Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hello,
I've just created a cloud instance and can't seem to connect to it. I'm
running windows and I've created a keypair and downloaded it and created
the instance of a Ubuntu. I've converted the <file_name>.pem to a
<file_name>.ppk for Putty. When I try to connect to the virtual machine's
ip using the ppk file I get "Connection timeout" error.
It may be that I've missed a step or done something wrong.
Waiting for a replay.
Alexandru Gheorghe
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[Created via e-mail received from: Gheorghe Alexandru <alexandrugheorghe91@gmail.com>]
Activity
Hello,
I've already added port 22 in the security group and I'm using the Spain
region.
Initially I was able to connect but I was asked for a user and password,
after I added the keypair certificate I just got "Connection timeout" error.
Alex
On Fri Feb 13 2015 at 12:37:45 AM "Gergő, Gombos" <
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Dear Alexandru,
please write me, which image do you use? Now I forwarded your problem to
Spain node helpdesk, and they will be chek your VM, soon.
Best Regards,
Gergő
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I'm using Ubuntu12.04-server-x86_64. It would be really helpful if you had
a tutorial for connecting to an instance from Windows 8.1 using Putty.
Alex
On Fri Feb 13 2015 at 12:47:02 AM "Gergő, Gombos" <
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In Putty, you need to set the user name to root/ubuntu
(Connection->Data->Auto-login name), and set the .ppk key
(Connection->SSH->Auth->Private key), and the Host is your Floating IP.
Gergő
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I still can't seem to connect to the instance, getting the same error. I
think I'm configuring something wrong.
Can you check if I've created the instance properly?
Alex
On Fri Feb 13 2015 at 1:02:23 AM "Gergő, Gombos" <gombos.gergo@wigner.mta.hu>
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You mentioned your VM is on Spain node. Spain node support can see your
VM. I forwarded earlier your problem for them.
Gergő
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Dear Alexandru,
the main problem in this situation is the security group is wrong.
Please check the port 22 in the security group. If it is missing you
cannot connect to the VM.
Please write which region do you use, and we will check the problem.
Best regards,
Gergő
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