Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Stockholm
Description
Hello,
I have been using instances on Stockholm region several days without any
problems (ssh and http). However now I haven't been able to connect.
When try to use ssh I get just "No route to host".
After I got my instances working I have not changed any settings using
FI-Lab UI. Also in last two days I have not installed any software to
instances, only running generic enablers. I have two servers on
Stockholm region and the connection problem is exactly same and have
been this way at least for 12 hours.
ID: 9389febd-bcc2-4e2f-83ba-c4c9356dd210
IP: 194.28.122.53
ID: 4d32baf1-6403-4ac7-91aa-ecfec6a23521
IP: 194.28.122.40
I tried to reboot the latter instance but it seems that (based on FI-Lab
UI) it stays on REBOOTING state, now already 8 hours.
Could you check situation with Stockholm region, and possibly instruct
me how to provide more diagnostics information?
Regards,
Tero Vuorela
–
Tero Vuorela
tero.vuorela@iki.fi
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[Created via e-mail received from: Tero Vuorela <tero.vuorela@iki.fi>]
Dear Tero,
I have just forwarded your issue to the Stockholm support team.
Best regards
Marco