Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-1947

FIWARE.Request.Lab.Berlin.Can't create an instance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      A friend recommended I check out fi-ware. I ended up at this Lab thing, but
      can't seem to create an instance: its status is always "ERROR".

      Any idea what could be going wrong?

      Thanks

      Júlio Santos

      Co-founder and tech lead @ gruvi.tv & attmatr.com

      http://whoisjuliosantos.com

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: =?UTF-8?Q?J=C3=BAlio_Santos?= <hi@whoisjuliosantos.com>]

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Julio,
        I’m sorry for the inconvenience.
        As specified on the “Important Info” screen message, the Spain region is out of resources, so you cannot create instances on that node.
        In the meantime you can try to use the other available regions.
        Please, let us know if this suggestion solves your issue.
        If this doesn't help, let us know which region you are using (Spain, Trento, Lannion, etc) and your instance ID, so we can forward your issue to the proper node support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Júlio Santos
        Inviato: giovedì 15 gennaio 2015 15:00
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Can't create an instance

        Hi,

        A friend recommended I check out fi-ware. I ended up at this Lab thing, but can't seem to create an instance: its status is always "ERROR".

        Any idea what could be going wrong?

        Thanks

        Júlio Santos

        Co-founder and tech lead @ gruvi.tv<http://gruvi.tv> & attmatr.com<http://attmatr.com>

        http://whoisjuliosantos.com<http://whoisjuliosantos.com/>

        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Julio, I’m sorry for the inconvenience. As specified on the “Important Info” screen message, the Spain region is out of resources, so you cannot create instances on that node. In the meantime you can try to use the other available regions. Please, let us know if this suggestion solves your issue. If this doesn't help, let us know which region you are using (Spain, Trento, Lannion, etc) and your instance ID, so we can forward your issue to the proper node support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Júlio Santos Inviato: giovedì 15 gennaio 2015 15:00 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Can't create an instance Hi, A friend recommended I check out fi-ware. I ended up at this Lab thing, but can't seem to create an instance: its status is always "ERROR". Any idea what could be going wrong? Thanks Júlio Santos Co-founder and tech lead @ gruvi.tv< http://gruvi.tv > & attmatr.com< http://attmatr.com > http://whoisjuliosantos.com < http://whoisjuliosantos.com/ > Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        fw.ext.user FW External User added a comment -

        Dear Marco,

        Thanks for your swift reply. I did see the "Important Info" re Spain, so I
        picked Berlin instead. The ID is da8f1e92-7f9f-4179-bcb7-28b361e9c6f7

        Cheers

        Júlio Santos

        Co-founder and tech lead @ gruvi.tv & attmatr.com

        http://whoisjuliosantos.com

        On Thu, Jan 15, 2015 at 2:51 PM, Cipriani Marco <

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear Marco, Thanks for your swift reply. I did see the "Important Info" re Spain, so I picked Berlin instead. The ID is da8f1e92-7f9f-4179-bcb7-28b361e9c6f7 Cheers Júlio Santos Co-founder and tech lead @ gruvi.tv & attmatr.com http://whoisjuliosantos.com On Thu, Jan 15, 2015 at 2:51 PM, Cipriani Marco < _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Julio,
        I’m going to forward your issue to the Berlin support team.

        Best regards
        Marco

        Da: Júlio Santos hi@whoisjuliosantos.com
        Inviato: giovedì 15 gennaio 2015 15:57
        A: Cipriani Marco
        Cc: fiware-lab-help@lists.fi-ware.org
        Oggetto: Re: [Fiware-lab-help] Can't create an instance

        Dear Marco,

        Thanks for your swift reply. I did see the "Important Info" re Spain, so I picked Berlin instead. The ID is da8f1e92-7f9f-4179-bcb7-28b361e9c6f7

        Cheers

        Júlio Santos

        Co-founder and tech lead @ gruvi.tv<http://gruvi.tv> & attmatr.com<http://attmatr.com>

        http://whoisjuliosantos.com<http://whoisjuliosantos.com/>

        On Thu, Jan 15, 2015 at 2:51 PM, Cipriani Marco <marco2.cipriani@telecomitalia.it<marco2.cipriani@telecomitalia.it>> wrote:
        Dear Julio,
        I’m sorry for the inconvenience.
        As specified on the “Important Info” screen message, the Spain region is out of resources, so you cannot create instances on that node.
        In the meantime you can try to use the other available regions.
        Please, let us know if this suggestion solves your issue.
        If this doesn't help, let us know which region you are using (Spain, Trento, Lannion, etc) and your instance ID, so we can forward your issue to the proper node support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Júlio Santos
        Inviato: giovedì 15 gennaio 2015 15:00
        A: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Oggetto: [Fiware-lab-help] Can't create an instance

        Hi,

        A friend recommended I check out fi-ware. I ended up at this Lab thing, but can't seem to create an instance: its status is always "ERROR".

        Any idea what could be going wrong?

        Thanks

        Júlio Santos

        Co-founder and tech lead @ gruvi.tv<http://gruvi.tv> & attmatr.com<http://attmatr.com>

        http://whoisjuliosantos.com<http://whoisjuliosantos.com/>
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.
        Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Julio, I’m going to forward your issue to the Berlin support team. Best regards Marco Da: Júlio Santos hi@whoisjuliosantos.com Inviato: giovedì 15 gennaio 2015 15:57 A: Cipriani Marco Cc: fiware-lab-help@lists.fi-ware.org Oggetto: Re: [Fiware-lab-help] Can't create an instance Dear Marco, Thanks for your swift reply. I did see the "Important Info" re Spain, so I picked Berlin instead. The ID is da8f1e92-7f9f-4179-bcb7-28b361e9c6f7 Cheers Júlio Santos Co-founder and tech lead @ gruvi.tv< http://gruvi.tv > & attmatr.com< http://attmatr.com > http://whoisjuliosantos.com < http://whoisjuliosantos.com/ > On Thu, Jan 15, 2015 at 2:51 PM, Cipriani Marco <marco2.cipriani@telecomitalia.it< marco2.cipriani@telecomitalia.it >> wrote: Dear Julio, I’m sorry for the inconvenience. As specified on the “Important Info” screen message, the Spain region is out of resources, so you cannot create instances on that node. In the meantime you can try to use the other available regions. Please, let us know if this suggestion solves your issue. If this doesn't help, let us know which region you are using (Spain, Trento, Lannion, etc) and your instance ID, so we can forward your issue to the proper node support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org<mailto:fiware-lab-help-bounces@lists.fi-ware.org> Per conto di Júlio Santos Inviato: giovedì 15 gennaio 2015 15:00 A: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Oggetto: [Fiware-lab-help] Can't create an instance Hi, A friend recommended I check out fi-ware. I ended up at this Lab thing, but can't seem to create an instance: its status is always "ERROR". Any idea what could be going wrong? Thanks Júlio Santos Co-founder and tech lead @ gruvi.tv< http://gruvi.tv > & attmatr.com< http://attmatr.com > http://whoisjuliosantos.com < http://whoisjuliosantos.com/ > Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        marcocipriani Marco Cipriani added a comment -

        @Berlin node team: the user email address is: hi@whoisjuliosantos.com

        Show
        marcocipriani Marco Cipriani added a comment - @Berlin node team: the user email address is: hi@whoisjuliosantos.com
        Hide
        BerlinSupportTeam Berlin Node Helpdesk added a comment -

        Seemingly, the instance"derka" in error state due to a temporary resource problem.
        From the error state I see that you selected an "Ubuntu12.04-server-x86_64" image in flavor "m1.tiny".
        I verified that this should work.
        Could you please explain in more detail the steps you have taken to instantiate the image - in particular your network configuration.
        Image instantiation often fails because no network was assigned to the VM.

        Show
        BerlinSupportTeam Berlin Node Helpdesk added a comment - Seemingly, the instance"derka" in error state due to a temporary resource problem. From the error state I see that you selected an "Ubuntu12.04-server-x86_64" image in flavor "m1.tiny". I verified that this should work. Could you please explain in more detail the steps you have taken to instantiate the image - in particular your network configuration. Image instantiation often fails because no network was assigned to the VM.
        Hide
        BerlinSupportTeam Berlin Node Helpdesk added a comment -

        No reply from user. Therefore we assume issue is solved or outdated.

        Show
        BerlinSupportTeam Berlin Node Helpdesk added a comment - No reply from user. Therefore we assume issue is solved or outdated.

          People

          • Assignee:
            BerlinSupportTeam Berlin Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: