan Cormack

–
http://ryancormack.com<http://ryancormack.com/>
@ryancormack

Show

Florian Schreiner added a comment - 30/Mar/15 11:57 AM Hi Ryan, which region do you use? Kind regards, Florian (Level 1 Helpdesk) From: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org On Behalf Of Ryan Cormack Sent: 28 March 2015 16:30 To: fiware-lab-help@lists.fi-ware.org Subject: [Fiware-lab-help] FI-Lab Assistance Hello, I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program. All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE" I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM. Also, when attempting to assign a public IP to my pool I always get presented with this error: {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} I am only able to get private IP addresses. Are you able to assist with these errors? Regards, Ryan Cormack – http://ryancormack.com < http://ryancormack.com/ > @ryancormack

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Florian Schreiner added a comment - 30/Mar/15 1:09 PM

Hi Ryan,

I will assign your ticket to the node helpdesk of Berlin.

Best regards,
Florian

From: Ryan Cormack ryancormack89@gmail.com
Sent: 30 March 2015 12:21
To: Florian Rommel; fiware-lab-help@lists.fi-ware.org
Subject: Re: [Fiware-lab-help] FI-Lab Assistance

Hi Florian,

I was most recently using Berlin, but prior to that I was using Spain.

Regards,
Ryan Cormack

On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu>> wrote:
Hi Ryan,

which region do you use?

Kind regards,
Florian
(Level 1 Helpdesk)

From: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> On Behalf Of Ryan Cormack
Sent: 28 March 2015 16:30
To: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Subject: [Fiware-lab-help] FI-Lab Assistance

Hello,

I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program.

All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE"

I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM.

Also, when attempting to assign a public IP to my pool I always get presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}

I am only able to get private IP addresses.

Are you able to assist with these errors?

Regards,
Ryan Cormack

–
http://ryancormack.com<http://ryancormack.com/>
@ryancormack

Show

Florian Schreiner added a comment - 30/Mar/15 1:09 PM Hi Ryan, I will assign your ticket to the node helpdesk of Berlin. Best regards, Florian From: Ryan Cormack ryancormack89@gmail.com Sent: 30 March 2015 12:21 To: Florian Rommel; fiware-lab-help@lists.fi-ware.org Subject: Re: [Fiware-lab-help] FI-Lab Assistance Hi Florian, I was most recently using Berlin, but prior to that I was using Spain. Regards, Ryan Cormack On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel@eurescom.eu< rommel@eurescom.eu >> wrote: Hi Ryan, which region do you use? Kind regards, Florian (Level 1 Helpdesk) From: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> On Behalf Of Ryan Cormack Sent: 28 March 2015 16:30 To: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: [Fiware-lab-help] FI-Lab Assistance Hello, I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program. All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE" I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM. Also, when attempting to assign a public IP to my pool I always get presented with this error: {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} I am only able to get private IP addresses. Are you able to assist with these errors? Regards, Ryan Cormack – http://ryancormack.com < http://ryancormack.com/ > @ryancormack

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Permalink

FW External User added a comment - 01/Apr/15 12:53 PM

Hi Florian,

Thanks for passing it on. Do you know if there has been any update?

Regards,
Ryan Cormack

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

Show

FW External User added a comment - 01/Apr/15 12:53 PM Hi Florian, Thanks for passing it on. Do you know if there has been any update? Regards, Ryan Cormack _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

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Berlin Node Helpdesk added a comment - 02/Apr/15 3:19 PM

Please have a look at the following slides which are the a tutorial for FI-Developers using the FIWARE Lab. http://edu.fiware.org/mod/resource/view.php?id=652 This should help you to successfully launch a VM.

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Berlin Node Helpdesk added a comment - 02/Apr/15 3:19 PM Please have a look at the following slides which are the a tutorial for FI-Developers using the FIWARE Lab. http://edu.fiware.org/mod/resource/view.php?id=652 This should help you to successfully launch a VM.

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Permalink

FW External User added a comment - 08/Apr/15 10:31 AM

Dear Ryan,

I have contacted the node to ask them to provide you further support.

It seems that anonymous posting is disabled after the latest update, hence your problem adding comments. I am contacting JIRa support to see if they did it for whatever reason or if we can enable it again.

Thanks for your patience

Miguel
El 07/04/2015 a las 18:32, Ryan Cormack escribió:
Hi Florian,

It seems Berlin replied to me on Jira, but I didn't get a notification email, and I can't see how to reply on Jira.

I've already tried everything in their solution and slide deck, and tried several times.

What would be the next steps to resolve this? We are looking to launch asap and the FiWare VM's are becoming a blocker for us.

