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  1. Help-Desk
  2. HELP-2135

FIWARE.Request.Lab.Berlin.Problems to access to nova in Berlin

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Berlin

      Description

      It seems that are some problems with nova in Berlin.
      1.- Using the Cloud portal I received
      The server has either erred or is incapable of performing the requested operation. (HTTP 500)
      2.- Using CLI
      send: u'GET /v2/00000000000000000000000000000081/servers/detail HTTP/1.1\r\nHost: 193.175.132.36:8774\r\nx-auth-project-id: 000000000000000000000000000081\r\nx-auth-token: 1b1dfbe801cb5c552a73b869dd74635a\r\naccept-encoding: gzip, deflate\r\naccept: application/json\r\nuser-agent: python-novaclient\r\n\r\n'
      reply: 'HTTP/1.1 500 Internal Server Error\r\n'
      header: Content-Length: 128
      header: Content-Type: application/json; charset=UTF-8
      header: X-Compute-Request-Id: req-127ba06a-794b-46d8-b813-8fefd3f1b348
      header: Date: Thu, 12 Feb 2015 13:23:58 GMT
      DEBUG (shell:416) The server has either erred or is incapable of performing the requested operation. (HTTP 500)
      Traceback (most recent call last):
      File "/usr/lib/python2.7/dist-packages/novaclient/shell.py", line 413, in main
      OpenStackComputeShell().main(sys.argv[1:])
      File "/usr/lib/python2.7/dist-packages/novaclient/shell.py", line 364, in main
      args.func(self.cs, args)
      File "/usr/lib/python2.7/dist-packages/novaclient/v1_1/shell.py", line 520, in do_list
      utils.print_list(cs.servers.list(search_opts=search_opts), columns,
      File "/usr/lib/python2.7/dist-packages/novaclient/v1_1/servers.py", line 279, in list
      return self._list("/servers%s%s" % (detail, query_string), "servers")
      File "/usr/lib/python2.7/dist-packages/novaclient/base.py", line 71, in _list
      resp, body = self.api.client.get(url)
      File "/usr/lib/python2.7/dist-packages/novaclient/client.py", line 136, in get
      return self._cs_request(url, 'GET', **kwargs)
      File "/usr/lib/python2.7/dist-packages/novaclient/client.py", line 124, in _cs_request
      **kwargs)
      File "/usr/lib/python2.7/dist-packages/novaclient/client.py", line 107, in request
      raise exceptions.from_response(resp, body)
      ClientException: The server has either erred or is incapable of performing the requested operation. (HTTP 500)
      ERROR: The server has either erred or is incapable of performing the requested operation. (HTTP 500)

        Activity

        Hide
        BerlinSupportTeam Berlin Node Helpdesk added a comment -

        Seems to be a keystone issue.
        There are a lot of messages in the logs that show timeouts in requesting security groups infos through the quantum client.

        Show
        BerlinSupportTeam Berlin Node Helpdesk added a comment - Seems to be a keystone issue. There are a lot of messages in the logs that show timeouts in requesting security groups infos through the quantum client.
        Hide
        BerlinSupportTeam Berlin Node Helpdesk added a comment -

        It seems that the issue is resolved.
        Quantum was in failure and CPU rate quotas did not work.
        We removed rate quotas for flavors and nova is working again.

        Show
        BerlinSupportTeam Berlin Node Helpdesk added a comment - It seems that the issue is resolved. Quantum was in failure and CPU rate quotas did not work. We removed rate quotas for flavors and nova is working again.

          People

          • Assignee:
            BerlinSupportTeam Berlin Node Helpdesk
            Reporter:
            henar Henar Muñoz
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: