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  1. Help-Desk
  2. HELP-1961

FIWARE.Request.Lab.Spain.Re: Instances SHUT-OFF.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Text edited to delete the UUIID and VM names as per a user request.
      ====================
      Hi again,

      This is a reminder for the quoted email.

      Apparently somebody took care of the first shut off instance, but the second
      one (UUID *****) is still in an erroneous
      state (REBOOTING-SHUTOFF). Can you please have a look at it?

      Kind Regards,

      Artemis

      From: Artemis Voulkidis voulkidis@synelixis.com
      Sent: Thursday, January 15, 2015 10:44 AM
      To: 'fiware-lab-help@lists.fi-ware.eu'
      Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it'; 'Pellegrino Dario';
      'Leandro Lombardo'
      Subject: Instances SHUT-OFF

      Hi,

      My name is Artemis Voulkidis and I am working for the FINESCE project
      (FI-PPP Phase II).

      As of today, we noticed that two of our VMs are in a SHUT-OFF power state,
      which means we can do nothing to access or revive them.

      Their info are:

      1. UUID: ******** NAME: ****

      2. UUID: *** NAME: ****

      The Region is for both Spain.

      I tried to reboot the second VM, of course with no success.

      Also, we are not given the option to Start the instance again, normally.

      Could you please make them active again?

      Kind Regards,

      Artemis

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Artemis Voulkidis <voulkidis@synelixis.com>]

        Activity

        fw.ext.user FW External User created issue -
        mcp Miguel Carrillo made changes -
        Field Original Value New Value
        Description Hi again,

         

        This is a reminder for the quoted email.

        Apparently somebody took care of the first shut off instance, but the second
        one (UUID 8adc6266-1d7b-4a2f-9b11-6bea9d33c047) is still in an erroneous
        state (REBOOTING-SHUTOFF). Can you please have a look at it?

         

        Kind Regards,

        Artemis

         

        From: Artemis Voulkidis [mailto:voulkidis@synelixis.com]
        Sent: Thursday, January 15, 2015 10:44 AM
        To: 'fiware-lab-help@lists.fi-ware.eu'
        Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it'; 'Pellegrino Dario';
        'Leandro Lombardo'
        Subject: Instances SHUT-OFF

         

        Hi,

         

        My name is Artemis Voulkidis and I am working for the FINESCE project
        (FI-PPP Phase II).

        As of today, we noticed that two of our VMs are in a SHUT-OFF power state,
        which means we can do nothing to access or revive them.

        Their info are:

        1. UUID: c53af41d-c313-4a70-93fa-678b9b87f84f NAME: finesce-wp4-cep


        2. UUID: 8adc6266-1d7b-4a2f-9b11-6bea9d33c047 NAME:
        finesce-wp4-wirecloud

         

        The Region is for both Spain.

        I tried to reboot the second VM, of course with no success.

        Also, we are not given the option to Start the instance again, normally.

        Could you please make them active again?

         

        Kind Regards,

        Artemis


        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Artemis Voulkidis <voulkidis@synelixis.com>]
        Text edited to delete the UUIID and VM names as per a user request.
        ====================
        Hi again,

         

        This is a reminder for the quoted email.

        Apparently somebody took care of the first shut off instance, but the second
        one (UUID *****) is still in an erroneous
        state (REBOOTING-SHUTOFF). Can you please have a look at it?

         

        Kind Regards,

        Artemis

         

        From: Artemis Voulkidis [mailto:voulkidis@synelixis.com]
        Sent: Thursday, January 15, 2015 10:44 AM
        To: 'fiware-lab-help@lists.fi-ware.eu'
        Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it'; 'Pellegrino Dario';
        'Leandro Lombardo'
        Subject: Instances SHUT-OFF

         

        Hi,

         

        My name is Artemis Voulkidis and I am working for the FINESCE project
        (FI-PPP Phase II).

        As of today, we noticed that two of our VMs are in a SHUT-OFF power state,
        which means we can do nothing to access or revive them.

        Their info are:

        1. UUID: ******** NAME: ****


        2. UUID: *** NAME: ****

         

        The Region is for both Spain.

        I tried to reboot the second VM, of course with no success.

        Also, we are not given the option to Start the instance again, normally.

        Could you please make them active again?

         

        Kind Regards,

        Artemis


        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Artemis Voulkidis <voulkidis@synelixis.com>]
        marcocipriani Marco Cipriani made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Artemis,
        I'm going to forward your issue to Spain node support team.

        Best regards
        Marco

        ----------------------------------------------------------------
        Telecom Italia
        Marco Cipriani
        T.TL.NMD.OTR
        Via V. Zambra, 1 - 38121 Trento
        +39 0461 316 365
        +39 331 6001044
        marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Artemis Voulkidis
        Inviato: venerdì 16 gennaio 2015 09:20
        A: fiware-lab-help@lists.fi-ware.eu
        Cc: 'Leandro Lombardo'; 'Massimiliano Nigrelli'; 'Pellegrino Dario'; Pasquale.Andriani@eng.it
        Oggetto: Re: [Fiware-lab-help] Instances SHUT-OFF

        Hi again,

        This is a reminder for the quoted email.
        Apparently somebody took care of the first shut off instance, but the second one (UUID 8adc6266-1d7b-4a2f-9b11-6bea9d33c047) is still in an erroneous state (REBOOTING-SHUTOFF). Can you please have a look at it?

        Kind Regards,
        Artemis

        From: Artemis Voulkidis voulkidis@synelixis.com
        Sent: Thursday, January 15, 2015 10:44 AM
        To: 'fiware-lab-help@lists.fi-ware.eu'
        Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it'; 'Pellegrino Dario'; 'Leandro Lombardo'
        Subject: Instances SHUT-OFF

        Hi,

        My name is Artemis Voulkidis and I am working for the FINESCE project (FI-PPP Phase II).
        As of today, we noticed that two of our VMs are in a SHUT-OFF power state, which means we can do nothing to access or revive them.
        Their info are:

        1. UUID: c53af41d-c313-4a70-93fa-678b9b87f84f NAME: finesce-wp4-cep

        2. UUID: 8adc6266-1d7b-4a2f-9b11-6bea9d33c047 NAME: finesce-wp4-wirecloud

        The Region is for both Spain.
        I tried to reboot the second VM, of course with no success.
        Also, we are not given the option to Start the instance again, normally.
        Could you please make them active again?

        Kind Regards,
        Artemis
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Artemis, I'm going to forward your issue to Spain node support team. Best regards Marco ---------------------------------------------------------------- Telecom Italia Marco Cipriani T.TL.NMD.OTR Via V. Zambra, 1 - 38121 Trento +39 0461 316 365 +39 331 6001044 marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it > Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Artemis Voulkidis Inviato: venerdì 16 gennaio 2015 09:20 A: fiware-lab-help@lists.fi-ware.eu Cc: 'Leandro Lombardo'; 'Massimiliano Nigrelli'; 'Pellegrino Dario'; Pasquale.Andriani@eng.it Oggetto: Re: [Fiware-lab-help] Instances SHUT-OFF Hi again, This is a reminder for the quoted email. Apparently somebody took care of the first shut off instance, but the second one (UUID 8adc6266-1d7b-4a2f-9b11-6bea9d33c047) is still in an erroneous state (REBOOTING-SHUTOFF). Can you please have a look at it? Kind Regards, Artemis From: Artemis Voulkidis voulkidis@synelixis.com Sent: Thursday, January 15, 2015 10:44 AM To: 'fiware-lab-help@lists.fi-ware.eu' Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it'; 'Pellegrino Dario'; 'Leandro Lombardo' Subject: Instances SHUT-OFF Hi, My name is Artemis Voulkidis and I am working for the FINESCE project (FI-PPP Phase II). As of today, we noticed that two of our VMs are in a SHUT-OFF power state, which means we can do nothing to access or revive them. Their info are: 1. UUID: c53af41d-c313-4a70-93fa-678b9b87f84f NAME: finesce-wp4-cep 2. UUID: 8adc6266-1d7b-4a2f-9b11-6bea9d33c047 NAME: finesce-wp4-wirecloud The Region is for both Spain. I tried to reboot the second VM, of course with no success. Also, we are not given the option to Start the instance again, normally. Could you please make them active again? Kind Regards, Artemis Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        marcocipriani Marco Cipriani made changes -
        Attachment logo Ambiente_foglia2.jpg [ 13125 ]
        marcocipriani Marco Cipriani made changes -
        Assignee Spain Node Support Team [ spain.node ]
        marcocipriani Marco Cipriani made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Pablo Rodr??guez Archilla [ pra ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        I think the VMs should be up now.

        Regards,
        José Ignacio.

        El 16/01/15 a las 12:18, Cipriani Marco escribió:
        Dear Artemis,
        I’m going to forward your issue to Spain node support team.

        Best regards
        Marco

        ----------------------------------------------------------------
        Telecom Italia
        Marco Cipriani
        T.TL.NMD.OTR
        Via V. Zambra, 1 - 38121 Trento
        +39 0461 316 365
        +39 331 6001044
        marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>

        Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org Per conto di Artemis Voulkidis
        Inviato: venerdì 16 gennaio 2015 09:20
        A: fiware-lab-help@lists.fi-ware.eu<fiware-lab-help@lists.fi-ware.eu>
        Cc: 'Leandro Lombardo'; 'Massimiliano Nigrelli'; 'Pellegrino Dario'; Pasquale.Andriani@eng.it<Pasquale.Andriani@eng.it>
        Oggetto: Re: [Fiware-lab-help] Instances SHUT-OFF

        Hi again,

        This is a reminder for the quoted email.
        Apparently somebody took care of the first shut off instance, but the second one (UUID 8adc6266-1d7b-4a2f-9b11-6bea9d33c047) is still in an erroneous state (REBOOTING-SHUTOFF). Can you please have a look at it?

        Kind Regards,
        Artemis

        From: Artemis Voulkidis voulkidis@synelixis.com
        Sent: Thursday, January 15, 2015 10:44 AM
        To: 'fiware-lab-help@lists.fi-ware.eu<fiware-lab-help@lists.fi-ware.eu>'
        Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it<Pasquale.Andriani@eng.it>'; 'Pellegrino Dario'; 'Leandro Lombardo'
        Subject: Instances SHUT-OFF

        Hi,

        My name is Artemis Voulkidis and I am working for the FINESCE project (FI-PPP Phase II).
        As of today, we noticed that two of our VMs are in a SHUT-OFF power state, which means we can do nothing to access or revive them.
        Their info are:

        1. UUID: c53af41d-c313-4a70-93fa-678b9b87f84f NAME: finesce-wp4-cep

        2. UUID: 8adc6266-1d7b-4a2f-9b11-6bea9d33c047 NAME: finesce-wp4-wirecloud

        The Region is for both Spain.
        I tried to reboot the second VM, of course with no success.
        Also, we are not given the option to Start the instance again, normally.
        Could you please make them active again?

        Kind Regards,
        Artemis
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        jicg José Ignacio Carretero Guarde added a comment - I think the VMs should be up now. Regards, José Ignacio. El 16/01/15 a las 12:18, Cipriani Marco escribió: Dear Artemis, I’m going to forward your issue to Spain node support team. Best regards Marco ---------------------------------------------------------------- Telecom Italia Marco Cipriani T.TL.NMD.OTR Via V. Zambra, 1 - 38121 Trento +39 0461 316 365 +39 331 6001044 marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it > Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org Per conto di Artemis Voulkidis Inviato: venerdì 16 gennaio 2015 09:20 A: fiware-lab-help@lists.fi-ware.eu< fiware-lab-help@lists.fi-ware.eu > Cc: 'Leandro Lombardo'; 'Massimiliano Nigrelli'; 'Pellegrino Dario'; Pasquale.Andriani@eng.it< Pasquale.Andriani@eng.it > Oggetto: Re: [Fiware-lab-help] Instances SHUT-OFF Hi again, This is a reminder for the quoted email. Apparently somebody took care of the first shut off instance, but the second one (UUID 8adc6266-1d7b-4a2f-9b11-6bea9d33c047) is still in an erroneous state (REBOOTING-SHUTOFF). Can you please have a look at it? Kind Regards, Artemis From: Artemis Voulkidis voulkidis@synelixis.com Sent: Thursday, January 15, 2015 10:44 AM To: 'fiware-lab-help@lists.fi-ware.eu< fiware-lab-help@lists.fi-ware.eu >' Cc: 'Massimiliano Nigrelli'; 'Pasquale.Andriani@eng.it< Pasquale.Andriani@eng.it >'; 'Pellegrino Dario'; 'Leandro Lombardo' Subject: Instances SHUT-OFF Hi, My name is Artemis Voulkidis and I am working for the FINESCE project (FI-PPP Phase II). As of today, we noticed that two of our VMs are in a SHUT-OFF power state, which means we can do nothing to access or revive them. Their info are: 1. UUID: c53af41d-c313-4a70-93fa-678b9b87f84f NAME: finesce-wp4-cep 2. UUID: 8adc6266-1d7b-4a2f-9b11-6bea9d33c047 NAME: finesce-wp4-wirecloud The Region is for both Spain. I tried to reboot the second VM, of course with no success. Also, we are not given the option to Start the instance again, normally. Could you please make them active again? Kind Regards, Artemis Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        henar Henar Muñoz made changes -
        Assignee Pablo Rodríguez Archilla [ pra ] José Ignacio Carretero Guarde [ jicg ]
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        mev Manuel Escriche made changes -
        backlogmanager Backlog Manager made changes -
        Summary Re: [Fiware-lab-help] Instances SHUT-OFF FIWARE.Request.Lab.Re: Instances SHUT-OFF.
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Re: Instances SHUT-OFF. FIWARE.Request.Lab.Spain.Re: Instances SHUT-OFF.
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        3h 1m 1 Marco Cipriani 16/Jan/15 12:21 PM
        In Progress In Progress Answered Answered
        18d 6h 4m 1 Henar Muñoz 03/Feb/15 6:26 PM
        Answered Answered Closed Closed
        2s 1 Henar Muñoz 03/Feb/15 6:26 PM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: