Good evening Chema,
Although I can access the instance (IP130.206.85.130) through ssh, but I cannot connect to http://130.206.85.130:8080/AuthoringTool/Main.html to modify my projects, cannot send events to it, i.e. cannot send any commands to ProtonOnWebserver.
I guess the services are somehow broken. What could I do? or could you please repair it so that I can use the event processing?
Thanks and regards,
Jane
Am 04.02.2015 um 12:52 schrieb Jose Maria Peribañez (JIRA) <jira-help-desk@fi-ware.org<jira-help-desk@fi-ware.org>>:
Good morning Dr. Zhiying Liu:
I suppose that your fiware account is zhiying-liu. I've seen that you have a VM with name cep1, IP private 10.0.8.123 and floating-ip 130.206.85.130.
Is this the VM you had problems with?
I've seen that it was in shutdown status, but actually the VM has been running all the time (I can reach 130.206.85.130).
I've fixed the VM status, and all should be OK.
By the way, it's
Best Regards:
Chema.
http://jira.fi-ware.org/secure/useravatar?avatarId=10122 FW External User<x-msg://18/secure/ViewProfile.jspa?name=fw.ext.user> created an issue
Help-Desk<http://jira.fiware.org/browse/HELP> / [extRequest] <http://jira.fiware.org/browse/HELP-1998> HELP-1998<http://jira.fiware.org/browse/HELP-1998>
[Fiware-tech-help] cep instance not accessible<http://jira.fiware.org/browse/HELP-1998>
Issue Type: [extRequest] extRequest
Assignee: Jose Maria Peribañez<x-msg://18/secure/ViewProfile.jspa?name=jmperibanez>
Components: FIWARE-TECH-HELP
Created: 21/Jan/15 1:40 PM
Priority: [Major] Major
Reporter: FW External User<x-msg://18/secure/ViewProfile.jspa?name=fw.ext.user>
Dear Sir/Madam,
I had an cep instance (from the image in fiware cloud portal) that ran well before. But since yesterday it was not accessible any more. I tried to "reboot" the instance, it didn't work out, then I tried terminate it and recreate a new instance, but the old one cannot be terminated.
Now the instance "status" is active, "task" is deleting, and "power state" is running, no matter what (reboot and terminate) I do to the instance.
Is it possible to repair the instance back to normal?
Thank you very much
Best regards,
Dr. Zhiying Liu
IT-Softwareentwicklung
QSC AG
Mathias-Brüggen-Straße 55
50829 Köln
Telefon: 0221 6698 - 497
Mobil: 0157 57986543
E-Mail: Zhiying.Liu@qsc.de<Zhiying.Liu@qsc.de><Zhiying.Liu@qsc.dehttp://jira.fi-ware.org/images/icons/mail_small.gif<Zhiying.Liu@qsc.de>>
Internet: www.qsc.de<http://www.qsc.de><http://www.qsc.de/>
Dear Dr. Liu,
Thanks for contacting us. I am sorry that you are experiencing trouble with this.
The mailbox where you will get support for FIWARE Lab related queries is fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>. I CC them.
All our contact channels (a few!) are listed under http://www.fi-ware.org/Contact-us/.
Best regards
Miguel
El 21/01/2015 a las 13:40, Liu, Zhiying escribió:
Dear Sir/Madam,
I had an cep instance (from the image in fiware cloud portal) that ran well before. But since yesterday it was not accessible any more. I tried to "reboot" the instance, it didn't work out, then I tried terminate it and recreate a new instance, but the old one cannot be terminated.
Now the instance "status" is active, "task" is deleting, and "power state" is running, no matter what (reboot and terminate) I do to the instance.
Is it possible to repair the instance back to normal?
Thank you very much
Best regards,
Dr. Zhiying Liu
IT-Softwareentwicklung
QSC AG
Mathias-Brüggen-Straße 55
50829 Köln
Telefon: 0221 6698 - 497
Mobil: 0157 57986543
E-Mail: Zhiying.Liu@qsc.de<Zhiying.Liu@qsc.de>
Internet: www.qsc.de<http://www.qsc.de/>