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  1. Help-Desk
  2. HELP-16844

FIWARE.Request.Lab.Fiware-Lab instance is in Shutoff state.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi Team,

      One of my Fiware-Lab instance (Fiware) is in Shutoff state. When I try to start instance it shows success message however, instance is not started and remains in ShutOff state.

      Please find below Action Logs for the same:
      Request ID
      Action
      Start Time
      User ID
      Message
      req-54907b03-7168-48b7-85db-f0c51a8d366d
      Start
      July 21, 2020, 6:02 a.m.
      24f54ee00d424837b54678f39abc5f81
      Error
      req-3e0ee54f-0a18-4757-b148-d4b617ccb1ca
      Stop
      July 20, 2020, 6:30 p.m.
      -
      -
      req-7800d8c9-80a6-44fb-ba02-118b312f6b44
      Create
      July 9, 2020, 8:56 a.m.
      24f54ee00d424837b54678f39abc5f81
      -
      Displaying 3 items of False

      Kindly look into the issue asap.

      Thanks and Regards
      Pooja Pathak

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      [Created via e-mail received from: Pooja Pathak <pooja@india.nec.com>]

        Activity

        Hide
        fw.ext.user FW External User added a comment -

        Dear Pooja San,

        Your instance is up and running now.
        PFA screenshot to verify the same.

        Kindly let us know in case of any concerns.

        Thanks & Regards,
        Jagatjot Singh

        From: Pooja Pathak
        Sent: Tuesday, July 21, 2020 11:37 AM
        To: fiware-lab-help@lists.fiware.org
        Cc: Aneel Kumar <aneel.kumar@india.nec.com>; Jagat Jot Singh <jagat.singh@india.nec.com>; Deepshikha Garg <Deepshikha.Garg@india.nec.com>; Shubham Sharma <Shubham.Sharma@india.nec.com>
        Subject: Fiware-Lab instance is in Shutoff state

        Hi Team,

        One of my Fiware-Lab instance (Fiware) is in Shutoff state. When I try to start instance it shows success message however, instance is not started and remains in ShutOff state.

        Please find below Action Logs for the same:
        Request ID
        Action
        Start Time
        User ID
        Message
        req-54907b03-7168-48b7-85db-f0c51a8d366d
        Start
        July 21, 2020, 6:02 a.m.
        24f54ee00d424837b54678f39abc5f81
        Error
        req-3e0ee54f-0a18-4757-b148-d4b617ccb1ca
        Stop
        July 20, 2020, 6:30 p.m.
        -
        -
        req-7800d8c9-80a6-44fb-ba02-118b312f6b44
        Create
        July 9, 2020, 8:56 a.m.
        24f54ee00d424837b54678f39abc5f81
        -
        Displaying 3 items of False

        Kindly look into the issue asap.

        Thanks and Regards
        Pooja Pathak

        Show
        fw.ext.user FW External User added a comment - Dear Pooja San, Your instance is up and running now. PFA screenshot to verify the same. Kindly let us know in case of any concerns. Thanks & Regards, Jagatjot Singh From: Pooja Pathak Sent: Tuesday, July 21, 2020 11:37 AM To: fiware-lab-help@lists.fiware.org Cc: Aneel Kumar <aneel.kumar@india.nec.com>; Jagat Jot Singh <jagat.singh@india.nec.com>; Deepshikha Garg <Deepshikha.Garg@india.nec.com>; Shubham Sharma <Shubham.Sharma@india.nec.com> Subject: Fiware-Lab instance is in Shutoff state Hi Team, One of my Fiware-Lab instance (Fiware) is in Shutoff state. When I try to start instance it shows success message however, instance is not started and remains in ShutOff state. Please find below Action Logs for the same: Request ID Action Start Time User ID Message req-54907b03-7168-48b7-85db-f0c51a8d366d Start July 21, 2020, 6:02 a.m. 24f54ee00d424837b54678f39abc5f81 Error req-3e0ee54f-0a18-4757-b148-d4b617ccb1ca Stop July 20, 2020, 6:30 p.m. - - req-7800d8c9-80a6-44fb-ba02-118b312f6b44 Create July 9, 2020, 8:56 a.m. 24f54ee00d424837b54678f39abc5f81 - Displaying 3 items of False Kindly look into the issue asap. Thanks and Regards Pooja Pathak
        Hide
        atul_pandey Noida Node Helpdesk added a comment -

        Mentioned instance by the user is up and running now.

        Show
        atul_pandey Noida Node Helpdesk added a comment - Mentioned instance by the user is up and running now.

          People

          • Assignee:
            atul_pandey Noida Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: