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  1. Help-Desk
  2. HELP-2044

FIWARE.Request.Lab.Stockholm.Connection to an instance on Stockholm region.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I have been using instances on Stockholm region several days without any
      problems (ssh and http). However now I haven't been able to connect.
      When try to use ssh I get just "No route to host".

      After I got my instances working I have not changed any settings using
      FI-Lab UI. Also in last two days I have not installed any software to
      instances, only running generic enablers. I have two servers on
      Stockholm region and the connection problem is exactly same and have
      been this way at least for 12 hours.

      ID: 9389febd-bcc2-4e2f-83ba-c4c9356dd210
      IP: 194.28.122.53

      ID: 4d32baf1-6403-4ac7-91aa-ecfec6a23521
      IP: 194.28.122.40

      I tried to reboot the latter instance but it seems that (based on FI-Lab
      UI) it stays on REBOOTING state, now already 8 hours.

      Could you check situation with Stockholm region, and possibly instruct
      me how to provide more diagnostics information?

      Regards,
      Tero Vuorela


      Tero Vuorela
      tero.vuorela@iki.fi
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Tero Vuorela <tero.vuorela@iki.fi>]

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Tero,
        I have just forwarded your issue to the Stockholm support team.

        Best regards
        Marco

        Show
        marcocipriani Marco Cipriani added a comment - Dear Tero, I have just forwarded your issue to the Stockholm support team. Best regards Marco
        Hide
        stockholm Roland Elverljung added a comment -

        Hi,

        I have resolved the persistent REBOOT state just minutes ago.
        It now says status ACTIVE.

        B.R.
        Roland

        Show
        stockholm Roland Elverljung added a comment - Hi, I have resolved the persistent REBOOT state just minutes ago. It now says status ACTIVE. B.R. Roland

          People

          • Assignee:
            stockholm Roland Elverljung
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: