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  1. Help-Desk
  2. HELP-1984

FIWARE.Request.Lab.Budapest.FI-Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi
      Our project is trying to set up a new instance in fi-lab. We have previously been in Spain region but switched to Budapest due to the lack of resources in Spain.
      We have set up an instance but fail to associate a public ip with the instance. We need it to be public since we have an instance in Spain that we want to communicate with.
      Is there any known problem regarding this in the Budapest region? Or what could cause it otherwise?

      Regards
      Elin

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Elin Hjorth <elin.hjorth@dataductus.se>]

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        Activity

        Hide
        UPRC PiraeusU Node Helpdesk added a comment -

        Please send the answer to this request to elin.hjorth@dataductus.se

        Show
        UPRC PiraeusU Node Helpdesk added a comment - Please send the answer to this request to elin.hjorth@dataductus.se
        Hide
        fw.ext.user FW External User added a comment -

        Dear Elin,

        I need to some infomration about the error. What is the error that you
        got? Which network do you use on the VM? Which floating IP pool do you
        use?

        Dear,
        Gergő

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear Elin, I need to some infomration about the error. What is the error that you got? Which network do you use on the VM? Which floating IP pool do you use? Dear, Gergő _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Dear Elin,

        yes, when you use two network interface the VM cannot associate the
        floating IP to the VM, because some image does not configure both
        network card and public floating IP cannot set for mdvpn net and
        inversly. The mdvpn is a interregion network. If it is not necessary,
        use the publicNet.

        What is youre VM name, or Id? We will check what is a problem with the
        connection.

        ps, please use the 'Answer all', and send the mail to the
        fiware-lab-help too, because my college will not see your email.

        Regards,
        Gergő

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear Elin, yes, when you use two network interface the VM cannot associate the floating IP to the VM, because some image does not configure both network card and public floating IP cannot set for mdvpn net and inversly. The mdvpn is a interregion network. If it is not necessary, use the publicNet. What is youre VM name, or Id? We will check what is a problem with the connection. ps, please use the 'Answer all', and send the mail to the fiware-lab-help too, because my college will not see your email. Regards, Gergő _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi
        Ok, that explains it. Yes, I will use only the public network in the future.

        The vm I'm trying to connect to is called IoTBroker3 and has id cb8d3b47-9cde-4885-a9a0-b38095b1e408

        Regards,
        Elin

        ----- Ursprungligt meddelande -----
        Från: "gombos" <gombos.gergo@wigner.mta.hu>
        Till: "Elin Hjorth" <elin.hjorth@dataductus.se>, "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org>
        Skickat: onsdag, 21 jan 2015 11:23:38
        Ämne: Re: [Fiware-lab-help] FI-Lab Assistance

        Dear Elin,

        yes, when you use two network interface the VM cannot associate the
        floating IP to the VM, because some image does not configure both
        network card and public floating IP cannot set for mdvpn net and
        inversly. The mdvpn is a interregion network. If it is not necessary,
        use the publicNet.

        What is youre VM name, or Id? We will check what is a problem with the
        connection.

        ps, please use the 'Answer all', and send the mail to the
        fiware-lab-help too, because my college will not see your email.

        Regards,
        Gergő

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Ok, that explains it. Yes, I will use only the public network in the future. The vm I'm trying to connect to is called IoTBroker3 and has id cb8d3b47-9cde-4885-a9a0-b38095b1e408 Regards, Elin ----- Ursprungligt meddelande ----- Från: "gombos" <gombos.gergo@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se>, "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: onsdag, 21 jan 2015 11:23:38 Ämne: Re: [Fiware-lab-help] FI-Lab Assistance Dear Elin, yes, when you use two network interface the VM cannot associate the floating IP to the VM, because some image does not configure both network card and public floating IP cannot set for mdvpn net and inversly. The mdvpn is a interregion network. If it is not necessary, use the publicNet. What is youre VM name, or Id? We will check what is a problem with the connection. ps, please use the 'Answer all', and send the mail to the fiware-lab-help too, because my college will not see your email. Regards, Gergő _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        sandor Sándor Laki added a comment -

        Hello Elin,

        What is the user name do you use? I have just checked the iotbroker
        image, and it works fine for me. Use the username root (you can set
        under Connection/Data/Auto login username in putty), and the ppk file as
        private key (Connection/SSH/Auth->Private key file for authentication)
        in putty.

        Please let us know if the problem is still there.

        Best regards,
        Sandor


        Sándor Laki
        EU FP7 FI-PPP XIFI project,
        Wigner Research Centre for Physics,
        Hungarian Academy of Sciences
        Konkoly Thege Miklós út 29-33.
        H-1121, Budapest, Hungary
        Cell: +36 70 374 2646
        Skype: sandor.laki

        XIFI: https://fi-xifi.eu/home.html
        FI-PPP: http://www.fi-ppp.eu/

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        sandor Sándor Laki added a comment - Hello Elin, What is the user name do you use? I have just checked the iotbroker image, and it works fine for me. Use the username root (you can set under Connection/Data/Auto login username in putty), and the ppk file as private key (Connection/SSH/Auth->Private key file for authentication) in putty. Please let us know if the problem is still there. Best regards, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        sandor Sándor Laki added a comment -

        Hi Elin,

        I rebooted you instance, and checked that your rsa key was installed
        properly in the vm (see the screeshot). I suggest that you should try to
        ssh to it one more time, and if it does not allow you to access the vm,
        try to regenerate your private key from the pem, or. create another vm
        with a different key. Unfortunately, the portal does not allow you to
        download the private key later, (actually it is not stored by us after
        you downloaded).

        Best,
        Sandor


        Sándor Laki
        EU FP7 FI-PPP XIFI project,
        Wigner Research Centre for Physics,
        Hungarian Academy of Sciences
        Konkoly Thege Miklós út 29-33.
        H-1121, Budapest, Hungary
        Cell: +36 70 374 2646
        Skype: sandor.laki

        XIFI: https://fi-xifi.eu/home.html
        FI-PPP: http://www.fi-ppp.eu/

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        sandor Sándor Laki added a comment - Hi Elin, I rebooted you instance, and checked that your rsa key was installed properly in the vm (see the screeshot). I suggest that you should try to ssh to it one more time, and if it does not allow you to access the vm, try to regenerate your private key from the pem, or. create another vm with a different key. Unfortunately, the portal does not allow you to download the private key later, (actually it is not stored by us after you downloaded). Best, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi again,
        I redid the whole thing, not sure I did anything differently, but now it works just fine!
        Thank you for your help

        Regards,
        Elin

        Från: "Sándor Laki" <laki.sandor@wigner.mta.hu>
        Till: "Elin Hjorth" <elin.hjorth@dataductus.se>, "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org>
        Kopia: "gombos" <gombos.gergo@wigner.mta.hu>
        Skickat: torsdag, 22 jan 2015 19:48:35
        Ämne: Re: [Fiware-lab-help] FI-Lab Assistance

        Hi Elin,

        I rebooted you instance, and checked that your rsa key was installed properly in the vm (see the screeshot). I suggest that you should try to ssh to it one more time, and if it does not allow you to access the vm, try to regenerate your private key from the pem, or. create another vm with a different key. Unfortunately, the portal does not allow you to download the private key later, (actually it is not stored by us after you downloaded).

        Best,
        Sandor

        2015.01.22. 17:31 keltezéssel, Elin Hjorth írta:

        Hi again,
        Our username is tommy-bloom. I'm afraid it still doesn't work.

        I'm using root to log on, with the private key I genarated in putty using the pem file from fi-lab.

        Is there a way to download the key from fi-lab again? Or should I just redo the whole initialisation process?

        Regards
        Elin

        ----- Ursprungligt meddelande -----
        Från: "Sándor Laki" <laki.sandor@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se> , "gombos" <gombos.gergo@wigner.mta.hu> Kopia: "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: onsdag, 21 jan 2015 14:27:09
        Ämne: Re: [Fiware-lab-help] FI-Lab Assistance

        Hello Elin,

        What is the user name do you use? I have just checked the iotbroker
        image, and it works fine for me. Use the username root (you can set
        under Connection/Data/Auto login username in putty), and the ppk file as
        private key (Connection/SSH/Auth->Private key file for authentication)
        in putty.

