Dear Hjd,
please could you provide us the instance ID in which you are experiencing the issue?
In the meantime, I’m going to forward your request to the Spain support team.

Best regards
Marco

Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di hjd@kidsy.eu
Inviato: mercoledì 25 febbraio 2015 22:24
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] FI-Lab Assistance

are the any issues with filab?
I cannot SSH to my instance… (I have associated a floating ip)
I have an instance on spain, and I have tried 3 different instance, but i cannot access any of my instances
my floating ip is 130.206.83.76

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Please, check if the problem still happening.

Best Regards.

----------------------------------
Guillermo Jiménez Prieto
(+34 91 10 12202) ext 4128
guillermo.jimenez@imdea.org
IMDEA Software Institute - Telefónica I+D Joint Research Unit

On 26 Feb 2015, at 11:59, hjd@kidsy.eu wrote:

I did also try with the centos instance
the problem is also that I tried to delete the original instance (kidsy context broker), and it keeps saying it is deleting
now I’m trying to delete them all, and they all just say they are deleting, and I have use my 3 VM quota

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From: Guillermo Jiménez Prieto
Sent: ‎Thursday‎, ‎26‎ ‎February‎ ‎2015 ‎11‎:‎57
To: hjd@kidsy.eu

Dear User,

About your instances:

1. your VM named kidsy seems to be created from a Snapshot. This snapshot is not valid because is instantiating a VM with a network interface eth1, which is not supported in the system.
To create a valid snapshot you must delete the file /etc/udev/rules.d/net. That’s why you are not able to get the VM through SSH.
You should create a new VM from a valid image or snapshot.

2. The other VM, are older and those VM’s will be deleted because are allocated in a different Node that is being moved to other Node.

Best Regards.

On 26 Feb 2015, at 15:40, <hjd@kidsy.eu> <hjd@kidsy.eu> wrote:

all the unwanted VM’s are gone now… thank you very much…

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