Regards,
Ryan Cormack

On Wed, 1 Apr 2015 at 12:25 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu>> wrote:
Hi Ryan,

sorry for the inconvenience. This is very unusual that you still got no answer from the node. I just send a reminder email to Berlin Helpdesk.

Your ticket: https://jira.fiware.org/browse/HELP-2427

Best regards,
Florian

From: Ryan Cormack ryancormack89@gmail.com<mailto:ryancormack89@gmail.com>
Sent: 01 April 2015 12:53

To: Florian Rommel; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Subject: Re: [Fiware-lab-help] FI-Lab Assistance

Hi Florian,

Thanks for passing it on. Do you know if there has been any update?

Regards,
Ryan Cormack

On Mon, 30 Mar 2015 12:08 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu>> wrote:
Hi Ryan,

I will assign your ticket to the node helpdesk of Berlin.

Best regards,
Florian

From: Ryan Cormack ryancormack89@gmail.com<mailto:ryancormack89@gmail.com>
Sent: 30 March 2015 12:21
To: Florian Rommel; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
Subject: Re: [Fiware-lab-help] FI-Lab Assistance

Hi Florian,

I was most recently using Berlin, but prior to that I was using Spain.

Regards,
Ryan Cormack

On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu>> wrote:
Hi Ryan,

which region do you use?

Kind regards,
Florian
(Level 1 Helpdesk)

Hello,

I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program.

All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE"

I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM.

Also, when attempting to assign a public IP to my pool I always get presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}

I am only able to get private IP addresses.

Are you able to assist with these errors?

Regards,
Ryan Cormack

–
http://ryancormack.com<http://ryancormack.com/>
@ryancormack

Show

FW External User added a comment - 08/Apr/15 10:31 AM Dear Ryan, I have contacted the node to ask them to provide you further support. It seems that anonymous posting is disabled after the latest update, hence your problem adding comments. I am contacting JIRa support to see if they did it for whatever reason or if we can enable it again. Thanks for your patience Miguel El 07/04/2015 a las 18:32, Ryan Cormack escribió: Hi Florian, It seems Berlin replied to me on Jira, but I didn't get a notification email, and I can't see how to reply on Jira. I've already tried everything in their solution and slide deck, and tried several times. What would be the next steps to resolve this? We are looking to launch asap and the FiWare VM's are becoming a blocker for us. Regards, Ryan Cormack On Wed, 1 Apr 2015 at 12:25 Florian Rommel <rommel@eurescom.eu< rommel@eurescom.eu >> wrote: Hi Ryan, sorry for the inconvenience. This is very unusual that you still got no answer from the node. I just send a reminder email to Berlin Helpdesk. Your ticket: https://jira.fiware.org/browse/HELP-2427 Best regards, Florian From: Ryan Cormack ryancormack89@gmail.com<mailto:ryancormack89@gmail.com> Sent: 01 April 2015 12:53 To: Florian Rommel; fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: Re: [Fiware-lab-help] FI-Lab Assistance Hi Florian, Thanks for passing it on. Do you know if there has been any update? Regards, Ryan Cormack On Mon, 30 Mar 2015 12:08 Florian Rommel <rommel@eurescom.eu< rommel@eurescom.eu >> wrote: Hi Ryan, I will assign your ticket to the node helpdesk of Berlin. Best regards, Florian From: Ryan Cormack ryancormack89@gmail.com<mailto:ryancormack89@gmail.com> Sent: 30 March 2015 12:21 To: Florian Rommel; fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: Re: [Fiware-lab-help] FI-Lab Assistance Hi Florian, I was most recently using Berlin, but prior to that I was using Spain. Regards, Ryan Cormack On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel@eurescom.eu< rommel@eurescom.eu >> wrote: Hi Ryan, which region do you use? Kind regards, Florian (Level 1 Helpdesk) From: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> On Behalf Of Ryan Cormack Sent: 28 March 2015 16:30 To: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: [Fiware-lab-help] FI-Lab Assistance Hello, I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program. All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE" I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM. Also, when attempting to assign a public IP to my pool I always get presented with this error: {"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}} I am only able to get private IP addresses. Are you able to assist with these errors? Regards, Ryan Cormack – http://ryancormack.com < http://ryancormack.com/ > @ryancormack

People

Assignee:

Berlin Node Helpdesk

Reporter:

FW External User

Votes:

0 Vote for this issue

Watchers:

3 Start watching this issue

Dates

Created:

28/Mar/15 4:31 PM

Updated:

27/May/21 10:53 AM

Resolved:

15/Apr/15 11:02 AM

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