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  1. Help-Desk
  2. HELP-2002

FIWARE.Request.Lab.Spain.Virtual Machine Down.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Good afternoon,

      my name is Juan Carlos Ballesteros and I have virtual machine in the cloud
      of filab.

      We have one machine in Fi-Lab cloud, and this weekend the machine has been
      shutdown.

      I can start this machine, can you help me please?

      I attach to you a screen capture with the data of the machine.

      Greetings,

      JC

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Juan Carlos Ballesteros <jcballesteroshermida@gmail.com>]

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        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Juan Carlos,
        thank you for contacting us.
        You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button.
        If this does not solve, I will forward your issue to the Spain node support team.
        I look forward to your kind feedback.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Carlos Ballesteros
        Inviato: giovedì 22 gennaio 2015 16:28
        A: fiware-lab-help@lists.fi-ware.org
        Cc: websacris2000@gmail.com
        Oggetto: [Fiware-lab-help] Virtual Machine Down

        Good afternoon,

        my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab.

        We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown.

        [cid:image002.jpg@01D03662.0DA2EAA0]

        I can start this machine, can you help me please?

        I attach to you a screen capture with the data of the machine.

        Greetings,

        JC
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Juan Carlos, thank you for contacting us. You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button. If this does not solve, I will forward your issue to the Spain node support team. I look forward to your kind feedback. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Carlos Ballesteros Inviato: giovedì 22 gennaio 2015 16:28 A: fiware-lab-help@lists.fi-ware.org Cc: websacris2000@gmail.com Oggetto: [Fiware-lab-help] Virtual Machine Down Good afternoon, my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab. We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown. [cid:image002.jpg@01D03662.0DA2EAA0] I can start this machine, can you help me please? I attach to you a screen capture with the data of the machine. Greetings, JC Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        fw.ext.user FW External User added a comment -

        Hi Marco,

        when I sent you the mail, I couldn´t reboot the machine.

        Now the machine is up (I don´t do anything) with status "shutoff". I don´t
        undertand what happens.

        Thanks for your attention.

        Cheers,

        JC

        2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it>

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Marco, when I sent you the mail, I couldn´t reboot the machine. Now the machine is up (I don´t do anything) with status "shutoff". I don´t undertand what happens. Thanks for your attention. Cheers, JC 2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it> _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Juan Carlos,
        I forwarded your issue to the Spain support team.
        They will quickly help you to solve the problem.

        Best regards
        Marco

        Da: evolutionoftnt@gmail.com evolutionoftnt@gmail.com Per conto di Juan Carlos Ballesteros Hermida
        Inviato: giovedì 22 gennaio 2015 17:17
        A: Cipriani Marco
        Cc: websacris2000@gmail.com; fiware-lab-help@lists.fi-ware.org
        Oggetto: Re: [Fiware-lab-help] Virtual Machine Down

        Hi Marco,

        when I sent you the mail, I couldn´t reboot the machine.

        Now the machine is up (I don´t do anything) with status "shutoff". I don´t undertand what happens.

        Thanks for your attention.

        Cheers,

        JC

        2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>>:
        Dear Juan Carlos,
        thank you for contacting us.
        You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button.
        If this does not solve, I will forward your issue to the Spain node support team.
        I look forward to your kind feedback.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Juan Carlos Ballesteros
        Inviato: giovedì 22 gennaio 2015 16:28
        A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Cc: websacris2000@gmail.com<websacris2000@gmail.com>
        Oggetto: [Fiware-lab-help] Virtual Machine Down

        Good afternoon,

        my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab.

        We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown.

        [cid:image001.jpg@01D03668.08FCD370]

        I can start this machine, can you help me please?

        I attach to you a screen capture with the data of the machine.

        Greetings,

        JC
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
        Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Juan Carlos, I forwarded your issue to the Spain support team. They will quickly help you to solve the problem. Best regards Marco Da: evolutionoftnt@gmail.com evolutionoftnt@gmail.com Per conto di Juan Carlos Ballesteros Hermida Inviato: giovedì 22 gennaio 2015 17:17 A: Cipriani Marco Cc: websacris2000@gmail.com; fiware-lab-help@lists.fi-ware.org Oggetto: Re: [Fiware-lab-help] Virtual Machine Down Hi Marco, when I sent you the mail, I couldn´t reboot the machine. Now the machine is up (I don´t do anything) with status "shutoff". I don´t undertand what happens. Thanks for your attention. Cheers, JC 2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it >>: Dear Juan Carlos, thank you for contacting us. You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button. If this does not solve, I will forward your issue to the Spain node support team. I look forward to your kind feedback. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Juan Carlos Ballesteros Inviato: giovedì 22 gennaio 2015 16:28 A: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Cc: websacris2000@gmail.com< websacris2000@gmail.com > Oggetto: [Fiware-lab-help] Virtual Machine Down Good afternoon, my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab. We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown. [cid:image001.jpg@01D03668.08FCD370] I can start this machine, can you help me please? I attach to you a screen capture with the data of the machine. Greetings, JC Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Juan Carlos,

        Your VM seems to be working again.

        Best regards,
        José Ignacio

        El 22/01/15 a las 17:27, Cipriani Marco escribió:
        Dear Juan Carlos,
        I forwarded your issue to the Spain support team.
        They will quickly help you to solve the problem.

        Best regards
        Marco

        Da: evolutionoftnt@gmail.com<evolutionoftnt@gmail.com> evolutionoftnt@gmail.com Per conto di Juan Carlos Ballesteros Hermida
        Inviato: giovedì 22 gennaio 2015 17:17
        A: Cipriani Marco
        Cc: websacris2000@gmail.com<websacris2000@gmail.com>; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Oggetto: Re: [Fiware-lab-help] Virtual Machine Down

        Hi Marco,

        when I sent you the mail, I couldn´t reboot the machine.

        Now the machine is up (I don´t do anything) with status "shutoff". I don´t undertand what happens.

        Thanks for your attention.

        Cheers,

        JC

        2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>>:
        Dear Juan Carlos,
        thank you for contacting us.
        You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button.
        If this does not solve, I will forward your issue to the Spain node support team.
        I look forward to your kind feedback.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Juan Carlos Ballesteros
        Inviato: giovedì 22 gennaio 2015 16:28
        A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Cc: websacris2000@gmail.com<websacris2000@gmail.com>
        Oggetto: [Fiware-lab-help] Virtual Machine Down

        Good afternoon,

        my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab.

        We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown.

        [cid:part6.00090608.06010308@telefonica.com]

        I can start this machine, can you help me please?

        I attach to you a screen capture with the data of the machine.

        Greetings,

        JC
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
        Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Juan Carlos, Your VM seems to be working again. Best regards, José Ignacio El 22/01/15 a las 17:27, Cipriani Marco escribió: Dear Juan Carlos, I forwarded your issue to the Spain support team. They will quickly help you to solve the problem. Best regards Marco Da: evolutionoftnt@gmail.com< evolutionoftnt@gmail.com > evolutionoftnt@gmail.com Per conto di Juan Carlos Ballesteros Hermida Inviato: giovedì 22 gennaio 2015 17:17 A: Cipriani Marco Cc: websacris2000@gmail.com< websacris2000@gmail.com >; fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Oggetto: Re: [Fiware-lab-help] Virtual Machine Down Hi Marco, when I sent you the mail, I couldn´t reboot the machine. Now the machine is up (I don´t do anything) with status "shutoff". I don´t undertand what happens. Thanks for your attention. Cheers, JC 2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it >>: Dear Juan Carlos, thank you for contacting us. You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button. If this does not solve, I will forward your issue to the Spain node support team. I look forward to your kind feedback. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Juan Carlos Ballesteros Inviato: giovedì 22 gennaio 2015 16:28 A: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Cc: websacris2000@gmail.com< websacris2000@gmail.com > Oggetto: [Fiware-lab-help] Virtual Machine Down Good afternoon, my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab. We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown. [cid:part6.00090608.06010308@telefonica.com] I can start this machine, can you help me please? I attach to you a screen capture with the data of the machine. Greetings, JC Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. Rispetta l'ambiente. Non stampare questa mail se non è necessario.

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: