Dear Raúl,

The coach has also sent us the same thing.

In short, as I am leaving now:

I can reply to question 1 & 4. Further to a number of interactions with users who contacted us we have decided to postpone the migration to the new user scheme. So this will be temporarily halted until we sent a new communication providing further details.

In summary, the answer is:

• You actually do not have an assigned user level (no one does at the moment), this will be done in a few weeks' time
• When we start the process, we will send another notification with more details and explanations on how to apply for higher categories
• The projects supported by the accelerators and also PPP initiatives will have right to a privileged access to FIWARE Lab, you should not worry too much

Questions 2 & 3 should be replied separately by the person in duty or the specific 2nd support level teams.

best regards,

Miguel

<rpalma@man.poznan.pl>
El 06/03/2015 a las 14:46, Raul Palma escribió:
Dear FIWARE-lab-help,
I’m contacting you from the technical team of SmartAgriFood2 accelerator project.
We have received some questions regarding FIWARE-lab from the SMEs we are supporting in the development of applications based on FIWARE/FISPACE technologies.
Our FIWARE coach recommended to contact you directly for some of these questions (see below).
Please let us know if you can solve these questions,
Best Regards,
Raul

Questions:

1. We would like to start setting up our dev environment on the FiWare platform. I have had notification that now any new instance created will be destroyed after two weeks, and that we have to apply for a community account (vs a trial account) to be able to have instances that will stay for longer, it does not state anywhere how we apply for this account, could you raise this question please?
2. We would like to request another 3 external IPs, we only have one at the moment which we will use for our web app but also want to have a dev, test and prod environments which all need to accessible externally and we would like to host our bug tracking server on one if possible so that is 4 in total, therefore we would like a 5 server allowance if possible please and a larger memory allocation etc.. In the previous email response from the tech people it said we could request more.
3. Are there any Ubuntu (13.04 or later) images which have more than 3.5GB ram? We would like more if possible + 8GB, I can see other that have 10GB but these are not the base Ubuntu images. “
4. We would like to confirm what kind of account we have for the fiLab, the account is underkdempsey@togetheranalytics.com<kdempsey@togetheranalytics.com>. There is a warning that if you use a trial account things will get deleted after 2 weeks, but we cannot find where we apply for the community account.

—
Raul Palma, PhD
Network Services Department
Poznań Supercomputing and Networking Center
ul. Dąbrowskiego 79a
60-529 Poznań
phone: (+48 61) 858-21-61
fax: (+48 61) 858-21-51

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