Dear Ryan,
I have contacted the node to ask them to provide you further support.
It seems that anonymous posting is disabled after the latest update, hence your problem adding comments. I am contacting JIRa support to see if they did it for whatever reason or if we can enable it again.
Thanks for your patience
Miguel
El 07/04/2015 a las 18:32, Ryan Cormack escribió:
Hi Florian,
It seems Berlin replied to me on Jira, but I didn't get a notification email, and I can't see how to reply on Jira.
I've already tried everything in their solution and slide deck, and tried several times.
What would be the next steps to resolve this? We are looking to launch asap and the FiWare VM's are becoming a blocker for us.
Regards,
Ryan Cormack
On Wed, 1 Apr 2015 at 12:25 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu
>> wrote:
Hi Ryan,
sorry for the inconvenience. This is very unusual that you still got no answer from the node. I just send a reminder email to Berlin Helpdesk.
Your ticket: https://jira.fiware.org/browse/HELP-2427
Best regards,
Florian
From: Ryan Cormack ryancormack89@gmail.com<mailto:ryancormack89@gmail.com>
Sent: 01 April 2015 12:53
To: Florian Rommel; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org
>
Subject: Re: [Fiware-lab-help] FI-Lab Assistance
Hi Florian,
Thanks for passing it on. Do you know if there has been any update?
Regards,
Ryan Cormack
On Mon, 30 Mar 2015 12:08 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu
>> wrote:
Hi Ryan,
I will assign your ticket to the node helpdesk of Berlin.
Best regards,
Florian
From: Ryan Cormack ryancormack89@gmail.com<mailto:ryancormack89@gmail.com>
Sent: 30 March 2015 12:21
To: Florian Rommel; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org
>
Subject: Re: [Fiware-lab-help] FI-Lab Assistance
Hi Florian,
I was most recently using Berlin, but prior to that I was using Spain.
Regards,
Ryan Cormack
On Mon, 30 Mar 2015 at 10:56 Florian Rommel <rommel@eurescom.eu<rommel@eurescom.eu
>> wrote:
Hi Ryan,
which region do you use?
Kind regards,
Florian
(Level 1 Helpdesk)
From: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org
> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org>
On Behalf Of Ryan Cormack
Sent: 28 March 2015 16:30
To: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org
>
Subject: [Fiware-lab-help] FI-Lab Assistance
Hello,
I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program.
All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE"
I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM.
Also, when attempting to assign a public IP to my pool I always get presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}
I am only able to get private IP addresses.
Are you able to assist with these errors?
Regards,
Ryan Cormack
–
http://ryancormack.com<http://ryancormack.com/>
@ryancormack
Hi Ryan,
which region do you use?
Kind regards,
Florian
(Level 1 Helpdesk)
From: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org
On Behalf Of Ryan Cormack
Sent: 28 March 2015 16:30
To: fiware-lab-help@lists.fi-ware.org
Subject: [Fiware-lab-help] FI-Lab Assistance
Hello,
I am attempting to create a virtual machine for the Memory Storia project as part of the FiWare funding program.
All the machines I attempt to create error with an undefined error on the summary screen. It lists the correct Key Pair, then status is "ERROR" and Task is "NONE"
I've tried setting them up with various CentOS and Ubuntu OS's on various flavors of VM.
Also, when attempting to assign a public IP to my pool I always get presented with this error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}
I am only able to get private IP addresses.
Are you able to assist with these errors?
Regards,
Ryan Cormack
–
http://ryancormack.com<http://ryancormack.com/>
@ryancormack