Hello,

I still didn’t received any notification, I check also my spam folder.

Kind Regards,
Kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Πέμπτη, 2 Μαρτίου 2023 12:03 μμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

Dear user,

The process is ongoing, maybe you have already received the notification of the new user account created during this morning.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas

Hello,

Thank you for the information. But how can I create an password to login into my account?

I didn’t received any other confirmation email except of yours now that my account was created.

Can you send me some link so that I can create an password, so that I can log-in into my account?

Kind regards,
Kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Τρίτη, 14 Μαρτίου 2023 10:51 πμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

The problem seems to have been solved and your account is definitely created.

Regards

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - 02/Mar/23 1:19 PM
------------------
Hello,

I still didn’t received any notification, I check also my spam folder.

Kind Regards,
Kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Πέμπτη, 2 Μαρτίου 2023 12:03 μμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

Dear user,

The process is ongoing, maybe you have already received the notification of the new user account created during this morning.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas

Hi,

Thank you very much!

I managed to log in into my account successfully.

I am getting now a lot of errors when switching tabs, one is for example “Error: Unable to retrieve the limits”.
Is this normal?

Best Regards,
kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Τρίτη, 14 Μαρτίου 2023 11:43 πμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

Dear Kostas,

Your server is rejecting our messages - I have in my logs the trials sending mails but your server doesn't accept the user creation response. Your mail server is answering "Rely access denied"

I've accessed this URL: https://cloud.lab.fiware.org/filab-passwords/reset/k.kanios@euroaction.gr for requesting a new password for your account (you can do it whenever you want).

Maybe you could have received a message with a link to something like this "https://cloud.lab.fiware.org/filab-passwords/confirm/xxxxxxxxx" in your email. — This should change your password.

You can also try to use the first URL I showed to you to reset your password.

Hope this helps. Best regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - Today 9:55 AM
------------------
Hello,

Thank you for the information. But how can I create an password to login into my account?

I didn’t received any other confirmation email except of yours now that my account was created.

Can you send me some link so that I can create an password, so that I can log-in into my account?

Kind regards,
Kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Τρίτη, 14 Μαρτίου 2023 10:51 πμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

The problem seems to have been solved and your account is definitely created.

Regards

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - 02/Mar/23 1:19 PM
------------------
Hello,

I still didn’t received any notification, I check also my spam folder.

Kind Regards,
Kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Πέμπτη, 2 Μαρτίου 2023 12:03 μμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

Dear user,

The process is ongoing, maybe you have already received the notification of the new user account created during this morning.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas

FW External User - 02/Mar/23 1:19 PM
------------------
Hello,

I still didn’t received any notification, I check also my spam folder.

Kind Regards,
Kostas

From: Help-Desk<jira-help-desk@jira.fiware.org>
Sent: Πέμπτη, 2 Μαρτίου 2023 12:03 μμ
To: Kostas Kanios<k.kanios@euroaction.gr>
Subject: [FIWARE-JIRA] (HELP-20832) [Fiware-lab-help] Problem creating account

Dear user,

The process is ongoing, maybe you have already received the notification of the new user account created during this morning.

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas

------------------------
Issue id: HELP-20832
Description:
Hello,

I have made a request last week to create an account at fiware Lab, but didn’t got any response.

Can you help me with the process?

Kind Regards,
Kostas