        Please let us know if the problem is still there.

        Best regards,
        Sandor

        2015.01.21. 11:36 keltezéssel, Elin Hjorth írta:

        BQ_BEGIN

        Hi
        Ok, that explains it. Yes, I will use only the public network in the future.

        The vm I'm trying to connect to is called IoTBroker3 and has id cb8d3b47-9cde-4885-a9a0-b38095b1e408

        Regards,
        Elin

        ----- Ursprungligt meddelande -----
        Från: "gombos" <gombos.gergo@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se> , "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: onsdag, 21 jan 2015 11:23:38
        Ämne: Re: [Fiware-lab-help] FI-Lab Assistance

        Dear Elin,

        yes, when you use two network interface the VM cannot associate the
        floating IP to the VM, because some image does not configure both
        network card and public floating IP cannot set for mdvpn net and
        inversly. The mdvpn is a interregion network. If it is not necessary,
        use the publicNet.

        What is youre VM name, or Id? We will check what is a problem with the
        connection.

        ps, please use the 'Answer all', and send the mail to the
        fiware-lab-help too, because my college will not see your email.

        Regards,
        Gergő

        2015-01-20 15:42 időpontban Elin Hjorth ezt írta:

        BQ_BEGIN

        Hi
        Actually, I just got it to work!
        I had activated both publicInternal and mdvpnInternal on the vm. I
        then created a ip in the publicRange.
        As I tried to associate this public ip to the vm, I got an error
        message.
        I now tried to make a vm with only the public network, and now it
        worked to assign it the public ip.

        Although a new problem has occured. I can't connect to it.I
        downloaded the key.pem and generated a private key .ppk.
        But I'm getting "Server refused our key" as I try to log on as root
        with my key and password.
        Shouldn't I use root? Or have I missed anything?

        Regards,
        Elin

        ----- Ursprungligt meddelande -----
        Från: "gombos" <gombos.gergo@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se> Kopia: "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: tisdag, 20 jan 2015 14:34:29
        Ämne: Re: [Fiware-lab-help] FI-Lab Assistance

        Dear Elin,

        I need to some infomration about the error. What is the error that
        you
        got? Which network do you use on the VM? Which floating IP pool do
        you
        use?

        Dear,
        Gergő

        2015-01-20 13:39 időpontban Elin Hjorth ezt írta:

        BQ_BEGIN

        Hi

        Our project is trying to set up a new instance in fi-lab. We have
        previously been in Spain region but switched to Budapest due to the
        lack of resources in Spain.

        We have set up an instance but fail to associate a public ip with
        the
        instance. We need it to be public since we have an instance in Spain
        that we want to communicate with.
        Is there any known problem regarding this in the Budapest region? Or
        what could cause it otherwise?

        Regards

        Elin

        BQ_END

        Show
        fw.ext.user FW External User added a comment - Hi again, I redid the whole thing, not sure I did anything differently, but now it works just fine! Thank you for your help Regards, Elin Från: "Sándor Laki" <laki.sandor@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se>, "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Kopia: "gombos" <gombos.gergo@wigner.mta.hu> Skickat: torsdag, 22 jan 2015 19:48:35 Ämne: Re: [Fiware-lab-help] FI-Lab Assistance Hi Elin, I rebooted you instance, and checked that your rsa key was installed properly in the vm (see the screeshot). I suggest that you should try to ssh to it one more time, and if it does not allow you to access the vm, try to regenerate your private key from the pem, or. create another vm with a different key. Unfortunately, the portal does not allow you to download the private key later, (actually it is not stored by us after you downloaded). Best, Sandor 2015.01.22. 17:31 keltezéssel, Elin Hjorth írta: Hi again, Our username is tommy-bloom. I'm afraid it still doesn't work. I'm using root to log on, with the private key I genarated in putty using the pem file from fi-lab. Is there a way to download the key from fi-lab again? Or should I just redo the whole initialisation process? Regards Elin ----- Ursprungligt meddelande ----- Från: "Sándor Laki" <laki.sandor@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se> , "gombos" <gombos.gergo@wigner.mta.hu> Kopia: "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: onsdag, 21 jan 2015 14:27:09 Ämne: Re: [Fiware-lab-help] FI-Lab Assistance Hello Elin, What is the user name do you use? I have just checked the iotbroker image, and it works fine for me. Use the username root (you can set under Connection/Data/Auto login username in putty), and the ppk file as private key (Connection/SSH/Auth->Private key file for authentication) in putty. Please let us know if the problem is still there. Best regards, Sandor 2015.01.21. 11:36 keltezéssel, Elin Hjorth írta: BQ_BEGIN Hi Ok, that explains it. Yes, I will use only the public network in the future. The vm I'm trying to connect to is called IoTBroker3 and has id cb8d3b47-9cde-4885-a9a0-b38095b1e408 Regards, Elin ----- Ursprungligt meddelande ----- Från: "gombos" <gombos.gergo@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se> , "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: onsdag, 21 jan 2015 11:23:38 Ämne: Re: [Fiware-lab-help] FI-Lab Assistance Dear Elin, yes, when you use two network interface the VM cannot associate the floating IP to the VM, because some image does not configure both network card and public floating IP cannot set for mdvpn net and inversly. The mdvpn is a interregion network. If it is not necessary, use the publicNet. What is youre VM name, or Id? We will check what is a problem with the connection. ps, please use the 'Answer all', and send the mail to the fiware-lab-help too, because my college will not see your email. Regards, Gergő 2015-01-20 15:42 időpontban Elin Hjorth ezt írta: BQ_BEGIN Hi Actually, I just got it to work! I had activated both publicInternal and mdvpnInternal on the vm. I then created a ip in the publicRange. As I tried to associate this public ip to the vm, I got an error message. I now tried to make a vm with only the public network, and now it worked to assign it the public ip. Although a new problem has occured. I can't connect to it.I downloaded the key.pem and generated a private key .ppk. But I'm getting "Server refused our key" as I try to log on as root with my key and password. Shouldn't I use root? Or have I missed anything? Regards, Elin ----- Ursprungligt meddelande ----- Från: "gombos" <gombos.gergo@wigner.mta.hu> Till: "Elin Hjorth" <elin.hjorth@dataductus.se> Kopia: "fiware-lab-help" <fiware-lab-help@lists.fi-ware.org> Skickat: tisdag, 20 jan 2015 14:34:29 Ämne: Re: [Fiware-lab-help] FI-Lab Assistance Dear Elin, I need to some infomration about the error. What is the error that you got? Which network do you use on the VM? Which floating IP pool do you use? Dear, Gergő 2015-01-20 13:39 időpontban Elin Hjorth ezt írta: BQ_BEGIN Hi Our project is trying to set up a new instance in fi-lab. We have previously been in Spain region but switched to Budapest due to the lack of resources in Spain. We have set up an instance but fail to associate a public ip with the instance. We need it to be public since we have an instance in Spain that we want to communicate with. Is there any known problem regarding this in the Budapest region? Or what could cause it otherwise? Regards Elin BQ_END
        Hide
        sandor Sándor Laki added a comment -

        I'm happy to hear that. If you have any further question, please don't
        hesitate to ask us.

        You may got an announcement from the portal that Budapest site will down
        on next Monday because of maintenance, and some outages can be expected
        on Tuesday as well.

        Best regards,
        Sandor


        Sándor Laki
        EU FP7 FI-PPP XIFI project,
        Wigner Research Centre for Physics,
        Hungarian Academy of Sciences
        Konkoly Thege Miklós út 29-33.
        H-1121, Budapest, Hungary
        Cell: +36 70 374 2646
        Skype: sandor.laki

        XIFI: https://fi-xifi.eu/home.html
        FI-PPP: http://www.fi-ppp.eu/

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        sandor Sándor Laki added a comment - I'm happy to hear that. If you have any further question, please don't hesitate to ask us. You may got an announcement from the portal that Budapest site will down on next Monday because of maintenance, and some outages can be expected on Tuesday as well. Best regards, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            WIGNER Budapest Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: