Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-1929

[Fiware-lab-help] Unable to launch Kurento blueprint instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Chapter:
      Ops
    • HD-Enabler:
      Ops - Deploy

      Description

      Dear,

      I’m reporting an issue from a developer working on the CreatiFI accelerator:

      General Support #25: Unable to launch Kurento blueprint instance
      • Author: Jan Moons
      • Status: New
      • Priority: High
      • Assignee: Trento Tech Support (Italy&Belgium)
      • Category: Brussels Hub (Belgium)
      • Support Type: FIWARE Infrastructure

      I am trying to launch a Kurento blueprint instance.
      I am following the instructions video of the Kurento team on Youtube.
      https://www.youtube.com/watch?v=lFM12pXeWu8

      But when I want to launch the kurento blueprint error I get a infrastructure error, see screenshot attached.

      I have chosen the Spain region, becuase that has the only interface where I can select a public IP!!!
      Switched to region Gent, although I could not select public IP from interface, but also there I have an Infrastructure error, see screenshots attached.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      1. signature.asc
        0.2 kB
        Daniele Santoro
      2. signature.asc
        0.2 kB
        Daniele Santoro
      3. signature.asc
        0.2 kB
        Daniele Santoro
      1. hbbgjebf.png
        19 kB
      2. image.png
        85 kB
      3. image.png
        76 kB
      4. Screenshot 2015-01-13 20.30.57.png
        85 kB
      5. Screenshot 2015-01-13 22.03.15.png
        76 kB

        Activity

        Hide
        mcp Miguel Carrillo added a comment -

        Dear Daniele,

        Going to the section where this is done (https://cloud.lab.fiware.org), this notice seems extremely clear. No wonder that he has problems in Spain.
        [cid:part1.00040704.00010600@telefonica.com]
        @Federico, he wants to launch blueprints and Spain is not available. What node can we use?

        @Daniele, one more thing. Many nodes do not assign IPs automatically and they do so under demand (sending an email to this list and specifying the node). This is unclear in the portal, let him know.

        Kind regards,

        Miguel

        El 14/01/2015 a las 17:30, Daniele Santoro escribió:
        Dear,

        I’m reporting an issue from a developer working on the CreatiFI accelerator:

        General Support #25: Unable to launch Kurento blueprint instance
        • Author: Jan Moons
        • Status: New
        • Priority: High
        • Assignee: Trento Tech Support (Italy&Belgium)
        • Category: Brussels Hub (Belgium)
        • Support Type: FIWARE Infrastructure

        I am trying to launch a Kurento blueprint instance.
        I am following the instructions video of the Kurento team on Youtube.
        https://www.youtube.com/watch?v=lFM12pXeWu8

        But when I want to launch the kurento blueprint error I get a infrastructure error, see screenshot attached.

        I have chosen the Spain region, becuase that has the only interface where I can select a public IP!!!
        Switched to region Gent, although I could not select public IP from interface, but also there I have an Infrastructure error, see screenshots attached.

        [cid:part3.06060704.02090600@telefonica.com]

        [cid:part4.04080407.00020804@telefonica.com]

        Show
        mcp Miguel Carrillo added a comment - Dear Daniele, Going to the section where this is done ( https://cloud.lab.fiware.org ), this notice seems extremely clear. No wonder that he has problems in Spain. [cid:part1.00040704.00010600@telefonica.com] @Federico, he wants to launch blueprints and Spain is not available. What node can we use? @Daniele, one more thing. Many nodes do not assign IPs automatically and they do so under demand (sending an email to this list and specifying the node). This is unclear in the portal, let him know. Kind regards, Miguel El 14/01/2015 a las 17:30, Daniele Santoro escribió: Dear, I’m reporting an issue from a developer working on the CreatiFI accelerator: General Support #25: Unable to launch Kurento blueprint instance • Author: Jan Moons • Status: New • Priority: High • Assignee: Trento Tech Support (Italy&Belgium) • Category: Brussels Hub (Belgium) • Support Type: FIWARE Infrastructure I am trying to launch a Kurento blueprint instance. I am following the instructions video of the Kurento team on Youtube. https://www.youtube.com/watch?v=lFM12pXeWu8 But when I want to launch the kurento blueprint error I get a infrastructure error, see screenshot attached. I have chosen the Spain region, becuase that has the only interface where I can select a public IP!!! Switched to region Gent, although I could not select public IP from interface, but also there I have an Infrastructure error, see screenshots attached. [cid:part3.06060704.02090600@telefonica.com] [cid:part4.04080407.00020804@telefonica.com]
        Hide
        danieles Daniele Santoro added a comment -

        Dear Miguel,

        Thanks for suggestions. I’ve already told the user to not use Spain region before issuing the ticket. From what you write I understood the problem in instantiating the blueprint template is the lack of a public IP.

        So let me take this issue in charge (I will give direct support to user) and please let me know which region I should suggest to the user in order to instantiate Kurento.

        Thanks,

        Daniele

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Dear Miguel, Thanks for suggestions. I’ve already told the user to not use Spain region before issuing the ticket. From what you write I understood the problem in instantiating the blueprint template is the lack of a public IP. So let me take this issue in charge (I will give direct support to user) and please let me know which region I should suggest to the user in order to instantiate Kurento. Thanks, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        danieles Daniele Santoro added a comment -

        Just to update all on this topic,

        After some tests seems that it is not possible to launch a blueprint instance from a template (self-created) without:

        • a private network connected to
        • a router connected to
        • a public IP

        For now I will suggest the user to simply instantiate the Kurento image directly.

        Daniele


        --------------------------------------------------------
        Daniele Santoro,
        CREATE-NET Research Center
        ICT Area
        ITC/Research Engineer
        Via alla Cascata 56/D - 38100 Povo Trento (Italy)
        e-mail: daniele.santoro@create-net.org
        Tel: (+39) 0461 408400 - interno/extension 1318
        Fax: (+39) 0461 421157
        www.create-net.org

        PGP/GPG-KEY-ID: 0x08E3E8D5
        http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
        --------------------------------------------------------

        The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer.

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Just to update all on this topic, After some tests seems that it is not possible to launch a blueprint instance from a template (self-created) without: a private network connected to a router connected to a public IP For now I will suggest the user to simply instantiate the Kurento image directly. Daniele – -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro@create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        ok, thanks

        Please update your address book with my new e-mail address: miguel.carrillopacheco@telefonica.com

        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: miguel.carrillopacheco@telefonica.com

        Follow FIWARE on the net

        Website: http://www.fiware.org
        Facebook: https://www.facebook.com/eu.fiware
        Twitter: http://twitter.com/Fiware
        LinkedIn: https://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - ok, thanks – Please update your address book with my new e-mail address: miguel.carrillopacheco@telefonica.com ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: miguel.carrillopacheco@telefonica.com Follow FIWARE on the net Website: http://www.fiware.org Facebook: https://www.facebook.com/eu.fiware Twitter: http://twitter.com/Fiware LinkedIn: https://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            danieles Daniele Santoro
            Reporter:
            danieles Daniele Santoro
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: