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  1. Help-Desk
  2. HELP-1958

FIWARE.Request.Lab.Budapest.FI-Lab Assistance - Access to instance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear

      Two days ago I created the following Orion instance

      Name: orionB1
      ID: 2a632ea5-16e2-445b-9075-2e35bacd11aa
      Status: ACTIVE

      Specs
      RAM: 512MB
      VCPUs: 1 VCPU
      Disk: 0GB

      IP Addresses
      publicInternal: XXX
      publicInternal: YYYY

      Security Groups
      default

      Meta
      Key name: orion5
      Image Name: orion-psb-image-R4.1
      region: Budapest

      Volumes
      /dev/vdc

      Installed Software
      Image orion-psb-image-R4.1 does not allow Software Management with SDC.

      On the Budapest region.

      After a reboot by support team I could access to the instance.

      but today I can't access through shh

      It's normal that each morning I can't connect to the instance?

      Thanks
      Rafael

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Sepulveda Moreno Aurioles Rafael <rafael.sepulveda@sopra.com>]

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Rafael,
        I'm sorry for the inconvenience.
        Your issue about SSH access is not a standard behavior, of course.
        I'm going to forward your request to the Budapest node support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Sepulveda Moreno Aurioles Rafael
        Inviato: venerdì 16 gennaio 2015 08:32
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] FI-Lab Assistance - Access to instance

        Dear

        Two days ago I created the following Orion instance

        Name: orionB1
        ID: 2a632ea5-16e2-445b-9075-2e35bacd11aa
        Status: ACTIVE

        Specs
        RAM: 512MB
        VCPUs: 1 VCPU
        Disk: 0GB

        IP Addresses
        publicInternal: XXX
        publicInternal: YYYY

        Security Groups
        default

        Meta
        Key name: orion5
        Image Name: orion-psb-image-R4.1
        region: Budapest

        Volumes
        /dev/vdc

        Installed Software
        Image orion-psb-image-R4.1 does not allow Software Management with SDC.

        On the Budapest region.

        After a reboot by support team I could access to the instance.

        but today I can't access through shh

        It's normal that each morning I can't connect to the instance?

        Thanks
        Rafael
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Rafael, I'm sorry for the inconvenience. Your issue about SSH access is not a standard behavior, of course. I'm going to forward your request to the Budapest node support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Sepulveda Moreno Aurioles Rafael Inviato: venerdì 16 gennaio 2015 08:32 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] FI-Lab Assistance - Access to instance Dear Two days ago I created the following Orion instance Name: orionB1 ID: 2a632ea5-16e2-445b-9075-2e35bacd11aa Status: ACTIVE Specs RAM: 512MB VCPUs: 1 VCPU Disk: 0GB IP Addresses publicInternal: XXX publicInternal: YYYY Security Groups default Meta Key name: orion5 Image Name: orion-psb-image-R4.1 region: Budapest Volumes /dev/vdc Installed Software Image orion-psb-image-R4.1 does not allow Software Management with SDC. On the Budapest region. After a reboot by support team I could access to the instance. but today I can't access through shh It's normal that each morning I can't connect to the instance? Thanks Rafael Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        fw.ext.user FW External User added a comment -

        Dear Rafael,

        we are very sorry for the inconvience. In this week we got a lot of
        hardware issues. We work hard on it. Now your VM is reachable and we
        hope this state will stay.
        If you have any other issue, does not hasitat to write us.

        Dear,
        Gergő

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear Rafael, we are very sorry for the inconvience. In this week we got a lot of hardware issues. We work hard on it. Now your VM is reachable and we hope this state will stay. If you have any other issue, does not hasitat to write us. Dear, Gergő _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            WIGNER Budapest Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: