Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Ops
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HD-Enabler:Ops - Deploy
Description
Hello,
Jacob Oscarson, lead developer for a project tasked with developing
services using FI-Ware components here. We are scheduled to deliver a
system based on FI-Ware's GE components but after the third week of
difficulties with even launching a fairly simple WM I'm becoming
increasingly concerned about the state of the FI-Ware infrastructure:
Here is my report for 2015-01-26:
I was greeted by a message that the Spain region i out of resources
for the third week in a row.
First attempt, in the "Zurich" region:
1. I attempt to allocate a "floating IP", but it fails with this
message:
Error allocating IP address. Cause: 500 Error
{"computeFault": {"message": "The server has either erred or is incapable
of performing the requested operation.", "code": 500}}
Second attempt, Berlin:
1. I allocated 1 "floating IP" from the "ext-net-federation" pool
2. I attempted open port 22 (to gain a SSH login on the VM) in
security group "default"
3. I created a network
4. I try to create an Ubuntu 14 VM, assign it's IP, security group
and network, but when I try to launch it halts in an error state
with the following message:
Error allocating IP address. Cause: 500 Error
{"computeFault": {"message": "The server has either erred or is incapable
of performing the requested operation.", "code": 500}}
Third attempt, Stockholm:
1. I allocated 1 "floating IP" from the "XIFIpublicACREO" pool
2. I attempted to open port 22 (see Berlin description)
3. I created a network
4. I try to create an Ubuntu 14 VM, assign it's IP, security group
and network. When I launch, it is marked as being in an "ERROR"
state after a while, I can't find an error message more than that.
Walking through these web-UI's are very time-consuming and I can't find
any information about which regions that are supposed to be
working. The UI informs me that the "Spain" region is down (and has
been for the entire month), but it doesn't say anything about which
regions are supposed to be running.
Your UI seems to have ~17 regions. Painstakingly walking through all
of them (exept Spain) every week to try to launch a VM (let alone one
of your packaged component containers) is not a viable way of staying
on our schedule.
Regards,
Jacob Oscarson
Technologist Plexical AB (develops FI-Ware project "Pleathub")
–
CTO/lead developer for the Juntoo project,
Add feedback on live websites: https://juntoo.co
E-mail: jacob@plexical.com
Voice SE: +46 (0) 708 62 85 45
Twitter: @jacob414
Angellist: https://angel.co/jacob414
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[Created via e-mail received from: Jacob Oscarson <jacob@plexical.com>]
Activity
Hello Daniele,
Thanks for your response.
Yesterday I was contacted by a person from one of the regions here in
Sweden and I received very comprehensive guiding in setting up a
basic VM. Thank you very much for that contact, it was very valuable.
There is one thing to keep in mind though, a part from the question
about if it's possible to deploy to your cloud. It took me, a senior
developer and the supporting person 2 hours to simply get a very basic
VM with proper networking and security running (that makes it 4
senior-level work hours worth in time).
That was the kind of time frames used when doing data center work up
to the mid 90's. If your overall system requires that much and
qualified work for tasks that e.g. Digital Ocean's infrastructure can
handle with ~20 minutes and one junior developer you have a problem on
an economic level, not the technical level. Our current times require
efficiencies orders of magnitudes much faster or this platform won't
have much chances of becoming relevant in a fast contemporary
world. I'm sorry to say that I can't offer you any easy suggestions to
improve here and now but the solution will eventually need to include
a large amount of streamlining on every level of the platform done by
proffesionals that have real-world commercial experience of PAAS
services of this type.
I for one actually hope that a project like FI-Ware could succeed, but
I get worried when I try it out in practice.
Also, I realise that you are probably personally not responsible for
the totality of this, my points might very well be more suitable for
one of your managers. Please forward the longer paragraph (the 4th) to
one of them in that case.
Regards,
Jacob Oscarson
CTO Plexical AB (implements 'Pleathub' Fi-Ware project)
On Wed, Jan 28, 2015 at 10:13 AM, Daniele Santoro <
–
CTO/lead developer for the Juntoo project,
Add feedback on live websites: https://juntoo.co
E-mail: jacob@plexical.com
Voice SE: +46 (0) 708 62 85 45
Twitter: @jacob414
Angellist: https://angel.co/jacob414
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Dear Jacob,
I’m glad to know you received good support from our team and I thank you for your comments and suggestions. What I can say is that managers read the mailing list therefore they are aware of your comments.
Regards,
Daniele
–
--------------------------------------------------------
Daniele Santoro,
CREATE-NET Research Center
ICT Area
ITC/Research Engineer
Via alla Cascata 56/D - 38100 Povo Trento (Italy)
e-mail: daniele.santoro@create-net.org
Tel: (+39) 0461 312430
Fax: (+39) 0461 421157
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Dear Jakob,
the management team read most of the emails. Indeed it was me to ask
Patrick to contact and support you.
We are working on different evolutions of the infrastructure taking into
account all the suggestions
and issues met by users, hoping to improve the service (that is a free
service, for which we are trying
anyhow to provide commercial SLA at least in term of support). We thought
that providing the full
power of network controll to users was good, but apparenlty it is not.
Thus, there will be a simplification
for that (that implies as well limitations for user adopting the "simple"
version).
The Lab is not a PaaS service (or not yet), but a IaaS. I will take your
request for a PaaS layer
in the discussion with the FIWARE Cloud chapter architect.
Best,
Federico
On Wed, Feb 4, 2015 at 10:36 AM, Daniele Santoro <
–
–
Future Internet is closer than you think!
http://www.fiware.org
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–
Dr. Federico M. Facca
CREATE-NET
Via alla Cascata 56/D
38123 Povo Trento (Italy)
P +39 0461 312471
M +39 334 6049758
E federico.facca@create-net.org
T @chicco785
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Dear Jacob,
Unfortunately as you mentioned Spain region is currently out of resources and the pop-up message suggest to use other regions with cautions since they are under configuration and testing. Moreover we had a maintenance intervention during last two days and the overall system was not so reliable.
I’ve done a couple of test in Berlin and I was able to start an instance configuring the network appropriately. Berlin is using Neutron to manage networks and you need to follow this steps before start an instance from an image: http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron/27543408#27543408.
Currently in Berlin they have no more public IP and for this reason I can suggest you to have another try in the following regions which should work well:
Hope this hints will help you.
Best,
Daniele
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