Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
Description
Hi there,
I'm facing problems concerning the creation of the FIWARE lab user account.
I created the user account on May 14th. After I filled the form, I received
an email from Fernando Lopez (fernando.lopez@fiware.org) asking me to
simply replay the message in order to confirm that I wanted to create the
account. I did it and one minute later I received a message from "
fiware-lab-user-creation-bounces@lists.fiware.org" mentioning that my mail
to 'Fiware-lab-user-creation' was being held until the list moderator could
review it for approval.
Until today I didn't receive any confirmation. I sent an email to Fernando
Lopez on June 8th concerning the creation of my FIWARE lab user account. I
also sent him a LinkedIn InMail but I got no answer either.
I would appreciate your help in this matter.
Sincerely,
–
Hugo Braga
Dr. in Computer Science (IME-USP)
http://www.ime.usp.br/~hbraga
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[Created via e-mail received from: Hugo Vinicius Vaz Braga <hugobraga@alumni.usp.br>]
Activity
Hello,
10 days have passed since I replied to your email and I didn't receive any
help yet. I would appreciate if you could help me to solve the issues I
mentioned before.
Best regards,
Em ter., 30 de jun. de 2020 às 15:27, Hugo Vinicius Vaz Braga <
–
Hugo Braga
Dr. in Computer Science (IME-USP)
http://www.ime.usp.br/~hbraga
Hello,
I didn't receive any email with the account access credentials. As you
mentioned, I asked to create an account in Lannion5 with my email (
hugobraga@alumni.usp.br) but until today I received no account access
credentials.
When I try to access the following website with my email:
https://account.lab.fiware.org/password/request/
I got an error message (see the attached file) mentioning my email is not
registered.
Regards,
Em ter., 30 de jun. de 2020 às 05:32, Help-Desk <
–
Hugo Braga
Dr. in Computer Science (IME-USP)
http://www.ime.usp.br/~hbraga