Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Berlin
Description
Dear Lab Developers,
we tried to allocate a public IP-Address in Region "Berlin" in FIWARE
Cloud Portal for our Project "Comic", but we got the following error:
Error: Error allocating IP address. Cause: 500 Error {"computeFault":
{"message": "The server has either erred or is incapable of performing
the requested operation.", "code": 500}}
Can you tell me please, why have we this error message and can you
allocate a public IP for our account (Login: fiware@digital-worx.de
<fiware@digital-worx.de>) please.
We create in Project "Comic" a mobile application. Any communication
between APP (Mobile) and server without public IP are not possible.
Tank you for your cooperation & help.
–
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digital worx GmbH
Schulze-Delitzsch-Str. 16
70565 Stuttgart
Tel. 0711 220 40 93 0
Fax. 0711 220 40 93 44
m.ross@digital-worx.de
http://www.digital-worx.de
http://www.facebook.com/digital.worx.de
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Geschaeftsfuehrer:
Sven Rahlfs
Mirko Ross
HRB 22 5281 Amtsgericht Stuttgart
USt.-Id. Nr.: DE218401190
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[Created via e-mail received from: Mirko Ross <m.ross@digital-worx.de>]
Dear,
I know in Berlin networks are managed by Neutron OpenStack component, therefore you may create your network as explained here:
http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron. Did you follow the right procedure ?
In any case another reason could be there are no more public IP available in the pool, so I’ve assigned your request to Berlin support team.
Best,
Daniele
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