FW External User added a comment - 02/Mar/15 12:14 PM Dear Rubén, You may want to visit our online catalogue < http://catalogue.fiware.org/enablers > and see the pointers to all the info on Cosmos: http://catalogue.fiware.org/enablers/bigdata-analysis-cosmos If you have further queries on this particular GE implementation, you can always ask questions on stackoverflow and our team will reply if you use the tags that we specify. Also , you have a contact person. As general background, we do have a contact section linked from the the FIWARE home page: http://www.fiware.org/contact-us/ Best regards, Miguel El 02/03/2015 a las 11:47, Ruben Sospedra escribió: Hello, My name is Rubén I'm the CTO of Huballin. We're using the FiLab enablers and systems support but I cannot connect to the instances that I've created. Once it's created, the .pem downloaded and the machine has a floating ip assigned I try with: ssh -i file.pem ubuntu@public-ip but it nevers connect. I've give permissions 600 to the file.pem I tried to find something on the documentation but I haven't find nothing. Also, I have a lot of questions of Cosmo Enabler; which we want to use. And, again, I can't find any * proper * documentation. Of course it is, but for me and in my opinion, it's useless. So, is this where I can ask for my queries? Because it's hard to find some kind of support@filab.com< support@filab.com > (i.e.) Thanks for the time, Bests, R http://huballin.com/blog/assets/img/custom/logo-email-footer.png < http://www.huballin.com/ > Rubén Sospedra Co-founder & CTO ruben.sospedra@huballin.com< ruben.sospedra@huballin.com > [Twitter] Twitter< https://twitter.com/huballin > Facebook< https://www.facebook.com/Huballin > [Twitter] Linkedin< http://www.linkedin.com/company/huballin >

FW External User added a comment - 03/Mar/15 12:49 PM Thanks for the reply, I had already created: http://stackoverflow.com/questions/28809234/cannot-connect-via-ssh-to-filab-ubuntu-instance But there's nobody there I tried with root and sudo ssh -i file.pem floating-ip and nothing. Also, is there any other way to use cosmo? Any image created previously? Because it's like a 4 hours installation :O Thanks again < http://www.huballin.com/ >*Rubén Sospedra*Co-founder & CTO ruben.sospedra@huballin.com [image: Twitter] Twitter < https://twitter.com/huballin > [image: Twitter] Facebook < https://www.facebook.com/Huballin > [image: Twitter] Linkedin < http://www.linkedin.com/company/huballin >